marylovestotravel Posted November 11, 2017 #1 Share Posted November 11, 2017 I booked excursions awhile ago and didn't get some of my preferences in the included excursions. I noticed yesterday and then today, there was availability in some of the earlier departures. So I cancelled my booking and rebooked with the new time. When I tried to do the same with my husband, I wasn't able to rebook, even though the site said the time was still available. Tried it numerous times. Nada! Today, same thing with another tour. I would like to be able to get the both of us on the same (earlier) tour. He says he's fine, but I need him to carry my gear!!! Any ideas on what I can do? Mia Link to comment Share on other sites More sharing options...
deec Posted November 11, 2017 #2 Share Posted November 11, 2017 They will most probably put you together once on the ship if you can't fix it before you leave. Link to comment Share on other sites More sharing options...
CharTrav Posted November 11, 2017 #3 Share Posted November 11, 2017 I booked excursions awhile ago and didn't get some of my preferences in the included excursions. I noticed yesterday and then today, there was availability in some of the earlier departures. So I cancelled my booking and rebooked with the new time. When I tried to do the same with my husband, I wasn't able to rebook, even though the site said the time was still available. Tried it numerous times. Nada! Today, same thing with another tour. I would like to be able to get the both of us on the same (earlier) tour. He says he's fine, but I need him to carry my gear!!! Any ideas on what I can do? Mia Send a note to Tellus@vikingcruises.com. They'll put you on contact with somebody that can help. Much faster than trying to call and sitting thru a long hold time. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Peregrina651 Posted November 11, 2017 #4 Share Posted November 11, 2017 Send a note to Tellus@vikingcruises.com. They'll put you on contact with somebody that can help. Much faster than trying to call and sitting thru a long hold time. Sent from my iPhone using Forums Exactly what I was going to suggest!! Don't forget to include a phone number. Link to comment Share on other sites More sharing options...
CharTrav Posted November 11, 2017 #5 Share Posted November 11, 2017 Exactly what I was going to suggest!! Don't forget to include a phone number. We're a tag team![emoji106] Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Peregrina651 Posted November 11, 2017 #6 Share Posted November 11, 2017 We're a tag team![emoji106] Proud to be on your team!! Link to comment Share on other sites More sharing options...
marylovestotravel Posted November 12, 2017 Author #7 Share Posted November 12, 2017 Thanks for advice. I will not panic! Mia Link to comment Share on other sites More sharing options...
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