Posted October 8th, 2017, 12:54 PM
Last edited by Host Hattie; October 8th, 2017 at 04:17 PM
Having travelled in all the Cunard vessels over the past 20 years I was looking forward to celebrating my retirement with a Cunard cruise to Sydney, Australia, earlier this year. Unfortunately a few days before embarkation I was very unwell and unable to travel. The cruise, for my wife and I, was fully paid up and though the travel agent was sypathetic nothing could be done. No refund, no transfer to another Cunard cruise. No point in dwelling on my loss, just have to soldier on. I thought. As my wife is a Cunard snob and likes to rub shoulders with Captains, first officers and the usual hoi polloi found at officer's parties I would at least try and claim points necessary to take us to the next level of World Club membership - Diamond - top of the tree (or even crow's nest). I applied to recoup my points but my appeal fell on deaf ears - now this has wrankled with me all year, after all Cunard had received full payment for our cruise the only reason they offered was that the points are added to your account on completion of a sailing, not settling your invoice. However they are the losers, I don't even open the mailshots and emails they continually bombard me with any more.. Am I right ?? Opinions and judgements would be appreciated.