Have you used the Mobile Passport app @ Port Everglades?

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#1
Decatur (Wise County), TX, USA
887 Posts
Joined Dec 2002
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Raymond W. Polone {Eighter from Decatur, County Seat of Wise, of course it's in Texas!}
[Princess (Captain Circle Elite)>:Regal (11/17 FLL - Caribbean);Ruby (7/13 Rome - Venice);Diamond(9/12 Whittier - Beijing);Caribbean (1/14 Galveston);(10/15 NY - Canada - Houston);Emerald(2/15 Houston); (10/11 NY - FLL); Sea (8/10 SF Alaska round-trip);Crown (5/10 FLL-Rome, 1/13&2/13 Galveston );Royal (12/93 L.A.-Panama Canal-San Juan), (12/97 Buenos Aries - Santiago);Sapphire (03/07); Sky (3/99 Sydney - Papeete);Grand (4/00 FLL - BCN)(5/04 FLL to Copenhagen)(4/05 Galveston to Rome and then back-to-back Greek Islands to Venice)(12/05 & 11/06 Galveston)(11/09 Rome Roundtrip and Transatlantic)(11/14 LA -Hawaii Roundtrip);Regal (4/01 Beijing-Osaka)(8/03 Copenhagen - Baltic Roundtrip, then Transatlantic Copenhagen - NY), (5/01 Osaka-Vancouver), (8/17 San Fran to Alaska);Star (2/02 Singapore-L.A. inaugural voyage);Island (4/06 LA - Hawaii roundtrip)(9/08 - L.A. Panama roundtrip];[Celebrity>: Millennium (4/03 FLL - BCN)]; [AvalonWW>: Amadeus Symphony (10/04 Paris to Prague)];[RSSC/Regent>: Navigator (8/05 NY - NY) Voyager (4/13 Mumbai - Luxor)];[RCI>:Voyager (1/08 , 2/09, 2/11 Galveston); Mariner (1/12 Galveston); Oasis (1/10)FLL back-to-back round-trip;Allure (4/11); Liberty (2/17 Galveston];Cunard QM2(12/15 Southampton - NY)QM2(7/16 roundtrip crossing)
#2
Decatur (Wise County), TX, USA
887 Posts
Joined Dec 2002
It is a bit tricky to capture a passport! That bottom info on the passport has to align with the blue stripe, you have to know the dock number of the pier, and has to be within the 4 hours!
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Raymond W. Polone {Eighter from Decatur, County Seat of Wise, of course it's in Texas!}
[Princess (Captain Circle Elite)>:Regal (11/17 FLL - Caribbean);Ruby (7/13 Rome - Venice);Diamond(9/12 Whittier - Beijing);Caribbean (1/14 Galveston);(10/15 NY - Canada - Houston);Emerald(2/15 Houston); (10/11 NY - FLL); Sea (8/10 SF Alaska round-trip);Crown (5/10 FLL-Rome, 1/13&2/13 Galveston );Royal (12/93 L.A.-Panama Canal-San Juan), (12/97 Buenos Aries - Santiago);Sapphire (03/07); Sky (3/99 Sydney - Papeete);Grand (4/00 FLL - BCN)(5/04 FLL to Copenhagen)(4/05 Galveston to Rome and then back-to-back Greek Islands to Venice)(12/05 & 11/06 Galveston)(11/09 Rome Roundtrip and Transatlantic)(11/14 LA -Hawaii Roundtrip);Regal (4/01 Beijing-Osaka)(8/03 Copenhagen - Baltic Roundtrip, then Transatlantic Copenhagen - NY), (5/01 Osaka-Vancouver), (8/17 San Fran to Alaska);Star (2/02 Singapore-L.A. inaugural voyage);Island (4/06 LA - Hawaii roundtrip)(9/08 - L.A. Panama roundtrip];[Celebrity>: Millennium (4/03 FLL - BCN)]; [AvalonWW>: Amadeus Symphony (10/04 Paris to Prague)];[RSSC/Regent>: Navigator (8/05 NY - NY) Voyager (4/13 Mumbai - Luxor)];[RCI>:Voyager (1/08 , 2/09, 2/11 Galveston); Mariner (1/12 Galveston); Oasis (1/10)FLL back-to-back round-trip;Allure (4/11); Liberty (2/17 Galveston];Cunard QM2(12/15 Southampton - NY)QM2(7/16 roundtrip crossing)
#3
Atlanta
841 Posts
Joined Jan 2012
It's easy to use...we love it!
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#4
64 Posts
Joined Mar 2014
We used it and it was super fast. Thumbs up.
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#5
Northville, MI
567 Posts
Joined Feb 2008
I tried it in Feb 16 and for some reason I couldn't connect. Many have had success so maybe we just caught it on a bad day. It had to work for some as I saw people in line that were using it.
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Redwing55
Northville, Michigan
#6
819 Posts
Joined Jul 2004
It was not working correctly last Sat (48) hrs ago.when we competed entire long line of waiting passengers. It maybe speeded us up a minute or so. Custom officer said it showed on his records I used it.. Would hope next time we would have special line, think they were using it for crew
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#9
Central Texas
5,649 Posts
Joined Dec 2004
Originally posted by p010ne
We tried to use it coming back into Port Everglades. The first problem was that the system wanted all our setup and entry information (again), then after all that was completed it informed me I had to update the app on my phone.


Updated app, then it wanted us to enter ALL the identification information again. OK, did that. Then went to complete the Mobile Passport entry and after all the forms were done THEN it told us the system was down today. All this while we were waiting on the stern deck of Royal Princess in order to get cell coverage.


So our one experience was really irritating. Lessons learned:
1. update the app just before sailing
2. Keep those passports handy and immigration paper form filled out as a backup for when their system goes on the fritz. (technical term)


I hope it works for our next cruise.
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#10
Scottsdale AZ
2,545 Posts
Joined Jan 2009
We've used it twice and it has worked great. We zipped out of the terminal quickly when everyone else was in very long lines. Just make sure you scan your passport and complete the rest of the information ahead of time. The app should keep this info. Then on the morning you arrive complete the customs info for your cruise. Very easy!
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#15
1,205 Posts
Joined Oct 2014
Originally posted by p010ne
Yes. Works perfectly.
Good luck.
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Over 100 cruises. Then my dementia kicked in. Now I can't remember just how many cruises I've taken.
And God willing, may He grant you good health to live and not die before your next cruise.






#17
Nebraska
1,617 Posts
Joined May 2011
Originally posted by p010ne
It is a bit tricky to capture a passport! That bottom info on the passport has to align with the blue stripe, you have to know the dock number of the pier, and has to be within the 4 hours!
Probably a stupid question but how do you find out the dock number of the pier?

You have to input the info within four hours before you dock or after?
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#18
Decatur (Wise County), TX, USA
887 Posts
Joined Dec 2002
Originally posted by sprint180
Probably a stupid question but how do you find out the dock number of the pier?
You have to input the info within four hours before you dock or after?
I fear I may have misspoke, I think it is only the pier that you have to tell the app!
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Raymond W. Polone {Eighter from Decatur, County Seat of Wise, of course it's in Texas!}
[Princess (Captain Circle Elite)>:Regal (11/17 FLL - Caribbean);Ruby (7/13 Rome - Venice);Diamond(9/12 Whittier - Beijing);Caribbean (1/14 Galveston);(10/15 NY - Canada - Houston);Emerald(2/15 Houston); (10/11 NY - FLL); Sea (8/10 SF Alaska round-trip);Crown (5/10 FLL-Rome, 1/13&2/13 Galveston );Royal (12/93 L.A.-Panama Canal-San Juan), (12/97 Buenos Aries - Santiago);Sapphire (03/07); Sky (3/99 Sydney - Papeete);Grand (4/00 FLL - BCN)(5/04 FLL to Copenhagen)(4/05 Galveston to Rome and then back-to-back Greek Islands to Venice)(12/05 & 11/06 Galveston)(11/09 Rome Roundtrip and Transatlantic)(11/14 LA -Hawaii Roundtrip);Regal (4/01 Beijing-Osaka)(8/03 Copenhagen - Baltic Roundtrip, then Transatlantic Copenhagen - NY), (5/01 Osaka-Vancouver), (8/17 San Fran to Alaska);Star (2/02 Singapore-L.A. inaugural voyage);Island (4/06 LA - Hawaii roundtrip)(9/08 - L.A. Panama roundtrip];[Celebrity>: Millennium (4/03 FLL - BCN)]; [AvalonWW>: Amadeus Symphony (10/04 Paris to Prague)];[RSSC/Regent>: Navigator (8/05 NY - NY) Voyager (4/13 Mumbai - Luxor)];[RCI>:Voyager (1/08 , 2/09, 2/11 Galveston); Mariner (1/12 Galveston); Oasis (1/10)FLL back-to-back round-trip;Allure (4/11); Liberty (2/17 Galveston];Cunard QM2(12/15 Southampton - NY)QM2(7/16 roundtrip crossing)
#19
central florida
132 Posts
Joined Sep 2012
go global entry. Customs officer interrupted who he was working with when he saw our GE cards. We a
were out in 30 seconds!!!
#20
12,789 Posts
Joined Apr 2001
We have Global Entry cards (called GOES for short). There were people in a separate line next to us as we disembarked that had used the mobile app. They were having all kinds of problems getting it to load for the agent to see. I'm not sure if it was a cell phone problem or an app problem, but we passed them up and were out at the curb right away.

I know of a lot of people that really like the app and use it often without problems. If you don't want to go with GOES, then this is a cheaper option if all goes well.
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