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Sorry but P&O stopped loyalty discount on wine packages a year or two back.That's interesting. I'm afraid I beg to differ
Just to add a factor that might be relevant. We chose free parking on our Select Price for that cruise so we did not have any initial on board creditThat's correct. If you don't have OBC you'll get the Loyalty Discount but it isn't applied for anything onboard until the OBC is used up.
Many many thanks for all your replies, we were hoping by buying it up front we would get the extra loyalty discount as we have onboard credit so won't get any extra discount until its used up. Never mind it was worth a try, as we say in the North 'A shy bairn gets nowt'.One option to consider is this. If you haven't already booked shore excursions through the cruise personaliser then book these on board as soon as possible. That will hopefully exhaust most if not all of your OBC and you can then benefit from that extra discount on your wine package
Kind regards to you all, Viv.
That's interesting. I'm afraid I beg to differ
We've just returned from a 30 night cruise on Aurora. I ordered a 12 bottle Captain's Collection on the first day and our on board account clearly shows our loyalty discount was applied to that figure. Towards the end of the cruise we ordered another 4 bottle package and again our discount was applied.
FYI I have included an attachment PDF which was scanned from our on board account showing the Wine Package item at £203 bought on the first evening of our cruise. You can see that a Loyalty Discount of £17.26 was applied to that figure.
The later 4 bottle package also shows the appropriate discount
Don't quite know what is happening based on you experience and the P&O Advice webpage
That is pretty poor. I know it was a point of principle but I'm glad you won regardless of the amount.
As I normally book saver fares I do not received OBC and the first items applied to my account are the gratuity charges. On our last cruise when we did received some OBC I noted that the gratuities did not appear on our account until the OBC was used up.
I raised this issue with reception and I was informed that the gratuities are entered on the accounts by head office and not on board. I pointed out that in view of the fact that there is no loyalty discount on gratuities then they should have been the first items to have been charged.
After some discussion I won the day, financially it was not really worth the effort but I did consider it a point of principle.