Self serve kiosk for statments

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#1
Beautiful British Columbia, Canada
332 Posts
Joined May 2006
With the Caribbean Princess being refurbished in 2017, does anyone know if they have installed the self serve kiosks to print off your on board statement? Regal princess had that, and we found it quite convenient!!
Thanks!
..also (afterthought) does anyone know how to delete the countdown calendars ? I added a new one, but cannot find how to delete the old ones...
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"Twenty years from now, you'll be more disappointed in the things you didn't do, than the things you did do."

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#5
13,563 Posts
Joined Apr 2013
Originally posted by Birdieman1
Just log into Princess website from your IPad, it’s all free
That's nice, but sometimes it helps to have a print out if you need to dispute a charge or want something to take home "just in case."
#6
Canada
91 Posts
Joined Jun 2009
So if you want a printout, go to the Internet Cafe, use one of their computers and print the statement off, they will help you print it if you have a problem, they won’t charge you, or just take a snapshot of the statement with your iPhone or iPad and print it when you get home, it will all be good
#7
South Florida
5,862 Posts
Joined Apr 2011
Originally posted by Birdieman1
Just log into Princess website from your IPad, it’s all free
You can't view your statement from www.princess.com

But you can from the [email protected] intranet page while onboard.

Originally posted by Birdieman1
So if you want a printout, go to the Internet Cafe, use one of their computers and print the statement off, they will help you print it if you have a problem, they won’t charge you
True there is no charge for printing at the Internet Cafe. But you cannot log onto the terminals there without using your paid internet minutes (other than to Princess-affiliated external websites). Not the free intranet where you find [email protected]

For those who wish a printout, the kiosks have been fleetwide for quite some time; I definitely remember one on Grand Princess in 2012. Hardly requires a drydock to install and maintain--cf. the currency conversion terminals that are added and removed before and after each ship moves to Europe.

As as to the OPs second question: click on your avatar on the right of the blue toolbar at the top of the page, select edit signature, and delete the code for the obsolete countdown clock.
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Debarking is a cruel procedure done to dogs.
Upgrades, Upsellls and Move Over Offers are completely different things.
As are being denied boarding and being disembarked early.
And don't get me started on Port Charges vs. Government Taxes, Fees, and Port Expenses.
The Jones Act is for cargo. The PVSA is "that terrible law" that restricts USA domestic sailings. But without which there would likely be no cruise ships with casinos, duty free shops, and international crew members willing to work fantastically hard every single day.
Lots of people fly in the morning of the cruise and catch crazy early flights home. Why ask us if you can? Just to be harassed by the regulars?
No hotels have free shuttles, free breakfast, free wifi, or free parking. You pay in the rate. And could have found a better deal paying by the piece.
And don't forget: the cruise line is in complete control of the weather, political unrest, medical emergencies, and anything else that delays or re-routes your cruise. Be sure to demand compensation as it is you and only you who were affected.
#8
13,830 Posts
Joined Apr 2001
The kiosks are the easiest thing in the world to use. One simple swipe of your card and it spits out your statement.

We've found that sometimes they're down though. Not sure if they're out of paper or what the reason is.
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& Emerald Princess
2019: Ruby Princess, Royal Princess & Jewel OTS
2020: Royal Princess, Celebrity Summit & 2 more TBD
#10
Snohomish, Washington
487 Posts
Joined May 2007
We have found them very convenient, however on our last cruise (May 2018 on the Emerald) they were down for the entire cruise.
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Mike and Candi


Stardancer Feb 1985 (Mexican Riviera)
Mercury Sep 2005 (Northwest)
Mercury Aug 2007 (Alaska)
Golden Princess Sep 2008 (Coastal)
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#11
Wales GB
822 Posts
Joined Jan 2011
We found the kiosks on Emerald to be fine some days and refuse to work others..but the interim statements are very useful when machines are working.
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Reina del Mar (Union Castle Line) -
1969,1970,1971,1972
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#12
NE Ohio
4,127 Posts
Joined Nov 2007
Be sure that your logout is complete. A couple of years ago the kiosk malfunctioned, and I couldn't get my account to close. I had to stand in front of the kiosk while DH went to find someone to reset it. If we hadn't noticed it the next person to use the kiosk would have had access to my account.
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UPCOMING. Royal Princess TA Sept. 10, 2018
COMPLETED Sitmar 5 cruises 1974-79, *Royal Caribbean 6 cruises, *Home Lines 1 cruise, *Diamond Princess LA-Hawaii Jan., 2008, *Diamond Princess Alaska Southbound May, 2008, *Ruby Princess TA/Med. April, 2009, *Ruby TA Med, April, 2010, *Celebrity Eclipse TA Oct, 2010, *Emerald Princess TA September, 2012, *Grand Princess Hawaii April, 2013,*Emerald Princess January, 2014, *Ruby Princess January, 2014, *Ruby Princess March 15 & 20, 2014 B2B, *Ruby Princess September, 2014 TA, *August/Sept. 2015 27 days, British Isles & Transatlantic--our longest & best cruise so far! *May, 2016 Ruby Princess Alaska RT Seattle * Aug., 2016 Regal Princess 25 day Baltic/ Scandinavia/Transatlantic* March 13, 2017 LA Roundtrip to Hawaii Star Princess, Sept. 10, 2017 Caribbean Princess British Isles/TA b2b, March 4, 2018 Star Princess 15 days
#13
rocklin ca
1,528 Posts
Joined Jun 2012
We were just on the Star and they didn't have those kiosks. I had to go to customer services to get our printouts. I do recall having the kiosks on the Grand, Golden, and Caribbean and it was definitely more convenient that way. Not sure why Star doesn't have them.
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Cruising with teens
#14
Beautiful British Columbia, Canada
332 Posts
Joined May 2006
Thanks for all the info!! now comes the hard part....counting down the 198 days.....
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"Twenty years from now, you'll be more disappointed in the things you didn't do, than the things you did do."

Mark Twain








Rhapsody of the Seas Alaska May 2003
Vision of the Seas Alaska July 2004
Norwegian Sun Alaska August 2006
Norwegian Star Mexican Riviera March 2011
Golden Princess Hawai 14 days January 2012
Caribbean Princess Eastern Med May 2015
Regal Princess East/West Caribbean January 2018
Caribbean Princess Caribbean January 2019