Offers received from Club Royale (Royal Caribbean)

Cruise Casinos
For those crazed about casinos on board!
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Colorado
210 Posts
Joined Feb 2016
Must be cutting down on staff. Called on hold waiting for rep was 15 minutes in when call disconnected. 2nd attempt already 10 minutes and still holding. I can’t recall ever waiting more than 2 minutes. Ughhh


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Halifax. NS
212 Posts
Joined Jun 2016
Originally posted by snoope
So it looks like non-Americans don’t get event offers. I guess they don’t want my money.


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Called again a few hours ago t9 get a casino rate on a cruise and reconfirmed...sad!
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Quispamsis, NB Canada
1,701 Posts
Joined Jan 2013
Originally posted by NewfieGuy1972
Called again a few hours ago t9 get a casino rate on a cruise and reconfirmed...sad!
I wonder when it changed. I know for a fact back in November 2014 we got emailed a free cruise offer. We could not take it as we were already booked on other cruises and it was past final payment.
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Colorado
210 Posts
Joined Feb 2016
So that was a long two hours on the phone. Not sure it was worth it. The Casino knocked $253. Off my cruise to adjust going from a 750 discount to the 1000 certificate. However they repriced me which they said was a 3$ difference in cruise price plus a loss of my $75 onboard credit. Well given my 2 hours on the phone I asked to speak to a supervisor. This was mostly because I had used my credit against a low price bev package and didn’t want to pay higher. They transferred me to resolutions which reapplied my $75 onboard credit. So I’m am a happy girl. Minus the 2 hours I spent on the phone of course.


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