Bigmike911 Posted October 28, 2017 #1 Share Posted October 28, 2017 I am sailing on QM2 Friday 3rd November, 2017 and have several UK vat reclaim forms, They need to be stamped by a customs officer in the European departure location which is Steinwerder in my case. I have not been able to find out if there is any customs officer at Steinwerder, Any help will be appreciated. Link to comment Share on other sites More sharing options...
PORT ROYAL Posted October 29, 2017 #2 Share Posted October 29, 2017 I am sailing on QM2 Friday 3rd November, 2017 and have several UK vat reclaim forms, They need to be stamped by a customs officer in the European departure location which is Steinwerder in my case. I have not been able to find out if there is any customs officer at Steinwerder, Any help will be appreciated. Ask the Terminal direct https://www.hafen-hamburg.de/en/terminal/hamburg-cruise-center-steinwerder-kronprinzkai-hamburg---11523 Link to comment Share on other sites More sharing options...
Bigmike911 Posted October 29, 2017 Author #3 Share Posted October 29, 2017 Ask the Terminal direct https://www.hafen-hamburg.de/en/terminal/hamburg-cruise-center-steinwerder-kronprinzkai-hamburg---11523 I have, and am waiting for a comment, and hopefully an answer. Thanks for the comment. Time will truly tell. Mike Link to comment Share on other sites More sharing options...
PORT ROYAL Posted October 30, 2017 #4 Share Posted October 30, 2017 I have, and am waiting for a comment, and hopefully an answer. Thanks for the comment. Time will truly tell. Mike Try the main tourist office in the USA http://www.germany.travel/en/index.html Link to comment Share on other sites More sharing options...
Host Hattie Posted October 30, 2017 #5 Share Posted October 30, 2017 There are some very helpful posters on the Ports of call board, it might be worth asking there https://boards.cruisecritic.com/showthread.php?t=2390866 Link to comment Share on other sites More sharing options...
Bigmike911 Posted October 31, 2017 Author #6 Share Posted October 31, 2017 Well not unexpected but no responses from the Germans. Now why am I not surprised. I was only asking a question not buying anything. So Silence! Link to comment Share on other sites More sharing options...
Bigmike911 Posted November 2, 2017 Author #7 Share Posted November 2, 2017 Finally today a response, and no they don't have a VAT reclaim facility at Steinwerder Cruise Terminal. Link to comment Share on other sites More sharing options...
PORT ROYAL Posted November 2, 2017 #8 Share Posted November 2, 2017 Finally today a response, and no they don't have a VAT reclaim facility at Steinwerder Cruise Terminal. Did they say where there was one? Because from March 2019 there are going to be many Brits wanting reclaim documents processed. Not only in Germany, but in the whole of the EU. Link to comment Share on other sites More sharing options...
Bigmike911 Posted November 2, 2017 Author #9 Share Posted November 2, 2017 They provided no alternatives, I am sorry to say. Link to comment Share on other sites More sharing options...
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