procter Posted February 9, 2018 #1 Share Posted February 9, 2018 Can you provide rationale for increasing discounts at lower levels and NOT for your most loyal customers Discovery Plus and Platinum. Thanks Link to comment Share on other sites More sharing options...
Richard Twynam Posted February 19, 2018 #2 Share Posted February 19, 2018 Hi Procter, As you're aware, we've been reviewing our onboard booking benefits. As a result for a variety of reasons, we have introduced a new category for first time cruisers with Azamara. We wanted to retain the 3% discount as an entry level and as a consequence took the decision to enhance the discount for Adventurer, Explorer and Discoverer. Discounts on the remaining tiers are unchanged and continue to offer greater benefits in line with loyalty tier. Many thanks, Richard Link to comment Share on other sites More sharing options...
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