I can’t thank you enough for buying the Orient Lines brand and wanting to recreate a very special part of my life and the lives of many others. When I found out about the sale, I believe that I posted “it felt like Christmas and my birthday were rolled into one”. I can’t wait to hear which ship we will be sailing on and when you will begin the operation.
Please understand that I believe that by buying the Orient Lines brand you are making a commitment to us, a promise to uphold what we have come to expect on board Orient Lines ships. We want a traditional cruise experience, interesting and soft adventure itineraries, new and exciting ports, assigned dining times and seating, formal nights and lectures pertaining to the places we visit but most importantly the crew we have all grown to know and love.
For a small line we have more than demonstrated our love of the product with our huge, continued loyalty and will do so if the product remains. Please Mr. Heller, do not go the way of the mass - market lines with dedicated children’s programs, rock climbing walls, ice rinks, bowling or water slides.
It is my belief that NCL was not interested in what we had to say about the sale. Instead of inviting some past passengers to a meeting where they would make us part of the changes, they totally ignored us and alienated most of the Polo Club members. Thousands and thousands of advertising dollars were flushed down the drain as we knew that they would not have our business but that of our friends and families. Please respect us and you will find some of cruising’s finest, most loyal passengers.
Thank you for listening.