#1
Harrisburg, PA
1,519 Posts
Joined Oct 2003
We are sailing on Anthem in October on a NE/Canada cruise. Since we will have cell phone service, at least in ports, I'm trying to figure out if we need Voom. Any thoughts?
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#2
va.
9,382 Posts
Joined Sep 2000
Only you can answer that. Do you plan on using the ships Internet?
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There are good ships and there are wood ships, the ships that sail the sea,but the best ships are friendships and may they always be.
#3
Central Illinois
137,195 Posts
Joined Apr 2008
Originally posted by cyndepet
We are sailing on Anthem in October on a NE/Canada cruise. Since we will have cell phone service, at least in ports, I'm trying to figure out if we need Voom. Any thoughts?
Do you need internet at sea?
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Bob

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Celebrity: Mercury
RCCL: Adventure, Allure, Brilliance, Enchantment, Explorer, Freedom, Independence, Jewel, Legend, Liberty, Majesty, Mariner, Monarch, Navigator, Oasis, Radiance, Rhapsody, Serenade, Sovereign, Vision, Voyager
#4
Harrisburg, PA
1,519 Posts
Joined Oct 2003
I guess I didn't ask this the right way. Will we still have cellular service on board while sailing, or are we too far out? If we were able to pick up cell signal, then we wouldn't need a package if we wanted to use internet while not in port.
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#5
Central Illinois
137,195 Posts
Joined Apr 2008
Originally posted by cyndepet
I guess I didn't ask this the right way. Will we still have cellular service on board while sailing, or are we too far out? If we were able to pick up cell signal, then we wouldn't need a package if we wanted to use internet while not in port.
The ship does have cellular service at sea, but it is expensive, especially if you use data. Contact your cell carrier about charges while on a cruise ship at sea.
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Bob

Past Cruises

Celebrity: Mercury
RCCL: Adventure, Allure, Brilliance, Enchantment, Explorer, Freedom, Independence, Jewel, Legend, Liberty, Majesty, Mariner, Monarch, Navigator, Oasis, Radiance, Rhapsody, Serenade, Sovereign, Vision, Voyager
#6
Harrisburg, PA
1,519 Posts
Joined Oct 2003
They are offering VOOM at 30%, and I'd like to take advantage of this. We don't need internet access, but we would like to have it
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#7
CT
3,408 Posts
Joined Jul 2008
Originally posted by cyndepet
I guess I didn't ask this the right way. Will we still have cellular service on board while sailing, or are we too far out? If we were able to pick up cell signal, then we wouldn't need a package if we wanted to use internet while not in port.
No you will not have land based cell service while at sea. The ship has a cell tower called cellular at sea. You pay your cell service provider, not RCI, for cell service.

VOOM is Internet service, as you pointed out.
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01-May-2018 - Brilliance- 14N Baltic Sea
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11-Dec-2016 - Jewel - 7N S. Caribbean (B2B)
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10-Oct-2013 - Serenade - 12N Mediterranean Greek Isles
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19-May-2012 - Explorer - 5N Bermuda
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#8
CT
3,408 Posts
Joined Jul 2008
Originally posted by cyndepet
They are offering VOOM at 30%, and I'd like to take advantage of this. We don't need internet access, but we would like to have it
Even with 30% off, that service will still be very expensive.
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If you are expecting perfection, don't travel, you will surely be disappointed.
Steve & Diane -- 225 nights and counting on more...




01-May-2018 - Brilliance- 14N Baltic Sea
07-Oct-2017 - Anthem - 5N Bermuda
01-Sep-2017 - Navigator - 14N Canaries & Azores Cruise
05-May-2017 - Radiance - 12N Hawaii TP
11-Dec-2016 - Jewel - 7N S. Caribbean (B2B)
04-Dec-2016 - Jewel - 7N S. Caribbean

10-Jun-2016 - Radiance - 7N Southbound Alaska & Hubbard Glacier
04-Dec-2015 - Serenade -10N S. Caribbean
05-Sep-2015 - Liberty - 5N Bermuda

24-Apr-2015 - Serenade - 15N Boston TA
12-Dec-2014 - Quantum - 8N Bahamas
23-May-2014 - Radiance - 7N Southbound Alaska & Hubbard Glacier
21-Mar-2014 - Explorer - 8N Bahamas
07-Dec-2013 - Jewel - 7N Caribbean
10-Oct-2013 - Serenade - 12N Mediterranean Greek Isles
01-Feb-2013 - Explorer - 9N E.Caribbean
02-Dec-2012 - Allure - 7N W. Caribbean
19-May-2012 - Explorer - 5N Bermuda
30-Oct-2011 - Serenade - 7N S. Caribbean
31-Oct-2010 - Serenade - 7N S. Caribbean
12-Feb-2010 - Radiance - 10N Mexican Riviera
13-Jun-2009 - Legend - 12N Italy And Croatia
25-May-2008 - Adventure - 7N S. Caribbean
29-Sep-2007 - Voyager - 7N Mediterranean
25-Sep-2006 - Enchantment - 5N W. Caribbean
20-Jan-2006 - Sovereign - 3N Bahamas
22-Oct-2004 - Voyager - 8N New York To Miami
#9
Central Illinois
137,195 Posts
Joined Apr 2008
Originally posted by cyndepet
They are offering VOOM at 30%, and I'd like to take advantage of this. We don't need internet access, but we would like to have it
Then I think you have answered your own question.
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Bob

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#10
Connecticut
5,060 Posts
Joined Feb 2012
Originally posted by steveru621
Even with 30% off, that service will still be very expensive.
It's actually only $9.99 per device, per day. Just bought it for the 3 of us today, for $190 total. Cannot beat that.
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#11
Florida
55 Posts
Joined Mar 2012
I have a couple questions, as I do want internet access...and want to be able to communicate with our daughter onboard.

1. What's the difference between the "VOOM Surf" and the "VOOM Surf + Stream" package? Is it just bandwidth? Does the lower-priced package block streaming services?

2. If we pay for three devices, one for each of us, can I switch between my laptop and phone as one device (if I only use one of them at a time)?
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#12
Central Illinois
137,195 Posts
Joined Apr 2008
Originally posted by HRJ141
I have a couple questions, as I do want internet access...and want to be able to communicate with our daughter onboard.

1. What's the difference between the "VOOM Surf" and the "VOOM Surf + Stream" package? Is it just bandwidth? Does the lower-priced package block streaming services?

2. If we pay for three devices, one for each of us, can I switch between my laptop and phone as one device (if I only use one of them at a time)?
No reports have come back about the nature of two packages, so it's not possible to answer the first question.

Yes to #2.
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Bob

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Celebrity: Mercury
RCCL: Adventure, Allure, Brilliance, Enchantment, Explorer, Freedom, Independence, Jewel, Legend, Liberty, Majesty, Mariner, Monarch, Navigator, Oasis, Radiance, Rhapsody, Serenade, Sovereign, Vision, Voyager
#13
Harrisburg, PA
1,519 Posts
Joined Oct 2003
Thanks for the feedback - it confirmed what I thought was correct. So we ordered it this morning - surf and stream for 9 days was $113. Pretty inexpensive compared to other cruise lines we've sailed!
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#14
Central Illinois
137,195 Posts
Joined Apr 2008
Originally posted by cyndepet
Thanks for the feedback - it confirmed what I thought was correct. So we ordered it this morning - surf and stream for 9 days was $113. Pretty inexpensive compared to other cruise lines we've sailed!
Excellent price, and we already know that Anthem has true Voom, so the performance should be speedy.
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Bob

Past Cruises

Celebrity: Mercury
RCCL: Adventure, Allure, Brilliance, Enchantment, Explorer, Freedom, Independence, Jewel, Legend, Liberty, Majesty, Mariner, Monarch, Navigator, Oasis, Radiance, Rhapsody, Serenade, Sovereign, Vision, Voyager
#15
United States
225 Posts
Joined Jan 2013
Yes!
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Favorite cruise line, Royal Caribbean. Reasons, Diamond and Concierge Lounge. Love Voom fast Internet.
#16
445 Posts
Joined Jul 2015
Originally posted by cyndepet
We are sailing on Anthem in October on a NE/Canada cruise. Since we will have cell phone service, at least in ports, I'm trying to figure out if we need Voom. Any thoughts?

Voom basic email and web is $63 for the week on Oasis. Might be cheaper than using a cell phone at ports unless you can find a hot spot.


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#17
Chicago
901 Posts
Joined Sep 2012
I'm trying to figure out the difference between the 2 packages as well. I just want to be able to email, and FaceTime? Can I do both with the cheaper Surf Voyage package?
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NEXT CRUISE: Anthem 6/6/19
Previous Cruises: Oasis 6/1/13, Independence 3/26/16, Anthem 6/2/16, Harmony 6/30/18
#18
Toronto
4,145 Posts
Joined Aug 2011
Originally posted by Peeker28
I'm trying to figure out the difference between the 2 packages as well. I just want to be able to email, and FaceTime? Can I do both with the cheaper Surf Voyage package?
Reading the descriptions in the cruise planner, it appears that the Surf option will be regular internet, which wouldn't be fast enough to do FaceTime or make a wi fi call, whereas the Surf and Stream package will be true Voom and will provide you will the speed to do these things.
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Previous Cruises

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Sept 2013 - 7 Night Southern Caribbean Cruise (3rd solo cruise - RCCL Jewel)
April 2013 - 4 Night Bahamas Cruise (RCCL Enchantment)
Sept 2012 - 7 Night Western Caribbean Cruise (RCCL Allure)
Jan 2012 - 9 Night Eastern Caribbean Cruise (2nd solo cruise - RCCL Explorer)
May 2011 - 4 Night Bahamas Cruise (NCL Sky)
Sept 2010 - 4 Night Bahamas Cruise (1st solo cruise - RCCL Majesty)
Sept 2009 - 7 Night Western Caribbean Cruise (RCCL Liberty)
#19
Central Illinois
137,195 Posts
Joined Apr 2008
Originally posted by Peeker28
I'm trying to figure out the difference between the 2 packages as well. I just want to be able to email, and FaceTime? Can I do both with the cheaper Surf Voyage package?
No, Facetime is streaming video, so you need Stream for Facetime.
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Bob

Past Cruises

Celebrity: Mercury
RCCL: Adventure, Allure, Brilliance, Enchantment, Explorer, Freedom, Independence, Jewel, Legend, Liberty, Majesty, Mariner, Monarch, Navigator, Oasis, Radiance, Rhapsody, Serenade, Sovereign, Vision, Voyager
#20
No VA
15,719 Posts
Joined Jan 2014
Originally posted by Peeker28
I'm trying to figure out the difference between the 2 packages as well. I just want to be able to email, and FaceTime? Can I do both with the cheaper Surf Voyage package?
I've not seen any reports of someone using the lower tier SURF package, but my guess is that it might work. You could buy the SURF package before the cruise and then if really needed, upgrade to SURF+STREAM on the ship.