I put in for status match ...

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#1
NJ
1,970 Posts
Joined Dec 2007
How long does it take and how do they let you know? We are Emerald with Royal Caribbean except my daughter who is only Gold because she was 18 the first time she cruised with us

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#2
Northern Nevada
2,442 Posts
Joined Jan 2008
Based on my experience it is hit and miss. Hit for me in that it only took three days. Miss for my wife in that it took well over a month plus a couple emails and a phone call.
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Jim & Marga
Enjoying life one trip at a time.
#3
PHILADELPHIA AREA
107 Posts
Joined Mar 2008
Originally posted by toxicfairy
How long does it take and how do they let you know? We are Emerald with Royal Caribbean except my daughter who is only Gold because she was 18 the first time she cruised with us

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I supplied our NCL "Platinum" information and MSC replied within a week with our new MSC numbers in their highest level of "Black". We were very happy and just booked a cruise with them.
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Vision of the Seas 1/19-26/19
Vision of the Seas 1/12-19/19
MSC Divina 3/14-4/3-19
Ovation of the Seas 11/2-14/18
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Norwegian Sun 2/3-17/18
Harmony of the Seas 10/14-21/17
Carnival Vista 1/28-02/5/17
Anthem of the Seas 10/20-29/16
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Explorer of the Seas 2/1-10/13
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Norwegian Jade 10/1-8/11
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Norwegian Spirit 3/28-4/4/10
Carnival Freedom 10/1-13/08
Star Princess 4/19-25/2003
Voyager of the Seas 7/2-9/00
Disney Magic 11/99
Carnival Destiny 06/97
#4
Pennsylvania
189 Posts
Joined Feb 2017
Your status match will show up soon . MSC is kinda swamped right now with the Irma aftermath , plus their website generally stinks all the time ! Lol ! Just keep checking or call customer service and they will handle it for you .
#5
Bergen, Norway
520 Posts
Joined Nov 2008
Originally posted by toxicfairy
How long does it take and how do they let you know? We are Emerald with Royal Caribbean except my daughter who is only Gold because she was 18 the first time she cruised with us

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I did this a couple of weeks ago and it came through as an email confirmation the next day. RCI Emerald put me at MSC Gold
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Take a look at my hobby blog to see loads of cruise ship photos in and around the beautiful city of Bergen:
http://shipsinbergen.blogspot.no/

Upcoming Cruises:
MSC Opera - November 2017 - 7 Night Cuba & Caribbean

Past Cruises:
Navigator of the Seas - November 2016 - 13 Night Westbound Transatlantic
Ventura - January 2016 - 2 Night to Belgium
Queen Mary 2 - January 2015 - 7 Night Eastbound Transatlantic (full review here)
Aurora - December 2013 - 10 Night Northern Europe
Crown Princess - Sep 2013 - 4 Night Northern Europe
Costa Fortuna - June 2013 - 7 Night Baltic
Liberty of the Seas - May 2012 - 5 Night Western Med
Boudicca - December 2011 - 3 Night to Belgium
Vision of the Seas - April 2011 - 14 Night Eastbound Transatlantic
Brilliance of the Seas - March 2009 - 11 Night Eastern Med
Independence of the Seas - May 2008 - 4 Night Northern Europe
Aurora - December 2006 - 2 Night to Belgium
#6
Summerville, SC
6,920 Posts
Joined Oct 2005
You are notified via email. As for the time frame it appears it can vary quite a bit. Some folks have reported within 24 hours and others much longer. If there is a problem with the documentation you send in you will not be notified. So if it goes a week or longer I would call. I waited two weeks only to find out they said they had trouble reading the screen shots. I only found this out because I called. Once I re-submitted my documentation it was done in a couple of days.
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#7
NJ
1,970 Posts
Joined Dec 2007
I messed up and sent a file instead of just the photo. My daughter came home from work told me what i did and laughed at me. So she helped me resend everyone's with just the photo of the cards.

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#8
655 Posts
Joined Dec 2014
We haven't yet cruised with MSC, but have booked 3 cruises for 2018 & 2019.
We have already obtained a red level member ID of the MSC Voyagers club with zero points.
Pardon my ignorance, but should we fill the status match form on the left or right?
#9
Texas
863 Posts
Joined Jun 2008
Just a heads up they never emailed me to let me know I was matched, I had to call them to inquire about it. I think I waited a week or so.
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*MSC Meraviglia - June 2018 - 14 Night Northern Europe*
Royal Caribbean Harmony of the Seas - July 2017 - 7 Night Eastern Caribbean
Carnival Magic - February 2015 - 5 Night Western Caribbean
Norwegian Sun - March 2006 - 7 Night Western Caribbean
Carnival Fantasy or Ecstasy - 1992
#10
Kentucky
13,311 Posts
Joined Feb 2004
Same with me. I waited about six to eight weeks and called them after not hearing anything. Representative matched me immediately over the phone and sent an email confirmation while I was waiting.
#12
Orlando
129 Posts
Joined Dec 2013
I submitted for a client today and he had a response within 3 hours...And the 5% was automatically applied to his reservation without a follow up call.


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Premier Oceania (Big Red Boat) Summer 1991 -- NCL Wind Dec 1999; Getaway Sep 2015 & Jul 2016 --Princess Panama Canal May 2002 -- Celebrity Horizon Dec 2000; Millenium Mar 2004; Constellation March 2013, 2014, & 2015 -- Royal Caribbean Mariner OTS Jul 2006; Monarch OTS Jun 2011; Allure OTS Jul 2013; Rhapsody OTS Jan 2018 -- Carnival Glory Oct 2009; Liberty Sept 2014 -- MSC Divina Jun 2017; Seaside Dec 23, 2017 (Inaugural)
#14
Tucson, AZ
2,754 Posts
Joined Feb 2006
Originally posted by toxicfairy
I messed up and sent a file instead of just the photo. My daughter came home from work told me what i did and laughed at me. So she helped me resend everyone's with just the photo of the cards.

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That is important to know. We sent ours in and three weeks later got an email that they could not open the file. I called Voyager Club and faxed the info while on the phone and got a return email giving us the status.
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Jim

"Dad, don't worry about missing the beach, Arizona is all beach, just no water"
#15
655 Posts
Joined Dec 2014
Originally posted by AZbeachboy
That is important to know. We sent ours in and three weeks later got an email that they could not open the file. I called Voyager Club and faxed the info while on the phone and got a return email giving us the status.
You mean that MSC did the status match almost instantaneously after faxing the info?
#16
Palm Harbor FL
481 Posts
Joined Jul 2008
Originally posted by STARGAZERS1001
I supplied our NCL "Platinum" information and MSC replied within a week with our new MSC numbers in their highest level of "Black". We were very happy and just booked a cruise with them.

Mine too. Very happy. And received my response from MSC 2 days later. Impressive
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Past Cruises
NCL Spirit.......New England/Canada Sept '08
RCCL Freedom OTS....Eastern Caribbean Jan '09
NCL Majesty....Bermuda Oct '09
Carnival Dream....2 Night CTN Nov'09
NCL Pearl.....Alaska-Tracy Arm/Sawyer Glacier May '10
NCL Dawn.....Western Caribbean Oct '10
NCL Gem.....Bermuda Oct '11
RCCL Oasis OTS...Western Caribbean Sept 2012
NCL Epic .....Westbound Transatlantic....1st time in the Haven suites.....Oct 2013
NCL Sun......Alaska/Glacier Bay.....my engagement cruise...May 2014
NCL Sky......3 nt Bahamas...1st anniversary cruise...Dec 2015

RCCL Brilliance OTS...Westbound Transatlantic..Retirement Cruise...Oct 2016
#18
734 Posts
Joined Aug 2006
I submitted just mine not my sons, will I get the 5% back on the whole booking, or do I have to submit his too.


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#19
manchester England
292 Posts
Joined Aug 2012
Originally posted by renza
I submitted just mine not my sons, will I get the 5% back on the whole booking, or do I have to submit his too.


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I only applied for status match for myself not my husband but the discount was applied to the whole booking. They confirmed in less than 24 hrs.

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