Divina - "Inclusive" Classic Drink Package - Upgrade to Premium??

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#1
West Palm Beach FL USA
38 Posts
Joined Jul 2002
Has anyone been able to upgrade the Classic drink package that was included as part of a promotion, to the Premium package?

Thanks!
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#2
Manchester, UK
10,267 Posts
Joined Apr 2005
Originally posted by pfs
Has anyone been able to upgrade the Classic drink package that was included as part of a promotion, to the Premium package?

Thanks!
We did it on Splendida the other week. It was €18 pppd (not sure what that will be in USD) plus 15% gratuity.

For our next sailing which has the classic package added, I just called and asked them to upgrade to the premium so we won't pay the 15% extra gratuity, just pay the difference between the classic and premium at final payment.
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Peteukmcr from Manchester, UK




#3
West Palm Beach FL USA
38 Posts
Joined Jul 2002
We just tried calling MSC. They told us "No" the classic package was considered free (promotion) and we'd have to pay full price for the Premium package.
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#5
Austria
69 Posts
Joined Aug 2016
Hello,

I just "fought" it out with MSC - we had the same situation like yours: Cheers-package is included but we wanted to go for Allegrissimo-package. They refused on the hotline to do the upgrade, but I contacted then the travel agency and they called their responsible salesperson of MSC. Now I have the guarantee that I will get the 15 % fee, which I have to pay on board back after my journey as an upgrade on board is possible.

Best regards,
Wolfgang
#6
West Palm Beach FL USA
38 Posts
Joined Jul 2002
WWWFLA - It was a special they were running when we booked the cruise, they had an "all-inclusive" deal where you booked the cruise and they included the Classic all you can drink, $40 room credit, and an Internet package. They are saying the bonuses were free, however, I know my cruise fare was much higher than if I'd just bought the cruise alone. Now I wanted to upgrade to the Premium package, but they tell me I'd need to pay for the entire package ($500+) rather than the upgrade cost ($140).

Other cruise lines, such as NCL for instance, only charged us to the upgrade cost.

Wolfgang - I booked directly with MSC. Perhaps I'll try again when on board (Nov. 5), you would think they'd rather have $140/pp, rather than nothing.
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#7
Austria
69 Posts
Joined Aug 2016
The people working in the office of MSC are very unflexible and not very helpful! I am quite sure that you will find a solution with the staff on bord.
#8
Apollo Beach FL
114 Posts
Joined Jan 2003
I had that same call to MSC and was told I would have to buy the premium package as well. Even though the "free" drink promotion that we have now is an upcharge of the room rate as well. I said why would I want to pay for 2 different drink packages? Someday they will get the message that stuff like this does not make sense.
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#9
Kalamazoo, MI
25 Posts
Joined Feb 2013
Cruising on the Divina in April in the Aurea class which, of course, includes the classic beverage package. I, too, was told by two different phone reps that I could not upgrade to the premium. However, both reps did also tell me that if we order anything that is over the allowance (which I think is around $8 for liquor) we simply pay the difference on that drink. Can anyone confirm this? Also, I've perused a good number of their menus and I see that for liquors that are included in the classic package the serving is 1.5 oz (a standard shot) but does this include mixers at all?
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Danman
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#10
4,326 Posts
Joined Jan 2014
Originally posted by Danmanchil
Cruising on the Divina in April in the Aurea class which, of course, includes the classic beverage package. I, too, was told by two different phone reps that I could not upgrade to the premium. However, both reps did also tell me that if we order anything that is over the allowance (which I think is around $8 for liquor) we simply pay the difference on that drink. Can anyone confirm this? Also, I've perused a good number of their menus and I see that for liquors that are included in the classic package the serving is 1.5 oz (a standard shot) but does this include mixers at all?
Not true ....... you pay the full price.


You can order a 'standard' shot or a double and a mixer no problem.


Upgrading drinks packages can be done onboard. The upcharges are at the bottom of the drinks packages lists which are available on every table in the bars/lounges for the first couple of days of the cruise. The offer is only open for that time. These are the current prices in Euros - they'll be different in USD:


WANT TO UPGRADEYOUR PREPAID BEVERAGE PACKAGE?:

from CHEERS! to ALLEGRISSIMO
ADULT at € 9.5
CHILD at € 3 (per day)

from CHEERS! to ALLEGRISSIMO PREMIUM
ADULT at € 27.5 (per day)
CHILD at € 12 (per day)

from ALLEGRISSIMO to ALLEGRISSIMO PREMIUM
ADULT at € 18 (per day)
CHILD at € 9 (per day)

The CHEERS! and ALLEGRISSIMO package is valid for every day of che cruise and cannot be purchased on a daily basis. The package must be booked by all guests


It is $16 pppd to upgrade from the basic to the premium package plus 15% service charge.


Edit for clarification: Allegrissimo is the classic and Cheers is the mealtime drinks package
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Bea
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#11
New York
1,015 Posts
Joined Mar 2007
Has anyone who has recently sailed the Divina had luck upgrading their beverage package and, if so, what is the cost? We are sailing in April and have booked Aurea cabins, so the classic package is included. If possible, I'd like to upgrade to the premium package using some of our OBC once on board. I certainly won't let it ruin our cruise if we can't, but I also wouldn't mind be able to get champagne and the nicer wines by the glass, either!
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#12
4,326 Posts
Joined Jan 2014
Originally posted by BethV114
Has anyone who has recently sailed the Divina had luck upgrading their beverage package and, if so, what is the cost? We are sailing in April and have booked Aurea cabins, so the classic package is included. If possible, I'd like to upgrade to the premium package using some of our OBC once on board. I certainly won't let it ruin our cruise if we can't, but I also wouldn't mind be able to get champagne and the nicer wines by the glass, either!
See the post immediately prior to yours.
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Bea
'Would I could set sail upon the water'.

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#13
New York
1,015 Posts
Joined Mar 2007
Originally posted by Beamafar
See the post immediately prior to yours.
Thank you, but that information looks to be for European cruises, and I have gotten the impression from these boards that MSC tends to do certain things differently with regard to Divina in the Caribbean.
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#14
4,326 Posts
Joined Jan 2014
Originally posted by BethV114
Thank you, but that information looks to be for European cruises, and I have gotten the impression from these boards that MSC tends to do certain things differently with regard to Divina in the Caribbean.
Sorry ............. I meant to refer you to the price differences: $16 pppd + 15% between classic and premium. That is what it would cost for you to upgrade should the offer be available onboard.
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Bea
'Would I could set sail upon the water'.

PREVIOUSLY ON:

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#15
New York
1,015 Posts
Joined Mar 2007
Originally posted by Beamafar
Sorry ............. I meant to refer you to the price differences: $16 pppd + 15% between classic and premium. That is what it would cost for you to upgrade should the offer be available onboard.

Thank you for clarifying, Bea. For $16 a day, I think I'm going to go for it. So much stress at home these days, I deserve it!
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#16
4,326 Posts
Joined Jan 2014
Originally posted by BethV114
Thank you for clarifying, Bea. For $16 a day, I think I'm going to go for it. So much stress at home these days, I deserve it!
I hope you can upgrade - I usually get the premium and think it's fantastic value for what it offers. Especially the wider variety of included wines in the MDR which is the main draw for me. That and the convenience of the mini-bar which are just some of the things included. As L'Oreal says: "because I'm worth it!" LOL
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Bea
'Would I could set sail upon the water'.

PREVIOUSLY ON:

MSC Magnifica Sept/Oct 2017

MSC Meraviglia June 2017 (YC)
MSC Fantasia Feb 2017
MSC Sinfonia Nov 2016 (b2b)
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Celebrity Millennium Jan 2016
MSC Divina Oct 2015 (TA)
MSC Divina Sep 2015 (YC)
MSC Preziosa Mar 2015 (TA)
MSC Fantasia Dec 2014
MSC Preziosa Aug 2014 (YC)
MSC Preziosa May 2014
MSC Splendida Feb 2014
MSC Splendida Feb 2013
MSC Splendida Feb 2012 (YC)
MSC Fantasia Nov 2011
Carnival Sensation Sept 2000
#18
South Yorkshire
1,021 Posts
Joined Feb 2016


Divina drinks packages for 2018 if this is any help with what's included?
This is the price for 10 days.


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#19
34 Posts
Joined Mar 2017
thanks, wonder what is considered premium. Is it like Beefeaters, Tanqurey, Bombay...or just perhaps Hendricks. Beers is Blue Moon considered a premium. RC and Celebrity have a break down which is nice...and example if I was cruising on the Celebrity I might jump up to premium after reading their list just wondering about MSC as this will be our first time.