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#1
145 Posts
Joined Jul 2002
The included excursions on our cruise are sold out. I keep checking every day to see if they have opened up, but no yet. One of the reasons we chose Viking was the included excursion. Don't they guarantee that you get an included excursion.And all of the optional pay cruises are sold out. Any ideas for a newbie?
#2
Clermont, Florida
345 Posts
Joined May 2012
Puzzled.. even folks that sign up on board can choose included excursions or specialty ones.. so confused..are you sailing soon.
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#3
Nottingham, MD
156 Posts
Joined Aug 2015
Did you click on the drop down box to check all time slots? Included excursions usually are offered multiple times. If that is not the problem, call Viking. You are assured of an include excursion and they will resolve the problem for you if there is a glitch.
#5
Nottingham, MD
156 Posts
Joined Aug 2015
Originally posted by 2martinis
I know about the drop box. all the times are sold out.I have sent Viking an email about it. haven't heard back yet.
I imagine there is more than one email address for Viking. The one that other posters report having such good response from is [email protected]. Good luck.
#7
Nottingham, MD
156 Posts
Joined Aug 2015
Technical request: I just had a post not show up right away, so I reposted. Then of course, they were both there. I tried to edit to delete the duplicate, but couldn't find that option. Any idea how to delete a post?
#8
Boston MA
6,434 Posts
Joined Dec 2006
Originally posted by lackcreativity
Did you click on the drop down box to check all time slots? Included excursions usually are offered multiple times. If that is not the problem, call Viking. You are assured of an include excursion and they will resolve the problem for you if there is a glitch.
Better than calling Viking is to contact them at [email protected]. Explain your program and ask them to pass the information along to the operations department. Or you can give them a phone number and ask them to call. Be sure to give your Viking booking number as well.
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"Caminante no hay camino, se hace camino al andar." Antonio Machado
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The high value put upon every minute of time, the idea of hurry-hurry as the most important objective of living, is unquestionably the most dangerous enemy of joy Herman Hesse





Click on the links below for photos

AT SEA: 1983/NCL Caribbean ~ 1985/Premier DisneyWorld+Cruise ~ 1997/NCL Alaska ~ 2000/Renaissance Istanbul to Athens ~ 2001/Celebrity Horizon Southern Caribbean ~ 200?/NCL Boston to Bermuda ~ 2005/Celebrity Zenith Central America/Western Caribbean ~ 2006/RCCL L.A. to Ensenada ~2007/Celebrity Century Scandinavia & Baltic Capitals ~2009/Celebrity Infinity South America around the Horn ~ 2016/Viking Sea Midnight Sun ~ 2016/Viking Sea NYE on the Med

RIVER DAYS: 2010/Viking River Cruises "China's Cultural Delights" ~ 2013/Viking "Footsteps of the Cossacks" ~ 2015/Viking "Passage to Eastern Europe"

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#9
Boston MA
6,434 Posts
Joined Dec 2006
Originally posted by lackcreativity
Technical request: I just had a post not show up right away, so I reposted. Then of course, they were both there. I tried to edit to delete the duplicate, but couldn't find that option. Any idea how to delete a post?
You can't do it but you can ask the moderators to do it. Use the blue triangle beside the post number to communicate with them. Or, if you are within the 20 minute edit period, you can just delete all the text in the duplicate and either just leave it blank or type something like "oops" or "duplicate post."
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"Caminante no hay camino, se hace camino al andar." Antonio Machado
Expand for links to links to photos and more.
The high value put upon every minute of time, the idea of hurry-hurry as the most important objective of living, is unquestionably the most dangerous enemy of joy Herman Hesse





Click on the links below for photos

AT SEA: 1983/NCL Caribbean ~ 1985/Premier DisneyWorld+Cruise ~ 1997/NCL Alaska ~ 2000/Renaissance Istanbul to Athens ~ 2001/Celebrity Horizon Southern Caribbean ~ 200?/NCL Boston to Bermuda ~ 2005/Celebrity Zenith Central America/Western Caribbean ~ 2006/RCCL L.A. to Ensenada ~2007/Celebrity Century Scandinavia & Baltic Capitals ~2009/Celebrity Infinity South America around the Horn ~ 2016/Viking Sea Midnight Sun ~ 2016/Viking Sea NYE on the Med

RIVER DAYS: 2010/Viking River Cruises "China's Cultural Delights" ~ 2013/Viking "Footsteps of the Cossacks" ~ 2015/Viking "Passage to Eastern Europe"

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#11
Nottingham, MD
156 Posts
Joined Aug 2015
Originally posted by Peregrina651
You can't do it but you can ask the moderators to do it. Use the blue triangle beside the post number to communicate with them. Or, if you are within the 20 minute edit period, you can just delete all the text in the duplicate and either just leave it blank or type something like "oops" or "duplicate post."
Thanks, Peregrina. At least I learned something from my blunder. I got as far as deleting all the text, but then didn't know what to do with an empty box. The blue triangle to communicate with a moderator was also something I didn't know.
#12
Boston MA
6,434 Posts
Joined Dec 2006
Originally posted by 2martinis
Yes I did send my queries to [email protected] I am awaiting an answer.Thanks to all.
It is a holiday weekend so they might not get back to you until Tuesday or so.
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"Caminante no hay camino, se hace camino al andar." Antonio Machado
Expand for links to links to photos and more.
The high value put upon every minute of time, the idea of hurry-hurry as the most important objective of living, is unquestionably the most dangerous enemy of joy Herman Hesse





Click on the links below for photos

AT SEA: 1983/NCL Caribbean ~ 1985/Premier DisneyWorld+Cruise ~ 1997/NCL Alaska ~ 2000/Renaissance Istanbul to Athens ~ 2001/Celebrity Horizon Southern Caribbean ~ 200?/NCL Boston to Bermuda ~ 2005/Celebrity Zenith Central America/Western Caribbean ~ 2006/RCCL L.A. to Ensenada ~2007/Celebrity Century Scandinavia & Baltic Capitals ~2009/Celebrity Infinity South America around the Horn ~ 2016/Viking Sea Midnight Sun ~ 2016/Viking Sea NYE on the Med

RIVER DAYS: 2010/Viking River Cruises "China's Cultural Delights" ~ 2013/Viking "Footsteps of the Cossacks" ~ 2015/Viking "Passage to Eastern Europe"

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#13
Southeast Tennessee, USA
20 Posts
Joined Nov 2013
Excursions for our December cruise showed sold out also. Contacted tellus since they were not open for selection and Viking said they would show sold out until booking becomes available. I opined that this causes unneeded anxiety. .....
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Crisismon - not really in crisis mode....


#15
145 Posts
Joined Jul 2002
Yes, I emailed them at that address, haven't heard anything back yet.I thought I would have heard Tuesday, but maybe today. I also requested distilled water for DH for cpap.
#16
Boston MA
6,434 Posts
Joined Dec 2006
Originally posted by 2martinis
Yes, I emailed them at that address, haven't heard anything back yet.I thought I would have heard Tuesday, but maybe today. I also requested distilled water for DH for cpap.
Be patient. It is a busy department. It has been a holiday weekend and the department was closed on Monday except for emergencies.
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"Caminante no hay camino, se hace camino al andar." Antonio Machado
Expand for links to links to photos and more.
The high value put upon every minute of time, the idea of hurry-hurry as the most important objective of living, is unquestionably the most dangerous enemy of joy Herman Hesse





Click on the links below for photos

AT SEA: 1983/NCL Caribbean ~ 1985/Premier DisneyWorld+Cruise ~ 1997/NCL Alaska ~ 2000/Renaissance Istanbul to Athens ~ 2001/Celebrity Horizon Southern Caribbean ~ 200?/NCL Boston to Bermuda ~ 2005/Celebrity Zenith Central America/Western Caribbean ~ 2006/RCCL L.A. to Ensenada ~2007/Celebrity Century Scandinavia & Baltic Capitals ~2009/Celebrity Infinity South America around the Horn ~ 2016/Viking Sea Midnight Sun ~ 2016/Viking Sea NYE on the Med

RIVER DAYS: 2010/Viking River Cruises "China's Cultural Delights" ~ 2013/Viking "Footsteps of the Cossacks" ~ 2015/Viking "Passage to Eastern Europe"

Save
#17
50 Posts
Joined Apr 2016
If you look on the Viking Ocean website for what is included in each cabin category, you will see that for the 14 Explorer Suites on the ship, reservations for excursions open 97 days before sailing and for restaurants (Manfredi's and Chef's Table) 90 days. For the 32 Penthouse Junior Suites, it is 87 and 80 days. The Penthouse Veranda cabins get to book at 77 and 70, the Deluxe Veranda cabins at 67 and 60, and the Veranda cabins open for excursions at 60 days (with no restaurant reservations). It is probably impossible for an included exclusion to sell out before the Deluxe Veranda cabins had their chance, although specific time slots could be full.

You do not need to wake up at 1 AM on the date excursions become available to you. I tried it on my first cruise with Viking, and the excursions were not open until the morning. Also, over the next few hours, nothing filled and hardly anything changed. There are also a lot of changes once people are on the ship. No need for stress or anxiety.
#18
St. Paul MN
3,348 Posts
Joined Dec 2007
Originally posted by Richard2
If you look on the Viking Ocean website for what is included in each cabin category, you will see that for the 14 Explorer Suites on the ship, reservations for excursions open 97 days before sailing and for restaurants (Manfredi's and Chef's Table) 90 days. For the 32 Penthouse Junior Suites, it is 87 and 80 days. The Penthouse Veranda cabins get to book at 77 and 70, the Deluxe Veranda cabins at 67 and 60, and the Veranda cabins open for excursions at 60 days (with no restaurant reservations). It is probably impossible for an included exclusion to sell out before the Deluxe Veranda cabins had their chance, although specific time slots could be full.

You do not need to wake up at 1 AM on the date excursions become available to you. I tried it on my first cruise with Viking, and the excursions were not open until the morning. Also, over the next few hours, nothing filled and hardly anything changed. There are also a lot of changes once people are on the ship. No need for stress or anxiety.
Thanks for this information.
Do not know when the OP sailing date is?
I assume that on MVJ , I will be able to select on 67th day before sailing , as I have DV3 cabin. I am not worried bout the included excursions times, very flexible.
I do have one optional tour I want to reseve and pay for when I can on my MVJ.
#19
50 Posts
Joined Apr 2016
On the standard "Guest Statement" that you should have received from Viking, the first page shows your account information (booking number, charges and payments). The second page lists the "Cancellation Schedule" indicating what % refund you receive if you should decide to cancel your trip. The third page gives the itinerary, with arrival and departure times for each port (subject to change) and the dates that restaurant and excursion reservations open for you.
#20
Washington, DC area
311 Posts
Joined Aug 2007
Originally posted by Richard2
On the standard "Guest Statement" that you should have received from Viking, the first page shows your account information (booking number, charges and payments). The second page lists the "Cancellation Schedule" indicating what % refund you receive if you should decide to cancel your trip. The third page gives the itinerary, with arrival and departure times for each port (subject to change) and the dates that restaurant and excursion reservations open for you.
Thank you so much for this bit of information. I had no idea the dates our restaurant and excursion reservations open is printed right on our invoice. I was prepared to count back on the calendar!
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2016 Viking Alruna - Rhine Getaway; 2015 Caribbean Princess - Western Caribbean; 2014 Coral Princess - Panama Canal;
2010 Grace Bailey - Maine Windjammer; 2009 NCL Majesty - New England; 2008 NCL Gem - Mediterranean;
2007 Carnival Imagination - Mexico; 2006 Celebrity Zenith - Bermuda; 2004 Carnival Victory - Canada;
2000 Premier Rembrandt - Canada; 1999 American SS Constitution - Hawaii; 1997 American SS Constitution - Hawaii;
1996 Celebrity Horizon - Alaska; 1995 Princess Star - Eastern Caribbean; 1993 Princess Star - Alaska;
1991 Premier - Bahamas; 1989 NCL - Key West; 1982 NCL Southward -Caribbean