QM2 World tour, Rudeness of guests


Unregistered, just back from your Cunard cruise? Get published on Cruise Critic; Write a Review!
Cunard Line

Read hundreds of Cunard Cruise Reviews from cruisers like you.

See posts about:
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
All times are GMT -4.
The time now is 09:59 AM.
#21
Oakland, CA USA
2,089 Posts
Joined Jan 2013
I have learned that even when I am having a bad day (not feeling well for example) to always be respectful to the staff and they will return the compliment many times over.
Expand Signature
Collapse Signature
Cunard: 109 Days
Seabourn: 68 Days
Azamara: 64 Days
HAL: 41 Days
Crystal: 38 Days
Princess: 28 Days
Oceania: 14 Days
Celebrity: 14 Days
RCL: 7 Days
Commodore: 7 Days
Carnival: 3 Days
Goodtime II: 1 Day
#22
3,018 Posts
Joined Oct 2004
Thats exactly what always tell myself- what goes around comes around...! Always- ever! This sentiment from this " All the way Lady" was the top - one should have mentioned that with that behavior she will be rather seen as bottom of the bottle- not the top!
Expand Signature
Collapse Signature
#23
286 Posts
Joined Jan 2018
Originally posted by canoncruiser
Sadly, there are people for whom their money or sense of personal status renders them numb to the humanity and worth of others. It is unfortunate, but folks in service jobs are obliged to “grin and bear it”; I’m glad they intervened with the Maitre’D. A few years ago a passenger actually hurled a plate at a waiter in Britannia-she was not seen again in that room and was apparently spoken to by the Captain. As a wise old man once said , there are two kinds of people, thoroughbreds and plugs-alas many plugs have lot’s of money.


I think she should have been sent to the brig and then disembarked at the next port!!!


Sent from my iPad using Forums
#24
Nottngham, UK.
991 Posts
Joined Jul 2013
Originally posted by ElaineKeagy
I think she should have been sent to the brig and then disembarked at the next port!!!
And what’s wrong with walking the plank - or keel-hauling?

Stuart
#25
Bucks, UK
48 Posts
Joined Mar 2018
It is extremely sad in this day and age to hear of totally unacceptable behaviour towards fellow human beings who are just doing a job. Many of the crew make a lot of sacrifices from being away from friends and family for extended periods of time and most of them will likely never find themselves being in the privileged position of being a passenger on a cruise ship, especially on a world cruise. Those people who are privileged enough to be such passengers would bewise to bear that in mind.

Sadly I have seen the effects of such abuse first hand when I was very young. My Father worked for Cunard for many years. He worked on the Queen Mary until its retirement in the late 1960s and then he worked on the RMS Carmania and then on the QEII briefly. I was once able to go on a journey on the Carmania as a crew family member which was interesting to say the least. The reports of some of the abuse that members of the crew suffered almost on a daily basis were quite alarming to a ten year old. That said I also heard how they responded to the offending passengers and although standards may well have improved over the fifty years since I would strongly advise the boorish individuals who cannot hold a civil tongue to be mindful that queues can be manipulated and they may not get the best cuts of steak for the rest of the journey ! Offending individuals were well known to the crew within minutes. Other reprisals were of course known to have occurred.

It was many years later that I came to hear of a Latin phrase that summed up the attitude of the crew – Nemo me lacessit impune – so be warned if you feel like behaving like an idiot on board.

Luckily behaviours have improved greatly I think, to the extent that unacceptable behaviour is so blatantly obvious and repellent to us. It would be nice to think that this trend will continue.
#26
Kansas City
517 Posts
Joined Nov 2012
Originally posted by Ubarrow
Hmmm. We’ve been on 5 Transatlantics and never come across any of this.
Maybe we’ve been lucky?
We have noticed that there appears to be a difference in the guests on TransAtlantic crossings vs those on WC and WC segments. I would venture a guess that those on a WC are more interested in their port excursions than in their on-ship experience, and unfortunately, some bring their bad manners with them.

Many, if not most, of those we've met while on WC segments said they were regulars on other cruise lines and on their first Cunard cruise. From personal observation, there was a relatively small percentage of the guests that were actually doing the full, complete WC.
#27
USA
108 Posts
Joined Mar 2012
Rudeness isn't confined, of course, to cruises or indeed to one or more lines or ships. I think we notice rudeness more on cruises being in the relatively confined spaces of a ship and in situations where, of course, one is being... served or asking for service far more than otherwise

But it's one reason I resolutely avoid "lido" dining of any description... all those bony fingers jabbed assertively in the general direction of trays of food or staff behind them. Or indeed, as too often, grabbing food with bare hands or turning serving utensils around to serve themselves. In the end, it all rather resembles a bun fight on the last boat out of East Prussia. Americans, in particular, can shout out the "specifications" for a sandwich at a decibel level and a rapidity to think they were taking bets at the track. Why so many seem to prefer this to a civilised meal properly served in the dining room is quite beyond me.

On our last cruise in QE we encountered numerous rude, selflish passengers who took upon themselves to drag their deck chairs to completely block the clearly marked shuffleboard courts. No one thought of putting away their used towels when they left, either, and the decks looked a shambles. That's also the fault, of course, of the crew, too.

But I don't think Cunard is the worse of the bunch by any stretch of the imagination. Me, I prefer it on account of the mostly British passengers in that the overall decibel level is ever so much lower than U.S. market ships.
Expand Signature
Collapse Signature

FRANCE-RAFFAELLO-LEONARDO DA VINCI-STEFAN BATORY-QUEEN ELIZABETH 2-CANBERRA-UGANDA-GUGLIELMO MARCONI-EUROPA-CENTAUR-VISTAFJORD-BALTIKA-ORIANA-ACHILLE LAURO-OCEANIC-BRITANIS-AKDENIZ-ROTTERDAM-ST. HELENA-EUGENIO C.-BLACK PRINCE-BLACK WATCH-R7-PILGRIM BELLE-REGAL EMPRESS-VICTORIA-REGATTA-MAASDAM-CARONIA-QUEEN MARY 2-EURODAM-NIEUW AMSTERDAM-MARINA-RIVIERA-QUEEN ELIZABETH
#28
Vancouver, BC
23 Posts
Joined Nov 2017
Originally posted by John182
It was many years later that I came to hear of a Latin phrase that summed up the attitude of the crew – Nemo me lacessit impune – so be warned if you feel like behaving like an idiot on board.
"Nemo me impune lacessit" is the motto of three Scottish regiments in the British army. Freely translated into Scots it comes out as "Wha daur meddle wi' me?" We have got annoyed when we see fellow passengers being rude to the staff and we have intervened with the Maitre d' on occasion. Thanks for that - in addition, we will just quietly smile to ourselves!
#29
286 Posts
Joined Jan 2018
Originally posted by Wiltonian
And what’s wrong with walking the plank - or keel-hauling?



Stuart


Yes, either would be suitable.

I just cannot fathom someone acting like that in public.


Sent from my iPhone using Forums
#30
Bucks, UK
48 Posts
Joined Mar 2018
Ha. It sounds much better in Scots than Latin. Oh and I should really stop relying on my memory these days - impune and lacessit in the wrong order, a real schoolboy error.
#31
Vancouver, BC
23 Posts
Joined Nov 2017
Originally posted by John182
Ha. It sounds much better in Scots than Latin. Oh and I should really stop relying on my memory these days - impune and lacessit in the wrong order, a real schoolboy error.
Don't know about you, my dear Sir, but my schoolboy days are long since gone. Wrong order is not considered a transgression any more. I hope.
#33
Valley of the Sun, Arizona
7,678 Posts
Joined Mar 2004
Interesting thread. I just returned from Viking Sun's inaugural world cruise and many of the complaints/observations mentioned here were equally apparent on our cruise as well. The "privileged, me first" mentality is alive and well. Anyone contemplating a long voyage or world cruise would enjoy that great old movie "Ship of Fools". Ships have changed but, sadly, people have not.
#34
UK
2,174 Posts
Joined Jun 2009
Sadly the world seems to be increasingly populated by the 'me, myself and I' brigade. Not much hope for the next generation.
Expand Signature
Collapse Signature
Past Cruises:
2017Eastbound T/A - Cunard. 2016 Westbound T/A - Cunard: Bahamas & Florida - NCL: 2015 Eastbound T/A - Cunard: 2014 Westbound T/A - Cunard: Norway/Iceland - P&O: 2013 Canary Islands - NCL: 2011 Eastbound T/A - Cunard: 2011 Southern T/A - Celebrity: 2011 Australasia - Princess: 2009 Australia/New Zealand - Royal Caribbean: 2005 Norway - Louis Line: 2004 Alaska - Celebrity: 2000 Eastern Caribbean - Royal Caribbean
#35
854 Posts
Joined Jul 2010
Originally posted by babs135
Sadly the world seems to be increasingly populated by the 'me, myself and I' brigade. Not much hope for the next generation.
Although there are positive things to it, I think digitization adds to this phenomenon. Politics and the nerds in Silicon Valley seem to forget about humanism. Digitization is a useful tool for mankind to whom it should serve without trying to abolish it.
#36
Oslo, Norway
907 Posts
Joined Oct 2001
I have never encountered excesive rudeness on Cunard. On the contrary I remember how many nice people I met.

However once on Oceania the atmosphere was not very good. There was an incident at the table next to me where I felt obliged I had to inform the Maitre D' what exactly happened and the waiter was not at fault at all. This was a cruise to the Black Sea and some fellow US passengers behaved very derogatory towards the local people. I don't know if this was a typical Oceania crowd, I haven't been back since
Expand Signature
Collapse Signature
  • QM2 Westbound Transatlantic Sept 2016
  • Celestial Olympia Aegean Sea March 2016
  • Richard With (Hurtigruten) Bergen to Trondheim Aug 2015
  • Trollfjord (Hurtigruten) Bodø -Kirkenes Sep 10
  • Eurodam Aruba /Curacao (RSVP) Feb 2010
  • Nautica (Oceania) Black Sea Aug 2009
  • Eurodam Eastern Caribbean (RSVP) Feb 2009
  • QM2 Tandem Eastbound Transatlantic with QE2 Oct 2008
  • QE2 Last Westbound Transatlantic Oct 2008
  • Finnmarken (Hurtigruten) Trondheim-Bergen Sep 08
  • Zuiderdam Western Caribbean (RSVP) Feb 2008
  • Century Western Med Oct 2007
  • QE2 Channel cruise Oct 2006
  • Richard With (Hurtigruten) Tromsø-Bergen Sept 2006
  • Richard With (Hurtigruten) Ålesund-Tromsø May 2006
  • Brilliance of the Seas Med (Atlantis charter) Sep 2005
  • QE2 Norwegian Fjords June 2005
  • Kong Harald (Hurtigruten) Aug 2003 Trondheim - Bergen
  • Maasdam Eastern Caribbean Mar 2003
  • QE2 Westbound Transatlantic Dec 2002
  • Olympic Voyager Eastern Med Oct 2001
  • Arcadia (P&O) Caribbean/Panama Dec 2000
  • Oriana (P&O) Eastern Med Nov 1999
  • Jubilee Mex Riviera Oct 1991
  • Royal Princess Amsterdam-Tilbury August 1990
  • Royal & Island Princess Purser's Desk Crew1988-89
#37
Lancashier
306 Posts
Joined Feb 2013
Originally posted by BobBranst
We have noticed that there appears to be a difference in the guests on TransAtlantic crossings vs those on WC and WC segments. I would venture a guess that those on a WC are more interested in their port excursions than in their on-ship experience, and unfortunately, some bring their bad manners with them.

Many, if not most, of those we've met while on WC segments said they were regulars on other cruise lines and on their first Cunard cruise. From personal observation, there was a relatively small percentage of the guests that were actually doing the full, complete WC.
One thing I can not understand with these people who THINK they are better than the crew and think they are at their beck and call, do they not remember they had to go out to work? and I would think they did not work as hard or worked away from families for months at a time. If any of these people can be bothered to read comments on Cruise Critics the should hang their heads in shame.😡
#38
At Sea
5,405 Posts
Joined Mar 2006
Originally posted by luckymal
One thing I can not understand with these people who THINK they are better than the crew and think they are at their beck and call, do they not remember they had to go out to work? and I would think they did not work as hard or worked away from families for months at a time. If any of these people can be bothered to read comments on Cruise Critics the should hang their heads in shame.😡
VERY well said luckymal. I agree with your every word. Thank you.
Expand Signature
Collapse Signature
Pepper........... (Cunard & QM2; "It is not the only way to cross, but it is the only way to cross")
QM2 - QE - QV - QE2 - interiors. QM2 cabin photos & ship tour. Crossings & Cruises - photographs here . . .
http://www.flickr.com/photos/pepperrn/sets/
...over Four Million visits, thank you.
Sailed: QM2, QE, QV, QE2.
#39
Mississauga, Canada
1,467 Posts
Joined Oct 2000
Originally posted by kohl57
...
But it's one reason I resolutely avoid "lido" dining of any description... all those bony fingers jabbed assertively in the general direction of trays of food or staff behind them. Or indeed, as too often, grabbing food with bare hands or turning serving utensils around to serve themselves. In the end, it all rather resembles a bun fight on the last boat out of East Prussia. Americans, in particular, can shout out the "specifications" for a sandwich at a decibel level and a rapidity to think they were taking bets at the track. Why so many seem to prefer this to a civilised meal properly served in the dining room is quite beyond me.
...
I agree. It was only on our sixth crossing on the QM2 that we had a light snack in Kings Court - just a piece of cheese and a slice of smoked salmon in lieu of lunch. Any other time we walked through, it did indeed appear to be a bun fight.


There is another reason I avoid buffets at sea. I have no evidence of this, but it seems to me that the increase of incidents of Norovirus may have a relation to the increase in buffets at sea. When buffets were rare, the incidents of Norovirus (or whatever it was called decades ago, if it was called anything) seemed to be fewer. Even if this is not true, the lack of hygiene that I have seen when I was just snooping around the buffets is a deterrent to partake.
#40
New Hampshire
781 Posts
Joined Aug 2007
Originally posted by kohl57
But it's one reason I resolutely avoid "lido" dining of any description... all those bony fingers jabbed assertively in the general direction of trays of food or staff behind them. Or indeed, as too often, grabbing food with bare hands or turning serving utensils around to serve themselves. In the end, it all rather resembles a bun fight on the last boat out of East Prussia. Americans, in particular, can shout out the "specifications" for a sandwich at a decibel level and a rapidity to think they were taking bets at the track. Why so many seem to prefer this to a civilised meal properly served in the dining room is quite beyond me.

.
I suppose the purpose of this post was in part to get a reaction from the Americans reading it, but I'm not biting except to say that when I hear someone talking very loud I assume they are hard of hearing, not rude. I grew up with a profoundly deaf person and he spoke loudly all the time, he didn't realize it. We all just got used to it.