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League City, TX
41,814 Posts
Joined Sep 2005
Originally posted by moki'smommy
So, what 10 years ago would have been a free upgrade has turned into an upsell.
Only because passengers jump at the chance (or as this thread shows, almost beg for the opportunity) to pay $$$ to Princess for what used to be free. If nobody accepted these offers, there would still be a number of free upgrades.
Chico, California
11,366 Posts
Joined Sep 2012
Originally posted by Jx8_cruiser
what is the email for upsell of princess cruise line, can i request it thru email or is it randomly given.
It's done by some arcane computer algorithm - or possibly by having monkeys throw darts. There's no address to "ask" for an upsell or upgrade.
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Thrak

Not Elite but having fun working on it...





Brickell, Miami FL & Naples, FL
8,173 Posts
Joined Apr 2003
Originally posted by moki'smommy
The lower you book, the more likely you are to be offered an upsell. It is just a matter of numbers--there are more cabins which may be unsold that you could upgrade/upsell into. On the other hand, it is not unusual for people in a balcony to be offered a mini or people in a regular mini to be offered a Cabin Class mini.
Just about every time I have been offered an upsell, I've been in the highest Category for the mini-suites. This was before club class. For our last Regal sailing in December I had the highest mini category prior to club class and was offered first an upsell to a suite and then an upsell to a club class.
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League City, TX
41,814 Posts
Joined Sep 2005
Originally posted by Host CJSKIDS
Just about every time I have been offered an upsell, I've been in the highest Category for the mini-suites. This was before club class. For our last Regal sailing in December I had the highest mini category prior to club class and was offered first an upsell to a suite and then an upsell to a club class.
I was in the lowest obstructed OV category when I was offered (and declined) an upsell.
Chico, California
11,366 Posts
Joined Sep 2012
Originally posted by Host CJSKIDS
Just about every time I have been offered an upsell, I've been in the highest Category for the mini-suites. This was before club class. For our last Regal sailing in December I had the highest mini category prior to club class and was offered first an upsell to a suite and then an upsell to a club class.
I was offered an upsell from an IF cabin to a window mini-suite. We took the upsell. I didn't even realize there was such a thing as a window mini-suite. All the way forward on Coral and Island on Caribe deck and Baja deck. There are two on each side of the ship. They are just steps away from the forward viewing decks but there are no loungers on those viewing areas.

I was also offered, and accepted, an upsell from an IF to an OD on Coral. It's an aft-facing ocean view on Baja deck. Mere steps from the aft viewing deck with lots of loungers and mostly deserted.

A third upsell offer was to move from my aft-facing balcony - C752 - to a mini suite. I think it was some ridiculously cheap offer like $100 each but I turned it down as I had specifically chosen C752. Loved that cabin.
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Thrak

Not Elite but having fun working on it...





West coast of Florida
811 Posts
Joined Apr 2010
Crown, 6/2/18, 14 day Med cruise, $499/pp, Balc (from int).

Interestingly, has shown as sold out for months.
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Clearwater, FL
164 Posts
Joined Apr 2003
Originally posted by paradiselivin1
Crown, 6/2/18, 14 day Med cruise, $499/pp, Balc (from int).

Interestingly, has shown as sold out for months.
Did you take it? Seems like a good offer.
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West coast of Florida
811 Posts
Joined Apr 2010
Originally posted by juliethecruiser
Did you take it? Seems like a good offer.
No. This is such a port intensive itinerary that we though we'd give an inside a shot for the first time. I may live to regret it but am keeping current cabin.
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Clearwater, FL
164 Posts
Joined Apr 2003
Originally posted by paradiselivin1
No. This is such a port intensive itinerary that we though we'd give an inside a shot for the first time. I may live to regret it but am keeping current cabin.
Didn't realize that and I think I would have done the same. That extra $1K will go a long way for those ports.


I'm on a sailing on June 2nd also but to Alaska. I received one upsell offer about 2 weeks ago but it was too rich for my blood. Maybe will get another one soon that is more in line with what the current prices are for a balcony. A balcony will be nice IF the weather is nice. Not so much if it is rainy and cold.


Enjoy your cruise! Your cruise is on my cruise bucket list and sure you'll have a great time!
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47 Posts
Joined May 2004
We have an inside on the Royal and are sailing on May 25 British Isles, 12-day cruise. We were offered an upsell to a balcony for $699 two weeks ago and didn't take it. Yesterday we got another email upsell offer for $249 and jumped on it. Interestingly the couple we are traveling with did not get the second offer as this is their first Princess cruise and we are Elite, so it seems--at least in our case-- Princess does favor loyalty. When I explained to the agent on the phone that our traveling companions did not get the offer and we wanted cabins close to each other, she said she could give them the same offer since they received the original offering two weeks ago. We now have two balconies next to each other and I'm a happy cruiser and so are our friends. We just booked this cruise about 6 weeks ago and the balconies were $1000 more than the very, very cheap insides, so I feel like we saved some money.
West coast of Florida
811 Posts
Joined Apr 2010
Originally posted by bonship
We have an inside on the Royal and are sailing on May 25 British Isles, 12-day cruise. We were offered an upsell to a balcony for $699 two weeks ago and didn't take it. Yesterday we got another email upsell offer for $249 and jumped on it. Interestingly the couple we are traveling with did not get the second offer as this is their first Princess cruise and we are Elite, so it seems--at least in our case-- Princess does favor loyalty. When I explained to the agent on the phone that our traveling companions did not get the offer and we wanted cabins close to each other, she said she could give them the same offer since they received the original offering two weeks ago. We now have two balconies next to each other and I'm a happy cruiser and so are our friends. We just booked this cruise about 6 weeks ago and the balconies were $1000 more than the very, very cheap insides, so I feel like we saved some money.
That's awesome. Congrats. I am hoping they will come back with another offer, too. If not, we'll be fine. Will need the sleep!
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May 2012 - Moorings charter in B.V.I.
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April 2013 - MM Vacations charter in B.V.I.
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West Palm Beach, FL
98 Posts
Joined Nov 2009
Originally posted by suekel
Caribbean Princess 6/16 7 day Balcony $259 pp Mini. I took it since we got the original on a Sail and Play for $225 pp. All in all a mini for $484 pp.
Suekel, may I ask when you received your Sail and Play offer? We were getting them last year but the offers seems to have dried up since January. I was hoping to get a Caribbean Princess Sail and Play offer for June but I keep checking the inbox and nothing ...
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West Palm Beach, FL
98 Posts
Joined Nov 2009
Thanks, suekel. I am going to call my Princess rep to see why I am not getting Sail and Play offers any more. I don't expect to get them all the time, but it has been a while. Last year we must have gotten half a dozen offers, only one of which we were able to take advantage of.
Today
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7 Posts
Joined Dec 2017
I'm having the same problem not getting the sail and play offers anymore. I've talked to several reps who have said I should be getting them but I'm no longer receiving them via email nor in the mail.

Sent from my SM-N950U using Forums mobile app
618 Posts
Joined Aug 2017
Originally posted by caribill
I was in the lowest obstructed OV category when I was offered (and declined) an upsell.
I think I've already mentioned it in this thread, but for our November '17 cruise, we got upgraded from inside to obstructed balcony for free, and my parents were offered an upsell from inside to obstructed balcony, but I called and got them upgraded for free as well. It was my parents first ever cruise.
Princess totally ruled for me!
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Boynton Beach, FL
2,543 Posts
Joined May 2005
Hi all!! We are on for two weeks on the Crown in Europe and we have an Obstructed Window cabin (OW). We are Elite and received a good upsell last cruise. This cruise looks VERY busy and not many room left for each week. Also, they are selling this as a one, two or three week cruise, so it will be interesting to see if Princess can get rooms to line-up for an upgrade/upsell. We hope the Upgrade Fairy comes along... We shall see... Still looking forward to our free laundry and mini-bars... LOL Happy Sailing!!!
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71 Posts
Joined Oct 2009
Island, 5/30, 7 day, Balcony (BE), $79, Mini Suite (MD)

Sailing on the Island May 30 - Northbound Vancouver to Whittier. Had E736, a BE balcony - last balcony in the row, had a great aft view also. Received an offer on Friday, May 18, for a mini suite for $79pp and grabbed it. So now we are located on Caribe towards the back of the ship.
West Virginia
744 Posts
Joined Sep 2003
Originally posted by Mibele
Island, 5/30, 7 day, Balcony (BE), $79, Mini Suite (MD)

Sailing on the Island May 30 - Northbound Vancouver to Whittier. Had E736, a BE balcony - last balcony in the row, had a great aft view also. Received an offer on Friday, May 18, for a mini suite for $79pp and grabbed it. So now we are located on Caribe towards the back of the ship.
On my Alaska cruise on Star leaving on 5/26 they offered an upsell last month of $249 pp for an oceanview to balcony. They STILL have balconies available and have not budged on the $249 pp. We leave in three days.
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