New GDPR laws- It could affect your loyalty points and booking.


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#21
Sunderland England
8,106 Posts
Joined Dec 2016
Originally posted by daiB
Now when I think again it may have been for Princess.


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It was Princess,i filled the form in and returned it.
#22
27 Posts
Joined May 2007
Had the same from Cunard today, no doubt they will send something out from P&o shortly
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#24
Kent, England
6,421 Posts
Joined Mar 2008
I got an email from P&O about it a couple of hours ago. I have yet to reply
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#26
105 Posts
Joined Aug 2016
Originally posted by Adammara
I have had emails from several companies asking me to OK the new rules, the latest were the National Trust and Hilton Hotels.
By May you will be sick of it. Every organization will have to do the same. They must get your explicit consent to keep your information and to send you things. There are some exceptions to the rule for health authorities and police etc who are exempt but otherwise this is a massive undertaking for any organization/club who store members information.
#27
Warwickshire, England
1,681 Posts
Joined Sep 2012
I have had emails from P&O and Princess asking me to update my contact information over the past few weeks, nothing from Cunard or RCI which I have also cruised with oddly.
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#29
1,363 Posts
Joined Apr 2010
Originally posted by janieb1962
Of course I may just be a cynic but I've never sailed with Princess but have been on their website at some point and given them my email address possibly when looking at pricing a cruise. Since then I have been bombarded by emails.
.I did get one last week mentioning Gdpr regulations and stating that I need to opt in to keep being informed .... Also known as bombarded with sales emails . Hence I've taken the view that if I don't click then the junk will stop...hopefully.

Could this just be yet another ploy to keep you locked in.😉
I've not received any similar opt in email from P&O (I have sailed with them many times now)
Its not a ploy to keep you locked in, its needed to keep them within the law.


You have always been able to unsuscribe from marketing e-mails. You have only been bombarded because up to now you have taken the decision not to unsuscribe.


The Princess email does say it is Carnival brand policy so accept with Princess and data will be made available to P&O, Cunard etc,
#30
Whitley Bay, North East England
6,981 Posts
Joined Nov 2006
Originally posted by molecrochip
First P&O email regarding the GDPR changes was 14 March for me. They have then been regular.
Glad you put the date in as I found my first email I was right in the first place. I had changed the options. However it does not mention my wife and she never gets any communication as it all comes to me.

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#31
131 Posts
Joined Aug 2017
My wife has just received her email from P&O and there is a box that specifically needs to be ticked if you want to continue being a member of the Loyalty Club.
Hopefully my email will arrive soon.
#32
Scotland
1,135 Posts
Joined Aug 2012
So far I have had nothing about this from P&O. Is anyone else in the same position?

I am surprised that they are going down the consent route for a loyalty club, I would have thought that legitimate interest would be a better way to go as you can’t run a loyalty club without saving details.

He ho I’ll await an email.
#33
Chesterfield
919 Posts
Joined Jan 2014
Originally posted by P-L-B
My wife has just received her email from P&O and there is a box that specifically needs to be ticked if you want to continue being a member of the Loyalty Club.
Hopefully my email will arrive soon.
I can't remember if I have had an email from P and O regarding this.I went to the Princess website and was able to tick a box to say that I wanted to remain a member of the Captains Circle.However when I log into my loyalty account with P and O there is no option to tick to say I want to remain a member of the Peninsular Club. Not sure whether I need to contact P and O or wait and see?
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#34
Whitley Bay, North East England
6,981 Posts
Joined Nov 2006
Originally posted by ann141
I can't remember if I have had an email from P and O regarding this.I went to the Princess website and was able to tick a box to say that I wanted to remain a member of the Captains Circle.However when I log into my loyalty account with P and O there is no option to tick to say I want to remain a member of the Peninsular Club. Not sure whether I need to contact P and O or wait and see?


When I went into my loyalty account I found that the changes, if any had been made including the question, do you wish to remain a member. That is when I trawled back through my emails and found the communication from the 14th March. I don’t think my wife has ever gone into he account. We will look tomorrow.


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#35
Gloucester UK
411 Posts
Joined Aug 2008
Grr GDPR. I work for a charity and we have spent days and weeks planning to implement the new laws which come in on May 25th. They come from the EU so it will be across Europe, although the UK government accepts they will stay when we leave the EU. Every organisation in the country is dealing with these rules, so over the next month you will be asked to sign up to everything to which you belong, receive information etc.

I have done a website for a cruise we are on next year. I am asking everyone on our roll call for permission to add information even though I am the only person from the UK or Europe. I am not sure what are the rules in the USA but may be similar, if not suspect the Facebook problems will mean they are tightened up.
#36
24 Posts
Joined Dec 2012
I got the email and have responded.
One query though.. my husband hasn’t had an email, and obviously my young children won’t have had an email.
I’m guessing this email I received is for the individual not us as a group; I assume P&O would write to those who don’t have an email address associated with their peninsular club # so that my husband and kids can reaffirm their loyalty points!?
#37
Chesterfield
919 Posts
Joined Jan 2014
Originally posted by daiB
When I went into my loyalty account I found that the changes, if any had been made including the question, do you wish to remain a member. That is when I trawled back through my emails and found the communication from the 14th March. I don’t think my wife has ever gone into he account. We will look tomorrow.


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Possibly I could not find the details, including the question 'Do you wish to stay a member of the Peninsular Club?' because I have not received the email yet?I shall wait a while and see if I receive any communication from P and O regarding this
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#38
West Yorkshire UK
3,443 Posts
Joined Jul 2004
Not seen any communications from any cruise line as yet and we are both top tier members of all 4 cruise lines we sail with regularly, maybe its because our surnames are towards the end of the alphabet.
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#39
hampshire england
1,496 Posts
Joined Jul 2004
Both my husband and I have each received an email from P&O asking us to update our details, including the contact details and how we wish to received information.