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#2
Burlington, VT
6,978 Posts
Joined Apr 2005
My TA was able to extend ours once. I suggest you call your TA or Princess directly.
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#3
San Antonio spaceship earth
7,583 Posts
Joined Nov 2006
Yes contact Princess immediately. Since you have a FCD, you should directly contact Princess even if you use a TA. They well may extend it for a short period.
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RCCL: Rhapsody, 2003; Voyageur, 2008, 2009; Adventure, 2008; Navigator 2013; Mariner 2010, 2011
Holland America: Veendam, 2006
Princess: Grand 2005, 2006; Ruby 2010, 2017; Island 2011, 2013; Emerald 2012, 2015, 2018, 2019; Golden 2012, 2014, 2015; Crown 2013, 2017; Caribbean 2013, 2014, 2015, 2016, 2018; Royal 2014; Star 2014; Regal 2016
Carnival: Elation 2005; Magic 2012, 2015; Breeze 2017, 2018; Vista 2019




castigat ridendo mores
Travel is fatal to prejudice, bigotry, and narrow-mindedness, and many of our people need it sorely on these accounts - Mark Twain
#4
Lake Powell, Arizona
914 Posts
Joined Jul 2006
Originally posted by satxdiver
Yes contact Princess immediately. Since you have a FCD, you should directly contact Princess even if you use a TA. They well may extend it for a short period.
Or they will gladly refund them.
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Barb
__________________________________________

Regal Princess - Eastern/Western Caribbean Feb. 2017
Ruby Princess - Mexican Riviera B2B/Oct. 2015
Grand Princess - Sea of Cortez/Oct 2014
Sapphire Princess - 25 Day-Grand Asia/Pacific Crossing/Apr.2014
Coral Princess - LA to FLL/Panama Canal/Apr.2013
Golden Princess - LA to Hawaii/Oct 2012
Grand Princess - Grand Caribbean/Mar.2012
Sapphire Princess - LA to Hawaii/Oct. 2011
Sapphire Princess- Acapulco, finally made it /Jan.2011
Grand Princess - Caribbean Medley/Feb. 2010
Star Princess - Mexican Riviera (NOT)/Apr. 2009
Celebrity Infinity - Ultimate PNW/Sept. 2008
Emerald Princess - E. Caribbean/Jan. 2008
Coral Princess - Panama Canal/Apr. 2007
Island Princess - LA to Hawaii/Oct. 2006
Vision of the Seas - Mexican Riviera/May 2005
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#5
Palm City, Fl
4,223 Posts
Joined Dec 2002
I sent a nice email to the Captain Circle email address...couple of weeks later an email came that granted my request (extra 2 years).

Now I get promo emails that include a banner to the effect that "here is a cruise on which you can use your Future Cruise Deposit !
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Carnival Spirit 2003 (Caribbean)
Carnival Fascination 2004 (Caribbean)
HAL Noordam 2004 (Norway)
Celebrity Horizon 2005 (Caribbean)
Sun Princess 2006 (Caribbean)
Diamond Princess 2007 (Alaska)
Carnival Splendor 2008 ( E. Mediterranean)
Carnival Glory 2010 (b2b E+W Caribbean)
Emerald Princess 2012 (Caribbean)
Island Princess 2012 (Panama Canal-full transit)
Ruby Princess 2014 (Caribbean)
HAL Ryndam 2014 (W. Caribbean)
Ruby Princess 2014 (W. Caribbean)
Carnival Glory 2016 (Journey-E. Caribbean)
HAL Zaandam 2016 (BA to Santiago)

Crown Princess 2018 (Western Caribbean)
HAL Zuiderdam 2018 (Partial Canal)
HAL Maasdam 2018 (Tahiti)
#6
California
1,606 Posts
Joined Jan 2007
Based on what you all said, I called them directly because they were going to expire TODAY! Just luck that I checked my account before starting my search. Anyway, they said they can only renew them if I have a trip booked. I explained that health problems had kept us away and we weren’t ready to choose something today. She finally said she would call that dept to see if they could be extended...which they were. Whew!


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#7
Lihue HI & Calimesa CA
5,278 Posts
Joined May 2013
Originally posted by SoBaycruiser
Based on what you all said, I called them directly because they were going to expire TODAY! Just luck that I checked my account before starting my search. Anyway, they said they can only renew them if I have a trip booked. I explained that health problems had kept us away and we weren’t ready to choose something today. She finally said she would call that dept to see if they could be extended...which they were. Whew!
Good for you.
#8
Middle of the Sahara Desert
11,963 Posts
Joined Aug 2006
All you have to do is book a cruise that is 18 months from now. Then when you know which cruise you want . Have the FCC moved to that cruise. Do it all the time.
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#9
Palm City, Fl
4,223 Posts
Joined Dec 2002
Originally posted by SoBaycruiser
She finally said she would call that dept to see if they could be extended...which they were. Whew!
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Another sad example of how a phone call to a cruise line is a lot like Russian Roulette.

Congrats on the renewal!
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Carnival Spirit 2003 (Caribbean)
Carnival Fascination 2004 (Caribbean)
HAL Noordam 2004 (Norway)
Celebrity Horizon 2005 (Caribbean)
Sun Princess 2006 (Caribbean)
Diamond Princess 2007 (Alaska)
Carnival Splendor 2008 ( E. Mediterranean)
Carnival Glory 2010 (b2b E+W Caribbean)
Emerald Princess 2012 (Caribbean)
Island Princess 2012 (Panama Canal-full transit)
Ruby Princess 2014 (Caribbean)
HAL Ryndam 2014 (W. Caribbean)
Ruby Princess 2014 (W. Caribbean)
Carnival Glory 2016 (Journey-E. Caribbean)
HAL Zaandam 2016 (BA to Santiago)

Crown Princess 2018 (Western Caribbean)
HAL Zuiderdam 2018 (Partial Canal)
HAL Maasdam 2018 (Tahiti)
#10
Oakville, ON
2,571 Posts
Joined Aug 2009
Well, for anything special you have to get to the "rear guard". The back-office department in charge of that area or Customer Relations. You have to be persistent and get the front-line people to put you through.
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Upcoming:
1. Island Princess - 60-night Grand South America, Jan 24/18.
2. Majestic Princess - 13-night NZ (out of SYD) - March, 2019 (We'll see...booked w/Cyber Sale)
#11
San Antonio spaceship earth
7,583 Posts
Joined Nov 2006
Originally posted by SoBaycruiser
Based on what you all said, I called them directly because they were going to expire TODAY! Just luck that I checked my account before starting my search. Anyway, they said they can only renew them if I have a trip booked. I explained that health problems had kept us away and we weren’t ready to choose something today. She finally said she would call that dept to see if they could be extended...which they were. Whew!
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Glad it worked out for you.

Originally posted by steelers36
Well, for anything special you have to get to the "rear guard". The back-office department in charge of that area or Customer Relations. You have to be persistent and get the front-line people to put you through.
I have never had a problem with getting the cruise planner to refer the request to the responsible person. All it has ever taken is persistence and a friendly banter.
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RCCL: Rhapsody, 2003; Voyageur, 2008, 2009; Adventure, 2008; Navigator 2013; Mariner 2010, 2011
Holland America: Veendam, 2006
Princess: Grand 2005, 2006; Ruby 2010, 2017; Island 2011, 2013; Emerald 2012, 2015, 2018, 2019; Golden 2012, 2014, 2015; Crown 2013, 2017; Caribbean 2013, 2014, 2015, 2016, 2018; Royal 2014; Star 2014; Regal 2016
Carnival: Elation 2005; Magic 2012, 2015; Breeze 2017, 2018; Vista 2019




castigat ridendo mores
Travel is fatal to prejudice, bigotry, and narrow-mindedness, and many of our people need it sorely on these accounts - Mark Twain
#12
Oakville, ON
2,571 Posts
Joined Aug 2009
Originally posted by satxdiver
Glad it worked out for you.



I have never had a problem with getting the cruise planner to refer the request to the responsible person. All it has ever taken is persistence and a friendly banter.
Yes - what I said. Sometimes persistence is needed and others times not a problem at all. Just depends on the front-line agent you get when call in. It gets to the point now where I can tell within seconds whether the agent I got is a pro with experience, or a newbie who just doesn't quite have all the facts and wants to try and block access. Always polite, but sometimes you just need that other level of authority to get somewhere. Case in point is all the folks after OBC for not getting OM experience on Regal.
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Upcoming:
1. Island Princess - 60-night Grand South America, Jan 24/18.
2. Majestic Princess - 13-night NZ (out of SYD) - March, 2019 (We'll see...booked w/Cyber Sale)
#13
Crozet, VA, USA
271 Posts
Joined Jan 2001
Originally posted by steelers36
Yes - what I said. Sometimes persistence is needed and others times not a problem at all. Just depends on the front-line agent you get when call in. It gets to the point now where I can tell within seconds whether the agent I got is a pro with experience, or a newbie who just doesn't quite have all the facts and wants to try and block access. Always polite, but sometimes you just need that other level of authority to get somewhere. Case in point is all the folks after OBC for not getting OM experience on Regal.
Initially got a reject from my initial email request; second one worked for me.
#14
San Mateo, California
5,600 Posts
Joined Feb 2007
Originally posted by Kamloops50
All you have to do is book a cruise that is 18 months from now. Then when you know which cruise you want . Have the FCC moved to that cruise. Do it all the time.
We do the same thing.