Princess Credit Card Enhancements

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Chicago,Il,
2,694 Posts
Joined May 2000
Originally posted by Astro Flyer
While I haven't had any purchases on other Carnival Corporation cruise lines, I was told by a Barclay supervisor that the letter saying we'd get 2X points on them (AKA World's Leading Cruise Lines) was wrong & that the statement in the included Princess Rewards Rules was correct.

You earn Points in the following amounts based upon the types of purchase transactions made using your Account:

Two (2) Points for every one U.S. Dollar ($1.00) of Net Purchases from Princess Cruise Lines including online and onboard purchases.

One (1) Point per one dollar ($1) spent on all other Net Purchases.


Here's a link to a more recent thread about continuing problems with the new Barclay Princess Rewards cards:

http://boards.cruisecritic.com/showthread.php?t=2430125

Based on that discussion, Barclay's website has not been corrected to give customers accurate information. It's still requiring a supervisor to research & issue statement credits because their website still does not show eligible purchases. Without such info to determine our 1% to 2% points redemption value, it's still being manually issued.
I found the letter stating that I would get double points on all Leading Cruise Lines charges and called Barclays.They said they would open an error file and I would get the double points in 7-10 days.
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Joined Dec 2009
Originally posted by johnmik1
I found the letter stating that I would get double points on all Leading Cruise Lines charges and called Barclays.They said they would open an error file and I would get the double points in 7-10 days.
That's great!

They've known about their contradictory statements in their letter & detailed rules for months and should have notified their customers about which is correct. Their "error file" should already be full on customer problems.

Hopefully it's your 2X points experience but maybe it was merely waiving their rules for an upset customer due to their inconsistent statements & their incompetence to provide a working system.

Either way...congratulations on receiving 2X points.
Chicago,Il,
2,694 Posts
Joined May 2000
Originally posted by Astro Flyer
That's great!

They've known about their contradictory statements in their letter & detailed rules for months and should have notified their customers about which is correct. Their "error file" should already be full on customer problems.

Hopefully it's your 2X points experience but maybe it was merely waiving their rules for an upset customer due to their inconsistent statements & their incompetence to provide a working system.

Either way...congratulations on receiving 2X points.
I don't actually have the additional points yet, but I will hold their feet to the fire.I called Barclay on Tuesday to verify the double points,which they did.I have twice redeemed my points for a $4000 benefit using 265,000 points each time so I would consider myself a decent customer.The only downside is that I have never paid them any interest but am sure they make more than enought from the merchants I charge with.
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Regal Princess 2017 Transatlantic ,Regal Princess 2017-Caribbean,HAL Noordam-Sydney to Vancouver 2017
Oceania Riviera 2016 Caribbean,Regal Princess 2016 Transatlantic
HAL Zuiderdam 2015 Transatlantic,HAL Zuiderdam 2015 Athens to Ft Lauderdale,Caribbean Princess 2014,Caribbean,Caribbean Princess 2015
Royal Princess 2014 NY to FLL,Caribbean Princess 2014 Caribbean
Royal Princess 2014 Caribbean,HAL Niuew Amsterdam,2014 Transatlantic
Emerald Princess 2013 Caribbean,Royal Princess 2013 Transatlantic
Ruby Princess 2012 Caribbean,Ruby Princess 2012 Caribbean
Grand Princess 2011 Transatlantic,HAL Noordam 2012 Caribbean
Emerald Princess 2010 CaribbeanGrand Princess 2011 Caribbean
Emerald Princess 2010 Caribbean,Grand Princess 2011 Caribbean
Star Princess 2010 Transatlantic,Emerald Princess 2010 Caribbean
Crown Princess 2010 Caribbean,Crown 2010 Caribbean
Star Princess 2009 Alaska,Emerald Princess 2009 Caribbean
Sapphire Princess 2008 Mexican Riviera,Coral Princess 2009 Panama Cnal
Caribbean Princess 2008 Caribbean,Carribean Princess 2008 Caribbean
Emerald Princess 2008 Caribbean,Emerald Princess 2008 Caribbean
Sea Princess 2007 Caribbean,Sea Princess 2007 Mediterranean
Sea Princess 2006 Caribbean,Caribbean Princess 2006 Caribbean
Island Princess 2005 Hawaii,Caribbean Princess 2005 Caribbean
Island Princess 2004 Panama Canal,Island Princess 3004 Panama Canal
Golden Princess 2003 Caribbean,Island Princess 2003 Panama Canal
Star Princess 2002 Mexican Riviera,Grand Princess 2002 Caribbean
Grand Princess 2000 Caribbean,Sea Princess 2001 Caribbean
Rhapsody of the Seas 1997 Caribbean,Splendour of the Seas 1999 Caribbean
Premier Oceanic 1988 Caribbean,Monarch of the Seas,1994 Caribbean
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New York
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Joined Aug 2011
I regret starting this thread, because this Princess/Barclay credit card has proven to be so difficult to use. After being unable to redeem 1/3 of my points [https://boards.cruisecritic.com/show...php?t=2571822] I have cut up my card and will never use any cruise line credit card again. What good is earning points if they make you jump through so many hoops to redeem them? Give me cash and make it easy to redeem. Thankfully, I have several other cards that do this.
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Joined Sep 2017
Originally posted by Host Jazzbeau
I regret starting this thread, because this Princess/Barclay credit card has proven to be so difficult to use. After being unable to redeem 1/3 of my points [https://boards.cruisecritic.com/show...php?t=2571822] I have cut up my card and will never use any cruise line credit card again. What good is earning points if they make you jump through so many hoops to redeem them? Give me cash and make it easy to redeem. Thankfully, I have several other cards that do this.
Not sure what your issue could be, but I redeemed my points for the cruise we are leaving on Saturday and received $700 of OBC...took me 2 minutes to process my request on the Princess Card site.
sw, Fl - Fort Myers Area
6,074 Posts
Joined Nov 2015
Originally posted by USCcruisecrazy
Not sure what your issue could be, but I redeemed my points for the cruise we are leaving on Saturday and received $700 of OBC...took me 2 minutes to process my request on the Princess Card site.
Same here. I haven't run into the same problems that others seem to be having & haven't lost any points YET.
When & if that time comes I'll dump the card for something better.
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