Posted December 8th, 2017, 09:27 PM
Hi All We are booked to sail on the QM2 out of NYC on January 3rd It's our first time on Cunard. We are staying at the Roger Smith Hotel in midtown at Lexington and 47th (unless anyone here has a reason we shouldn't.) Also first time NYC. We decided to book a car service - probably Dial 7 - from the hotel to the ship. We assumed that if we booked in advance the driver would know how to get to the Red Hook Terminal in Brooklin. I was just looking at our E-ticket from Cunard and it just states the embarkation port as New York! Is this usual? Will they update this to specify Red Hook at some point? I believe there is another cruise terminal in NYC so don't want to go the wrong one! TIA for your insights.
I'm not sure if Cunard ever updates the terminal information on e-tickets after they are issued, but I can tell you the last time we were on QM2 in 2016 (for a round trip from New York), our e-tickets were inconsistent. For the eastbound crossing, our embarkation port was spelled out as "Brooklyn Cruise Terminal, Pier 12, Brooklyn New York,11231,USA". But for the return westbound crossing, our disembarkation port was simply listed as "New York".
Plan on departing from the Brooklyn Cruise Terminal. QM2 only very rarely uses the Manhattan Cruise Terminal and would likely only do so for unusual circumstances such as a conflict with another ship using the Brooklyn Cruise Terminal the same day or a disaster such as Superstorm Sandy which put the Brooklyn Cruise Terminal out of commission for several months.
Here is a link to the New York cruise port schedule showing QM2 will be at the Brooklyn Cruise Terminal for each of her calls to New York for the remainder of 2017 and all of 2018.