Since then, we have made all of our monthly payments to them ontime and were paid up well in advance of 30 days. However, we have gotten nothing but trouble.
First, we were not getting any statements saying that we had made payments. After 2 weeks of asking, we started to get them. Next, when we called to get the final payment amount, we had to call repeatedly in order to get an amount. When we finally did get an amount, it was $640 too high because the TA did not subtract the amount of our downpayment or travel insurance. Had we not kept records, we would have been WAY overcharged.
Next, we started asking for a confirmation of final payment from Arlsoncay Agonlitway, which we STILL have not recieved. We also wanted a confirmation of payment in full from Princess, which we STILL have not received.
When we went online 2 weeks ago to check our cabin assugnment and book shore excurions through the personalizer (and, let's face it, we all like to just go online and look at all the info!), we got a message that read "CANCELLED BOOKINGS CANNOT BE VIEWED!" I FLIPPED!
We called Princess, and they said that Arlsoncay Agonlitway had not paid them anything since the deposit. I couldn't believe it. So, after straightening things out with Princess and having Arlsoncay Agonlitway OVERNIGHT our payment, we were told that everything was fine and that everything was the way it was before.
(GOTTA SWITCH COMPUTERS! WILL CONTINUE IN 5 MINUTES)
Golden Princess 7/11/04
Big Red Boat-1993 (Amy)
Celebrity Zenith-1993 (Jon)