Posted March 19th, 2010, 03:11 AM
Surely it is good customer relations for the cruise line to get information on visa/entry requirements for each port of call on every cruise for each nationality cruising? One enquiry, rather than separate enquiries by each cruiser. That is the way it used to be. With the onus being on the cruiser to get the relevant visas/approvals.
I think a cruise line's primary purpose is to provide a safe and enjoyable cruise.
Trying to keep abreast of visas requirement etc would be a major headache for them and if they gave out the wrong info, then they leave themselves open to be sued - can you imagine being sued by potentially hundreds of passengers per cruise?? Nup, not going to happen !!
There are so many variables not to mention the fact that countries can change their visa / entry requirements at a moment's notice.
What I do is look up the internet, and then email the embassy or phone them.