Posted August 1st, 2011, 01:45 PM
Welcome to the Need Help Using The Boards? Ask Here! Forum!
Per the Guidelines
we all agreed to follow when registering for our free membership, another Host/Moderator moved this thread to this forum. It was off-topic on the previous forum since it did not pertain to cruising and contained questions, comments & concerns about Cruise Critic management policies, procedures or site feedback. However, it is an off-topic discussion here too.
This is the forum where members find the "How to ..." type of information such as avatars, signatures, countdown clocks or tickers, thread subscriptions, etc. We have numerous Stickies
here for the commonly asked questions. Note the Sticky
in the top of this forum titled I need to contact the Community Manager, where do I send my email?
From the Forum Registration Agreement
everyone agrees to when registering for membership:
... If you have any questions about how our community is moderated, please address them to our Community Manager via e-mail at [email protected]. Please do not post on the boards...
Per our Community Manager LauraS in the Who Are We?
section in FAQ
... If you have any questions or comments regarding our posting guidelines or any content found on our message boards please be sure and let me know. I'll be happy to discuss them with you.
An e-mail to the Community Manager LauraS at [email protected]
is the correct
process for all members to have their questions, comments & concerns about Cruise Critic management policies, procedures or site feedback sent to the correct place. It is impossible for the Manager to read each post on each thread to see the questions, comments or concerns. Therefore, posting them on the message board does not help. It violates the Guidelines
and anyone doing so runs the risk of losing their posting privileges. Note the following in the Management of this Community
section in the Guidelines
Discussion of our management policies and procedures -- including post deletions-- is considered off-topic discussion for our cruise boards and will be removed without notice...
As for the Hosts/Moderators, we are not management or employed by Cruise Critic. We are non-paid volunteers trying to help "direct traffic" by following the Moderator Handbook given to us by LauraS. See the following in the Who are Hosts? The Community Manager?
section in FAQ
...The Community Manager has overall control of everything that happens within the Community. The Community Manager oversees how the board is styled, what forums to create and how to organize them, what information to require from members and who to appoint as Hosts. You may contact the Community Manager at: [email protected]
Please note, in the newer FAQ
sections added with the last system update, you will find references to certain options or features not in use at this time.
, all e-mails sent to LauraS from your Cruise Critic e-mail address of record are answered in the order received. Be sure to mention your user name. With 733,327 members as I type this reply and e-mails being received 24/7 from all over the world, please be patient for any reply or action.
And now, instead of removing this off-topic thread discussing management policies and procedures as instructed, I am closing the thread so this reply can be seen.
I sincerely hope this information will be helpful to all!