Is there a bad mini-suite on Norwegian Gem?

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#1
Northeast PA
23 Posts
Joined Feb 2015
Hello Everyone! My wife and I are celebrating our 15th anniversary aboard the Norwegian Gem this May. We originally booked a BX stateroom, but then received a room assignment which appeared to include a hull balcony. Called NCL and ended up paying for an upgrade to a BA stateroom (Mid Ship). A week or so went by and the rate for a guarantee mini suite was only $40 dollars more expensive than what we paid for the BA stateroom. We made the decision to pay the money to upgrade yet again, this time to the MX room.

To those who have experience with this ship (or one in its class).. Is this a solid decision? It said in the description that views can be obstructed in this category, but is that just standard wording.. or do they really have mini suites that have obstructed views? I am aware that there can be noisy spots in this category because of proximity to public areas, but we are not too concerned about that. We both sleep like the dead. Just want to make sure we didn't downgrade our view.

Right now the cost of a mid ship mini is about a $100 more than what I paid for the MX. Is it a good idea to pay for the mid ship? If I purchase this upgrade, will I be increasing or decreasing my chances for a call from the "up-sell fairy". I would really love to move up to the penthouse for this occasion, but the cost at rack rate is just too steep for us financially. (Difference of about $2000 for the stateroom) An up-sell price at about 50% of the difference would bring this into the realm of reality. Is this even a remote possibility? I thank you all in advance for your wisdom!
#2
Helsinki, Finland
8,947 Posts
Joined Dec 2008
No, there are no balconies or minisuites with obstructed views. However there are several minisuites on Jewel class ships that I wouldn't book because of possible noise from above - for me those areas are especially below the sun deck area and buffet/Italian restaurant galleys.

We've stayed below the buffet dining area and Italian restaurant dining area and both were fine, also cabins under library, spa and game rooms are said to be quiet, when again cabin under the gym can be noisy.
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Email: demonyte . cc3 ( a ) mailnull . com

Coming up:
None.

Past cruises:
Disney Magic (11A) - 5 nights Bahamian cruise - February 2017
Norwegian Getaway (M6) - 7 nights Western Caribbean - January 2016 (Last one with NCL in the foreseeable future, thanks to Mr Del Rio)
Celebrity Summit (06) - 7 nights Southern Caribbean (B2B) - November 2015
Celebrity Summit (06) - 7 nights Southern Caribbean (B2B) - October 2015
Norwegian Jade (SC) - 11 nights Western Mediterranean - March 2015
Celebrity Reflection (1A) - 7 nights Eastern Caribbean - January 2015
Norwegian Jade (MB) - 7 nights Eastern Med: Adriatic, Greece & Turkey - May 2014
Norwegian Dawn (S1) - 12 nights Caribbean Escape (Tampa-Boston repo) - April 2014
Norwegian Getaway (H9) - 7 nights Eastern Caribbean - April 2014
Norwegian Jade (SE) - 8 nights Greek Isles and Turkey - July 2013
Norwegian Pearl (OK) - 7 nights Western Caribbean - February 2013
Norwegian Epic (BE) - 7 nights Eastern Caribbean - February 2013
Norwegian Star (SJ) - 12 nights Caribbean Escape (Tampa-NYC repo) - April 2012
Norwegian Pearl (MA) - 7 nights Western Caribbean (B2B) - February 2011
Norwegian Pearl (MA) - 7 nights Eastern Caribbean (B2B) - January 2011
Norwegian Jewel (MA) - 5 nights Eastern Caribbean (B2B) - March 2009
Norwegian Jewel (MA) - 9 nights Western Caribbean (B2B) - March 2009
Norwegian Jade (SE) - 9 nights Canary Islands - January 2009
#3
St. Simons Island, GA
2,807 Posts
Joined Sep 2007
We did a 2-week aft-mini on Jade several years ago and it was terrific--beautiful sunsets heading east in the Med and beautiful sunrises heading back to Barcelona. There was no problem with noise from the deck above.
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#4
2,363 Posts
Joined Nov 2007
No bad Mini-suites.

There are two "good" ones. The furthest aft MX cabins have an extra big balcony with room for a lounger.
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#5
Helsinki, Finland
8,947 Posts
Joined Dec 2008
Originally posted by JohnIreland
No bad Mini-suites.
In my opinion that statement would be true if there were no complaints about any minisuites based on their location/noise level, but that is not the case.

Especially people that have had minisuites under galleys have complained about the noise generated by the prep work and cleaning at wee hours, personally I didn't like waking up under the pool deck (Jewel 11534) in the middle of the night when they dragged loungers etc while cleaning (steel drum band's music could also be heard clearly to the cabin but even if there was a party on the pool deck at least that ended around 10pm or 11pm).

Of course how much the noise disturbs is relative and personal, but I definitely wouldn't go as far as saying that there are absolutely no bad locations for minisuites on Jewel class ships.

Majority of minisuites are great with nothing to complain about but there are some that I'd call "bad" or at least "potentially bad" ones.
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Email: demonyte . cc3 ( a ) mailnull . com

Coming up:
None.

Past cruises:
Disney Magic (11A) - 5 nights Bahamian cruise - February 2017
Norwegian Getaway (M6) - 7 nights Western Caribbean - January 2016 (Last one with NCL in the foreseeable future, thanks to Mr Del Rio)
Celebrity Summit (06) - 7 nights Southern Caribbean (B2B) - November 2015
Celebrity Summit (06) - 7 nights Southern Caribbean (B2B) - October 2015
Norwegian Jade (SC) - 11 nights Western Mediterranean - March 2015
Celebrity Reflection (1A) - 7 nights Eastern Caribbean - January 2015
Norwegian Jade (MB) - 7 nights Eastern Med: Adriatic, Greece & Turkey - May 2014
Norwegian Dawn (S1) - 12 nights Caribbean Escape (Tampa-Boston repo) - April 2014
Norwegian Getaway (H9) - 7 nights Eastern Caribbean - April 2014
Norwegian Jade (SE) - 8 nights Greek Isles and Turkey - July 2013
Norwegian Pearl (OK) - 7 nights Western Caribbean - February 2013
Norwegian Epic (BE) - 7 nights Eastern Caribbean - February 2013
Norwegian Star (SJ) - 12 nights Caribbean Escape (Tampa-NYC repo) - April 2012
Norwegian Pearl (MA) - 7 nights Western Caribbean (B2B) - February 2011
Norwegian Pearl (MA) - 7 nights Eastern Caribbean (B2B) - January 2011
Norwegian Jewel (MA) - 5 nights Eastern Caribbean (B2B) - March 2009
Norwegian Jewel (MA) - 9 nights Western Caribbean (B2B) - March 2009
Norwegian Jade (SE) - 9 nights Canary Islands - January 2009
#7
Northeast PA
23 Posts
Joined Feb 2015
Thanks for the info everyone. I am thinking I am going to roll the dice and wait to see where they put us. Maybe I will get that elusive upsell call. If not, I am pretty confident we will be happy. From the sounds of things, the only two cabins listed as MX have a bit larger of a balcony. Doesn't sound like I can lose. Noise is nothing a pair of ear plugs can't fix. Again, I appreciate you all taking the time to reply.
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#8
Westchester, NY
164 Posts
Joined Mar 2013
I was on the Gem under the pool deck and did hear the dragging of chairs very early in the morning but I'm a very light sleeper. I would not book that exact location again.
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#9
Northeast PA
23 Posts
Joined Feb 2015
After much consideration, I called NCL this evening and I ended up "downgrading" to an aft balcony. It was originally my intention to upgrade to a mid ship mini suite after I saw the price drop, but ended up being sold on the aft stateroom. It actually cost $100 more for this stateroom than the MX mini suite guarantee ($60 more than the mid ship mini). I am not sure If I made the right decision, but it is done.

The room is #10668. From what I can tell, I traded space for a better view. It is only my wife and I, so I think we will be comfortable in a balcony room. Anyone with experience in both of these types of cabins? In your opinion, was this a good trade?
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#10
NH
1,866 Posts
Joined Mar 2002
Yes, I have been in both. Had that exact cabin on the Jewel and loved it. You did good
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Chris in NH
HAL Veendam 6/18 Bermuda; MSC Seaside 3/18; Royal Princess Southern Caribbean 11/17; Celebrity Summit Kidney Stone Failure 7/17; Grand Princess to Hawaii!!! 3/17; HAL Zuiderdam Panama Canal 3/2016; NCL Getaway 10/15; HAL Veendam 6/15; Celebrity Silhouette 2/15; NCL Breakaway 2/14; NCL Gem 11/13; HAL Maasdam 8/13; NCL Jewel 12/12; Carnival Glory (Canada) 7/12; NCL Dawn GARDEN VILLA 6/12; NCL Jewel 3/12; NCL Star 11/11; NCL Dawn 3/11; NCL JEWEL GARDEN VILLA 11/10; NCL EPIC 9/10; NCL Jewel (my 7N cruise to Nowhere) 7/10; NCL Spirit (New Orleans to Boston) 4/10; Carnival Pride 3/10; Carnival Destiny 2/10 (B2B); NCL Jewel (TransAtlantic) 9/09; Carnival Victory (Amazing Southern) 8/09; NCL Sky (Bahamas) 3/09; Carnival Legend (Western) 10/08; Carnival Victory (Solo Canada) 7/08; NCL Jewel (Courtyard Villa!) 1/08; Norwegian Majesty (Bermuda) 7/07; Carnival Fantasy (Half Moon Cay) 4/06; Radiance of the Seas (Eastern) 11/04; Carnival Glory (Western) 8/04; Sovereign of the Seas (Coco Cay) 2/04; Radiance of the Seas (Alaska) 8/03; Disney Wonder (Castaway Cay x 2!) 2/03; Disney Magic (Eastern) 8/02; Disney Wonder (Won this one!) 4/02; Disney Magic (Eastern) 7/01; Carnival Ecstasy (Bahamas) 5/99; Carnival Sensation (Western) 12/96; Premier (BRB) Majestic (Bahamas) 12/95; Premier (BRB)Atlantic (Bahamas) 4/94; Premier (BRB) Majestic (Key West) 11/93; Premier (BRB) Majestic (Abacos) 12/90 and in a class by herself.. Maine Windjammer Sylvina Beal 8/84
#11
East Tennessee
3,563 Posts
Joined Sep 2004
I think you did great. You may have traded off a little space in the cabin, but gained a large balcony with a great view. Deck 10 has the largest aft balconies. Enjoy your cruise!


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#12
Kinnelon, New Jersey
2,159 Posts
Joined Aug 2007
We were in cabin 11592 on the Gem and its right below the teen lounge. There is no supervision and the kids are jumping, running etc. until very late at night. It suppose to close at 1PM but we heard them past 2PM some night. Our neighbors on both sides had the same problem. Tough to sleep.
#13
Northeast PA
23 Posts
Joined Feb 2015
Well after all of the back and forth.. and changing our reservation four times... (God Bless our CC Robert Neyor.. He is a saint for putting up with us )We have booked the penthouse. We are so excited! Thank you all again for your responses. Unless we get a call with a crazy deal for a Haven suite.. This is where we will cruise for the first time in 10 years.
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#14
NH
1,866 Posts
Joined Mar 2002
You will really enjoy the extra perks you get for being in a suite. Make sure they are aware of it when you check in as the priority treatment starts there


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Chris in NH
HAL Veendam 6/18 Bermuda; MSC Seaside 3/18; Royal Princess Southern Caribbean 11/17; Celebrity Summit Kidney Stone Failure 7/17; Grand Princess to Hawaii!!! 3/17; HAL Zuiderdam Panama Canal 3/2016; NCL Getaway 10/15; HAL Veendam 6/15; Celebrity Silhouette 2/15; NCL Breakaway 2/14; NCL Gem 11/13; HAL Maasdam 8/13; NCL Jewel 12/12; Carnival Glory (Canada) 7/12; NCL Dawn GARDEN VILLA 6/12; NCL Jewel 3/12; NCL Star 11/11; NCL Dawn 3/11; NCL JEWEL GARDEN VILLA 11/10; NCL EPIC 9/10; NCL Jewel (my 7N cruise to Nowhere) 7/10; NCL Spirit (New Orleans to Boston) 4/10; Carnival Pride 3/10; Carnival Destiny 2/10 (B2B); NCL Jewel (TransAtlantic) 9/09; Carnival Victory (Amazing Southern) 8/09; NCL Sky (Bahamas) 3/09; Carnival Legend (Western) 10/08; Carnival Victory (Solo Canada) 7/08; NCL Jewel (Courtyard Villa!) 1/08; Norwegian Majesty (Bermuda) 7/07; Carnival Fantasy (Half Moon Cay) 4/06; Radiance of the Seas (Eastern) 11/04; Carnival Glory (Western) 8/04; Sovereign of the Seas (Coco Cay) 2/04; Radiance of the Seas (Alaska) 8/03; Disney Wonder (Castaway Cay x 2!) 2/03; Disney Magic (Eastern) 8/02; Disney Wonder (Won this one!) 4/02; Disney Magic (Eastern) 7/01; Carnival Ecstasy (Bahamas) 5/99; Carnival Sensation (Western) 12/96; Premier (BRB) Majestic (Bahamas) 12/95; Premier (BRB)Atlantic (Bahamas) 4/94; Premier (BRB) Majestic (Key West) 11/93; Premier (BRB) Majestic (Abacos) 12/90 and in a class by herself.. Maine Windjammer Sylvina Beal 8/84
#15
3 Posts
Joined Dec 2017
Antsnanny.... THANK YOU for this post!!! I have been scouring these boards to see if anyone had the same horrible experience that my wife and I had on our honeymoon this past November (2017).

I realize this is 2 1/2 years later, but we had a terrible time with non-stop noise from above our cabin (11590) from the teen club Entourage. This was everyday for 11 days! We were miserable the whole trip. It didn’t matter what time of day and went on until 1 AM every morning.

The worst part..... while complaining every single day about this, I asked the manager on duty how many times they’d received complaints from guests in this cabin or near it, in the past. They lied straight to my face and said honestly sir, you’re the first. I realize also that this is just one other complaint but I would venture to guess that out of hundreds of thousands of passengers, a very small few would take the time to bother posting about it. Heck, it’s taken me over a month of attempting to contact NCL about the 3 separate complaints we filed and frustration to even think, hey, why don’t I start combing the Internet to see if I can find anyone with a similar issue or complaint.

I only wish I could find more posts like yours to back me up when I finally hear back from NCL (promised 15 business day response which never happened, then sat on hold today for 35 minutes, only to hear that it was “still under review” and I’d hopefully receive a response by the end of this week. I then said I didn’t want a response.... I wanted to speak to a person who I can discuss the situation with and come to a resolution, not receive a closed ended response that I can do nothing about.


q
Originally posted by antsnanny
We were in cabin 11592 on the Gem and its right below the teen lounge. There is no supervision and the kids are jumping, running etc. until very late at night. It suppose to close at 1PM but we heard them past 2PM some night. Our neighbors on both sides had the same problem. Tough to sleep.
#16
253 Posts
Joined Oct 2014
following! Cruising Gem in March 2018, not too worried about noise but if by chance I got one of the cabins below the Entourage, I'd bring earplugs...lol
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2009 RCI Explorer of the Seas
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#17
69 Posts
Joined Jun 2010
Originally posted by Demonyte
No, there are no balconies or minisuites with obstructed views. However there are several minisuites on Jewel class ships that I wouldn't book because of possible noise from above - for me those areas are especially below the sun deck area and buffet/Italian restaurant galleys.

We've stayed below the buffet dining area and Italian restaurant dining area and both were fine, also cabins under library, spa and game rooms are said to be quiet, when again cabin under the gym can be noisy.
Spot on - well said. I'll only add that I've found every Deck 11 cabin to be noisy. If not under the Garden Cafe, then you have to deal with the deck chairs being stacked, the deck power washed, and the chairs returned early in the morning.I booked a regular balcony on a lower deck to avoid the noise.
#18
417 Posts
Joined May 2013
Something to learn early on in your cruise career is what’s above and next to your cabin. There are several bad minisuite cabins on Jewel class ships.


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#19
543 Posts
Joined Mar 2016
Beware of the bathtubs in the mini-suites. If you short, or old, or have a balance problem you won't like getting in or out. The tub is very high and there's nothing to hold on to.

I'd never book MS again on the Gem.