problem with disney website?

I have been trying for two days to update some information in my Disney Cruise reservation. I either get an error message saying Disney is working on it or I get a completely blank page when I click on My Reservations. Not only that, the 3 phone numbers I have to call Disney are all busy all the time. Does anyone else have this problem? Does anyone know what is going on? Any suggestions? Thanks.

I have been trying for two days to update some information in my Disney Cruise reservation. I either get an error message saying Disney is working on it or I get a completely blank page when I click on My Reservations. Not only that, the 3 phone numbers I have to call Disney are all busy all the time. Does anyone else have this problem? Does anyone know what is going on? Any suggestions? Thanks.

Summer itineraries have opened for pre-sale for Castaway Club members, so the phone lines are overloaded. The website could be having problems due to the same problem. If its not an urgent issue, I'd wait until Monday, then give them a call. If you're a Castaway Club member, I believe there might be a separate number you can call that may get you through quicker.

I have been trying for two days to update some information in my Disney Cruise reservation. I either get an error message saying Disney is working on it or I get a completely blank page when I click on My Reservations. Not only that, the 3 phone numbers I have to call Disney are all busy all the time. Does anyone else have this problem? Does anyone know what is going on? Any suggestions? Thanks.

The phone lines are busy because of the new itineraries.

I had the same error message all last weekend, I finally called DCL and they had someone get on the phone and show me how to clear cookies and it worked fine after that.

You can also try using a different browser. I switched browsers when I was having a problem and it worked like a charm.