Some Thoughts For First Time Crystal Cruisers

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#41
9,788 Posts
Joined Feb 2004
Originally posted by KLewster
Thanks, Nancy. Crystal told me email address are assigned as [firstname lastname lastdigitofcruise#]. For Johnny Cruiser on 7312 it would be [email protected]. Don't know what they do if two people have the same name.
You're welcome.

Yes, that is how they have always been assigned in the past. I believe whoever you spoke with at crystal could be incorrect as I don't believe crystal is currently providing a crystal email address anymore. Sometimes the crystal folks on land don't always have the most current info. This would not be the first time.

Hey, I could be wrong but there is no crystal email address on the docs for myself and my husband. The docs were generated in early May. Perhaps someone else who currently has their docs can chime in.

Nancy
#44
Atlanta (area), GA
1,158 Posts
Joined Jul 2006
It appears that Crystal will encourages a 'No Casual' attire after a certain point in time (ie shorts / trunks / bikini's). Would this mean that the pools are closed earlier than on other cruise lines? We have been known to visit pools / hot tubs later in the evening, wondering if this is possible on Crystal.
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Hope all is well-

Dennis & Summer



Crystal Serenity - Western Caribbean - November 2017 (7)

Navigator of the Seas - Transatlantic - April 2017 (14)
Star Princess - 15 Nt. Hawaii - November 2016 (15)
Independence of the Seas - Transatlantic - May 2016 (13)
Freedom of the Seas - Valentines Day Cruise - February 2016 (7)
Celebrity Equinox - Southern Caribbean - November 2015 (10)
Celebrity Eclipse - Southern Caribbean - November 2014 (14)
Liberty of the Seas - Transatlantic - October 2013 (13)
Liberty of the Seas - Transatlantic - April 2013 (12)

Allure of the Seas - Valentines Day Cruise - February 2013 (3)
Caribbean Princess - Southern Caribbean - November 2012 (7)
Liberty of the Seas - Transatlantic - October 2012 (14)
Celebrity Solstice- Eastern Caribbean - April 2012 (7)
Liberty of the Seas - Western Caribbean - January 2012 (4)
Monarch of the Seas - Bahamas - December 2011 (3)
Carnival Dream - Western Caribbean - March 2011 (7)
Radiance of the Seas - Western Caribbean - December 2010 (4)
Crown Princess - Western Caribbean - April 2010 (7)
Grand Princess - 4 Continents / Trans Atlantic - November 2009 (21)
Island Princess - Panama Canal - February 2009 (10)
Emerald Princess - Eastern Caribbean - February 2008 (10)
Disney Magic - Western Caribbean - September 2007 (7)
Coral Princess - Panama Canal (Partial) - April 2007 (10)
Diamond Princess - Alaska - August 2006 (10)
Carnival Fantasy - Bahamas - January 2006 (3)
Disney Magic - Eastern Caribbean - October 2005 (7)
Disney Magic - Eastern Caribbean - October 2004 (7)
Majesty of the Seas - Bahamas - January 2004 (3)
#45
88,543 Posts
Joined Jul 2000
Originally posted by CINGULARONE
It appears that Crystal will encourages a 'No Casual' attire after a certain point in time (ie shorts / trunks / bikini's). Would this mean that the pools are closed earlier than on other cruise lines? We have been known to visit pools / hot tubs later in the evening, wondering if this is possible on Crystal.
In the evening they do have an attire that is recommended but that is for people who are using the public areas inside the ship (excluding areas such as the fitness center).

You can use the pool, or other outside facilities and be in casual attire and just go directly from those areas to your guest deck and room to change.

Keith
#46
Atlanta (area), GA
1,158 Posts
Joined Jul 2006
Thanks Keith, I knew you would have the answer. I do admit, on the other lines, we would eat dinner and immediately go back to to the cabin to change into casual clothes. We have both figured that for an exceptional time we can bypass being overly comfortable and act more like grown ups.


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Hope all is well-

Dennis & Summer



Crystal Serenity - Western Caribbean - November 2017 (7)

Navigator of the Seas - Transatlantic - April 2017 (14)
Star Princess - 15 Nt. Hawaii - November 2016 (15)
Independence of the Seas - Transatlantic - May 2016 (13)
Freedom of the Seas - Valentines Day Cruise - February 2016 (7)
Celebrity Equinox - Southern Caribbean - November 2015 (10)
Celebrity Eclipse - Southern Caribbean - November 2014 (14)
Liberty of the Seas - Transatlantic - October 2013 (13)
Liberty of the Seas - Transatlantic - April 2013 (12)

Allure of the Seas - Valentines Day Cruise - February 2013 (3)
Caribbean Princess - Southern Caribbean - November 2012 (7)
Liberty of the Seas - Transatlantic - October 2012 (14)
Celebrity Solstice- Eastern Caribbean - April 2012 (7)
Liberty of the Seas - Western Caribbean - January 2012 (4)
Monarch of the Seas - Bahamas - December 2011 (3)
Carnival Dream - Western Caribbean - March 2011 (7)
Radiance of the Seas - Western Caribbean - December 2010 (4)
Crown Princess - Western Caribbean - April 2010 (7)
Grand Princess - 4 Continents / Trans Atlantic - November 2009 (21)
Island Princess - Panama Canal - February 2009 (10)
Emerald Princess - Eastern Caribbean - February 2008 (10)
Disney Magic - Western Caribbean - September 2007 (7)
Coral Princess - Panama Canal (Partial) - April 2007 (10)
Diamond Princess - Alaska - August 2006 (10)
Carnival Fantasy - Bahamas - January 2006 (3)
Disney Magic - Eastern Caribbean - October 2005 (7)
Disney Magic - Eastern Caribbean - October 2004 (7)
Majesty of the Seas - Bahamas - January 2004 (3)
#47
England
1,937 Posts
Joined Jul 2008
Thanks for the redirect Keith1010...

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#48
KY
33 Posts
Joined Feb 2010
Hi, We are contemplating a cruise next summer to Alaska with our three kids and their significant others. All of the kiddos are in their 20's and they range from 23-29. We traveled to Alaska in 2007 and are looking forward to all the stops once again. This would be our first time aboard a Crystal cruise line and my question is are there any after dinner things for that age group to enjoy? Again, we just are not familiar with this cruise line and other than the one time on Celebrity and about 10 times on Royal Caribbean this would be a new ship format for us. Your thoughts?
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#49
88,543 Posts
Joined Jul 2000
Originally posted by Glassishalffull
Hi, We are contemplating a cruise next summer to Alaska with our three kids and their significant others. All of the kiddos are in their 20's and they range from 23-29. We traveled to Alaska in 2007 and are looking forward to all the stops once again. This would be our first time aboard a Crystal cruise line and my question is are there any after dinner things for that age group to enjoy? Again, we just are not familiar with this cruise line and other than the one time on Celebrity and about 10 times on Royal Caribbean this would be a new ship format for us. Your thoughts?
Our children and their spouses ages are now 30 to 35 but we have had them all on Crystal cruise when they were in their 20's including Alaska.


Each night there will be various forms of entertainment. There will be a production show, or some other act such as comedian, vocalists, dancers, etc. In addition on some nights there will also be an additional show of some sort such as the band performing with other entertainers. Other options include the lounges where there is live entertainment as well as one venue with dancing. Each night there is also two showings of the same movie which would be one that is often in the movie theater the prior year and there is also the Casino. So a good deal of options. There will likely be others of their age group(s) on board for an Alaska sailing so a good opportunity for them to be with other people they meet.


Keith
#50
Florida
4,102 Posts
Joined Jun 2008
The place they might like the best is the disco. Its name escapes me. It often is sparsely attended, but your six would do a nice job of helping populate the place.
#51
Atlanta (area), GA
1,158 Posts
Joined Jul 2006
Spa and dining reservations have been made. The OBC will be put to good use.


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Hope all is well-

Dennis & Summer



Crystal Serenity - Western Caribbean - November 2017 (7)

Navigator of the Seas - Transatlantic - April 2017 (14)
Star Princess - 15 Nt. Hawaii - November 2016 (15)
Independence of the Seas - Transatlantic - May 2016 (13)
Freedom of the Seas - Valentines Day Cruise - February 2016 (7)
Celebrity Equinox - Southern Caribbean - November 2015 (10)
Celebrity Eclipse - Southern Caribbean - November 2014 (14)
Liberty of the Seas - Transatlantic - October 2013 (13)
Liberty of the Seas - Transatlantic - April 2013 (12)

Allure of the Seas - Valentines Day Cruise - February 2013 (3)
Caribbean Princess - Southern Caribbean - November 2012 (7)
Liberty of the Seas - Transatlantic - October 2012 (14)
Celebrity Solstice- Eastern Caribbean - April 2012 (7)
Liberty of the Seas - Western Caribbean - January 2012 (4)
Monarch of the Seas - Bahamas - December 2011 (3)
Carnival Dream - Western Caribbean - March 2011 (7)
Radiance of the Seas - Western Caribbean - December 2010 (4)
Crown Princess - Western Caribbean - April 2010 (7)
Grand Princess - 4 Continents / Trans Atlantic - November 2009 (21)
Island Princess - Panama Canal - February 2009 (10)
Emerald Princess - Eastern Caribbean - February 2008 (10)
Disney Magic - Western Caribbean - September 2007 (7)
Coral Princess - Panama Canal (Partial) - April 2007 (10)
Diamond Princess - Alaska - August 2006 (10)
Carnival Fantasy - Bahamas - January 2006 (3)
Disney Magic - Eastern Caribbean - October 2005 (7)
Disney Magic - Eastern Caribbean - October 2004 (7)
Majesty of the Seas - Bahamas - January 2004 (3)
#52
Cherry hill new jersey
1,698 Posts
Joined May 2000
-As you get closer to the cruise if you look for the section above the calendar marked “events” it will show you the times of the evening shows which may help you with your planning.


Keith ...is this still true ..I'm about 40 days out ... and I see no where to find EVENTS ... thanks in advance for your kind help --eileen
#53
Sydney, Australia
4,773 Posts
Joined Dec 2012
Originally posted by riandei
-As you get closer to the cruise if you look for the section above the calendar marked “events” it will show you the times of the evening shows which may help you with your planning.


Keith ...is this still true ..I'm about 40 days out ... and I see no where to find EVENTS ... thanks in advance for your kind help --eileen
Not sure what cruise you are on but here's a random one to show you what is meant - look at the Entertainment & Programs tab (and try some of the others for good measure)

http://www.crystalcruises.com/voyage...nment_programs

The speed with which they are updating this sort of information has decreased (markedly) in recent times - sadly there is a lot of info we're left waiting for on the Crystal website these days
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04/14/2017 Crystal Symphony - Tokyo to San Diego - 17 days
12/21/2016 Crystal Symphony - Auckland to Melbourne - 15 days
01/24/2016 Crystal Serenity - San Francisco to Sydney - 22 days

11/13/2014 Crystal Symphony - Auckland to Sydney - 11 days
10/28/2014 Crystal Symphony - San Diego to Auckland - 15 days
02/16/2014 Crystal Symphony - Sydney to Bali - 12 days
01/05/2013 Crystal Symphony - Melbourne to Hobart - 6 days
#54
88,543 Posts
Joined Jul 2000
Originally posted by riandei
-As you get closer to the cruise if you look for the section above the calendar marked “events” it will show you the times of the evening shows which may help you with your planning.


Keith ...is this still true ..I'm about 40 days out ... and I see no where to find EVENTS ... thanks in advance for your kind help --eileen
Eileen, you are correct.

Crystal has/is making changes to PCPC and to some other areas. This is one of them where they no longer list times on the calendar in PCPC. My plan is to wait for Crystal to implement some additional changes and once that is done I will update my writeup and post it.

Then I will need to do it again after Crystal implements dry dock on Symphony and then again when they do Serenity.

Keith
#55
Cherry hill new jersey
1,698 Posts
Joined May 2000
Originally posted by Keith1010
Eileen, you are correct.

Crystal has/is making changes to PCPC and to some other areas. This is one of them where they no longer list times on the calendar in PCPC. My plan is to wait for Crystal to implement some additional changes and once that is done I will update my writeup and post it.

Then I will need to do it again after Crystal implements dry dock on Symphony and then again when they do Serenity.

Keith
thanks Keith
#56
Cherry hill new jersey
1,698 Posts
Joined May 2000
Originally posted by Bodogbodog
Not sure what cruise you are on but here's a random one to show you what is meant - look at the Entertainment & Programs tab (and try some of the others for good measure)

http://www.crystalcruises.com/voyage...nment_programs

The speed with which they are updating this sort of information has decreased (markedly) in recent times - sadly there is a lot of info we're left waiting for on the Crystal website these days
thank you Bodog
#57
88,543 Posts
Joined Jul 2000
NOTE: Since Cruise Critic implemented the redesign of their web site certain documents when posted on Cruise Critic will wrap some of the words. Until this is correct some words in this document will be wrapped together into one word.

Also, some changes will take place on Symphony following its dry-dock this Fall and on Serenity following its dry-dock later next year. This includes open dining which will replace both traditional dining and dining by reservation. The Crystal Dining Room is being renamed Waterside, a new dining venue is being implemented offering casual dining along with a few other changes. Also internet will be complimentary. I will do my best to update this thread as these changes are implemented.

For those booked on Symphony and Serenity prior to the dry-docks they will still have a choice of requesting traditional (fixed) dining or dining when their booking is initiated. If one is booked after the new dining changes take place they will not have these choices.

One final note. PCPC which is the detailed below and is used to make various reservations and also to provide information to Crystal Cruises about various items including personal information is not fully functional for 2018 and 2019 bookings. Full functionality is targeted for mid-September, 2017.

This thread has been written with first time Crystal Cruisers in mind. I believe it can also be helpful to those who have not cruised Crystal in sometime as well and hopefully to others who may have cruised Crystal a few times or less.

While the information is mainly related to the Ocean Vessels, I have incorporated some information on the River Cruises and Yacht.

The information is primarily focused on cruise preparation, the first day of embarkation with a few additional thoughts as well.

In addition to this informationI would like to highlight the following.

Cruise Critic CrystalCruises Threads
===========================

MEET AND MINGLE PARTIES

After you have booked yourcruise you can go over to the Meet and Mingle Board to register to attend a party. If 10 or more people sign hope Crystal Cruises will host a complimentary cocktail party for that voyage which will provide a nice opportunity for you to meet your fellow Cruise Critic Cruisers. A few days before the party, you will receive an invitation noting the date/time/location of the party.

Here is the link to signup for the Meet and Mingle (M&M) Parties:

http://boards.cruisecritic.com/showthread.php?t=995584

After you have signed up for a party if you need to make a revision/deletion you can update your reservation by using this link.

http://www.cruisecritic.com/rollcall/partylist.cfm


FUTURE BOOKINGS

After you have booked your cruise you can go over to the Future Booking Thread, which shows all of those from Cruise Critic who are booked on a particular voyage. You can post on this thread asking that you be added to the cruise you have booked. It also will provide a nice opportunity for you to see who will be on the cruise with you from cruise critic:

http://boards.cruisecritic.com/showt...935081&page=42

ROLL CALL THREAD

Be sure to see if a rollcall has been established for your cruise. There is a roll call thread that lists all of the roll calls. This link will take you to the first page of the thread and from there click on the last page to see the most current rollcalls.

http://boards.cruisecritic.com/showthread.php?t=1236633

Pre-Cruise Items
============

-Visit the Crystal CruisesWeb Site at www.crystalcruises.com as it provides lots of useful information to assist you in preparing for the cruise.

-Obtain a copy of Crystal Cruise Hard Copy Brochures as they do provide a wealth of information. This link will take you to the brochure section on the Crystal Cruises Web Site.


http://www.crystalcruises.com/order-a-brochure

I would recommend ordering the Worldwide Atlas. It provides a wealth of information.

-For the best availability of cabins, book early. Booking early also has other advantages including getting your request in for either early or late dining or dining by reservation.

-Utilize the shipboard diagram found in the Hard Copy Brochures or on-line to determine category of stateroom desired and to develop a prioritized list of stateroom numbers.

-At the time of your booking be sure to request your evening dining seating preference (main or latedining and table size). If you prefer dining by reservation do not request a traditional dining time. NOTE: You cannot make your dining by reservation choices until you have made your final payment. Please note that all of this is based on availability so it is best to book early and to request your dining preference at the time of your booking.

-Dining time for main dining will begin either at 6:00 PM or 6:15 PM depending on the voyage. Late dining begins at 8:30 PM.

-Tables available in the main dining room are typically configured for 2, 4, 6, and 8 guests and sometimes there are a few slightly larger tables. If you have any other special dining requirements have your Travel Agent note them on your booking reservation at the time of booking. For example, if you have allergies to certain foods, have that noted on the reservation or for foods such as low sodium foods or for kosher foods indicate that as well. If you are traveling solo and prefer to dine with others traveling solo even though the RestaurantMaitre d’ normally takes that into consideration, be sure to have that noted on your reservation. The same goes for any other preferences for table mates Your Travel Agent can also send a note to the on board guest services group at email address [email protected] about any other special needs.


ONE FNAL NOTE: Open dining will be rolled out on Crystal Symphony following it's dry dock later in the fall of 2017 and on Crystal Serenity following its dry dock later in October of 2018.

-If you have any special dietary needs such as kosher, gluten free or low sodium items, be sure that your TA notes this information on your reservation at the time of your booking. Also either write to on board guest services or have your TA do this and dot his a minimum of 90 or more before your cruise. They will then send you or your TA a form to fill out. E Mail for on board guest services is: [email protected]

-Before booking air, compare prices that you can obtain by making your own independent airline arrangements vs. those offered by Crystal. To obtain specific flights through the cruise line, ask for Air Deviation. There is an additional free for custom air. Be aware that if you want to purchase economy seats and upgrade them to business or first class that usually cannot be done when you purchase tickets through the cruise line. Keep in mind that the Crystal air program includes transfers, which can save considerable money in certain areas of the world. Iwant to highlight that if you want to get the specific flights to your liking select custom air

-For long flights such as oversea flights, flights within the Continental USA involving long flightsdurations, consider flying in a day or more before. With most flights running at full capacity, this will help to ensure that should your flight be canceled or significantly delayed that you will not miss the cruise ship and that you will start the cruise with little to no jet lag. Personally no matter where the cruise begins, we always fly one or more days in advance. As they say, if something can go wrong, it will go wrong. Also, if you have to change planes look very closely at the connection times. Even those connections that are considered legal connections leave very little room for error and if yourflight is delayed and/or you have a long way to get to the next flight you caneasily miss your plane.

-Likewise, when you make flights to return home if you are departing the day that the ship arrives inport give yourself plenty of time to get to the airport. Be sure to factor inany delays that could occur including the ship arriving to port late, delays inclearing the ship for disembarkation, delays in claiming your luggage, the length of time to get from the pier over to the airport and the times required to check in for flights. My view is there is no sense in spending half the cruise worrying whether or not you will make your flight so think verycarefully about the flight times.

-Look carefully at the cruise pre-hotel and post-hotel program. Remember, that while the hotel stay through the program is likely to be more costly than if you booked the stay on your own, the hotel program also includes transfers between the airport and the hotel and then on embarkation day from the hotel to the ship. In some cities around the world transportation can be quite costly. We have used the hotel program several times.

- Be sure to determine whether or not you need travel/health insurance and what your needs are. If you want insurance to cover say the impact of a catastrophic event (sometimes called an act of god) be sure you read the policy carefully so you know what isand what is not covered so there are no surprises.

-At the time of your booking, determine if your cruise requires any visas that have to be arranged prior to your cruise and if any vaccinations are required. This information canbe obtained from Crystal. The availability of this information may vary depending on how far in advance you book the cruise. Crystal does an outstanding job letting its guests know whether or not visas are required andif any vaccinations are required. Usually by around August the information is available for the following calendar year. Crystal Cruises will also let you know if a Yellow Fever Vaccination is required for your cruise.

PCPC - Priority Check-in& Planning Center

-Sign in to the PriorityCheck-in & Planning Center (PCPC), by clicking on the following link.

https://checkin.crystalcruises.com

You will need to enter your first and last names and your booking number, which your travelagent/specialist should provide to you. You will complete four sections related to immigration such as passport information for each traveler, credit card, onboard profile and a transportation section.

Make sure your credit card doesn't expire during or before the cruise ends. The check in system will NOTl et you put in a Credit Card that expires before the cruise. If you use a debit card to make your initial entries because your CC expires before the cruise, make sure you go back and put in your new Credit Card information.

-PCPC will also provide you with other information about your cruise including a calendar that shows the itinerary, along with other information such as whether you are docked or anchored in port, and what the dress attire is for each evening. Be sure to print out a copy of this calendar and bring it with you for check infor your cruise on embarkation day.

-As you get closer to the cruise if you look for the section above the calendar marked “events” it will show you the times of the evening shows which may help you with your planning. Please note that the actual times for the shows might be different on your voyage and once on board they will be duly noted in the daily ReflectionsProgram

-After you make your finalpayment you can use the system to pre book one specialty restaurant reservationper specialty restaurant, a reservation at the Vintage Room, reservations foropen dining by reservation if you did not selected classic (fixed) dining, spaand salon reservations, signups for classes including those taught at thecomputer university and the ability to arrange for transfers from the airportto the ship if you are flying in the day of embarkation and not using theCrystal Cruises airline program or for the day of disembarkation if you are flying home that day and not using the Crystal Cruises air program. From PCPC you can also go to other web sites such as one to ship luggage from your home to the ship and/or from the ship to your home. You can also request another service, which provided for a fee additional assistance at the airport. Please remember that reservations are based on availability.

-Approximately six months before your cruise starts you can make shore excursion reservations in PCPC even if you have not yet made your final payment.

-If this is your first Crystal Cruise I do recommend making one reservation at each SpecialtyRestaurant (Silk Road which serves Japanese Cuisine and Prego which serves Italian Cuisine). If you are sailing Crystal Serenity you can make one dinner reservation via PCPC for Tastes, which is a casual dining alternative.

There is also an iMovieClass being offered on each voyage and you can sign up for that by using PCPC.If you do sign up for the class be sure to purchase and load the iMovie Appt hat is listed on the PCPC at the signup screen for this program.

Crystal provides various newspapers on line, and the ability to watch on demand lectures and movies onvarious devices such as the iPhone, Android and the iPad. Be sure to make surey you have downloaded the Press Reader App to read newspapers and the daily program Reflections, the movies on demand swank player app to watch movies on your iPad, and the iMovie by Apple app to make iMovies should you sign up for the class while still at home. This link takes you to the Crystal Cruises App center where you can download the apps you require.

http://www.crystalcruises.com/app-center

-After making your final payment if you didn’t choose classic (fixed) evening dining then you will use this system for the dining by reservation for the Crystal (main)Dining Room. For each evening you specify the time you would like to dine along with the table size and the reservation system will confirm this for you in real-time as you make each reservation. Please note that if you book a table that is larger than the size of your party (for example if you are two people and book a table for six) then you are responsible for inviting that number of people to join you as the Maître d’ does not seat others with you. Do not wait to board the ship to first make reservations. The times and overall availability are capacity controlled so it’s best to make all of the reservations at the time or shortly after you make final payment.

-Approximately two weeks before the start of your voyage you will receive an e-mail from Crystal Cruises which will list all of the reservations you have made and will advise that no new reservations or revised reservations can be made within seven days of your sailing.

-About six months before the cruise begins, under your voyage, the Crystal Web Site will list all of the shore excursions and provide the opportunity for you to sign up for these excursions. Most shore excursions can be canceled with no penalty. On the night that you embark the ship, your shore excursion tickets will be delivered to your stateroom, and each ticket will note the last day in which the tickets can be canceled to avoid penalties. Ordering the tickets ahead of time, saves you time early in the cruise and also helps to ensure that you get the excursions that you want as some of the more popular excursions with limited availability can be sold out prior to the commencement of the cruise.

-Be sure that your passport will not expire less than six months after your cruise ends. If itd oes expire be sure to get a new passport. Also, check to see if you have sufficient available visa pages in the back. You can have pages added to your existing passport for a charge. The key is to do this sooner rather than later to ensure that your passport is back in plenty of time.

Notify all of your credit card and atm card banks of the dates of your vacation and your itinerary so they do not think transactions from your vacation are fraud related. Make a list of your card numbers and phone numbers in case you need to reach the cardcompany should your cards become lost or should your card not be returned froman ATM machine.

Attire
====

Often, there are questions about the evening attire. The following information about attire comes directlyfrom the Crystal Cruises Web Site.

The web site also notes the appropriate daytime attire for the Crystal Dining Room.


Crystal Casual

For women, Crystal Casual includes a dress, or a blouse or sweater and skirt or dressy slacks. Men’sCrystal Casual attire includes a sports jacket (optional), dress shirt,buttoned down shirt, open collar or collared polo shirt and dress plants. (Notie required.)

Black Tie Optional

For men, this includes adark suit with tie or tuxedo. For women, this includes a formal cocktail dress,evening gown, or dressy evening separates. On Black Tie Optional evenings,Crystal requests at least a Jacket to be worn by men and dress, skirts or dressy slacks and blouse or sweater be worn by women.


My experience is that the number of people in traditional formal attire such as Tuxedos and Gowns will vary. Sometimes on longer cruises you will see a greater percentage of people in formal attire then on shorter cruises.

Jeans may NOT be worn in any dining venues or lounges, including the Casino on Black Tie Optional evenings.

Guests can expect thefollowing Black Tie Optional Nights:

7 days or less cruises:All Crystal Casual evenings
8 to 10 day cruises: Up to1 Black Tie Optional evening
11 to 13 day cruises: 2Black Tie Optional evenings
World Cruise, HolidayCruises and Crossings may be scheduled differently.

Your booking on PCPC willconfirm the number of Black Tie Optional Evenings for your specific cruise aswill your final cruise documents.

Visitors
=====

Crystal is one of the fewcruise lines, which permit having visitors on board the ship. This link willtake you to the Visitors Authorization Form. Please be sure to fill out theform in its entirety. Visitors are permitted on embarkation day and other daysof the cruise with the exception of the day you disembark the ship. The formnotes the costs to have visitors on board including meals. The visitor requestform is available on line and you can access it via PCPC. Always good to get itapproved sooner rather than later as the number of visitors who can board iscapacity controlled.


Final Documents, and otherPreparations
=========================


-Your final documentsshould arrive approximately 30 to 40 days prior to the start of your cruise. Itincludes the cruise passenger ticket, your luggage tags, and other importantinformation to read through including a book titled before you cruise. Be sureto read that book from cover to cover as it includes a lot of usefulinformation which will address many questions that first time cruisers toCrystal undoubtedly have. NOTE: Your final documents will not be sent outunless you have filled out the information on the on line PCPC system. Finaldocuments also include a shore excursion booklet.

-You may want to type up alist of any special requests for your stewardess, which you can hand to her theday you first meet her. This could be the type of non-alcoholic beverages thatyou prefer be stocked in your refrigerator, or the type of fruit that you likein your fruit bowl or any other special requests that you have. If you arestaying in a PH or above category your butler will take care of yourrefrigerator so you could make a similar list for your butler.

-Think through what items you will take with you on the cruise and think through what you will wear thefirst day of embarkation and take into account what you will wear to dinner thefirst evening should your luggage arrive later than expected.

- You will receive luggage tags, which you will want to fill out. Attach to your luggage right before you go to the pier.

Be sure to print out acopy your PCPC document and place it with your final documents.

Getting Ready For The Cruise
==================

In addition to the evening attire, think through carefully what you will want to wear on the ship on sea days and what you want to wear while in port. Consider the weather that is expected based on the time of year and the itinerary you are sailing.

If you are on an extended cruise we bring wire hangers with us, which take up less room in the closet and allow for more clothes to be hung.

Complimentary laundry facilities are available on most passenger decks. They include washer, dryers and an iron and ironing board and complimentary laundry detergent and fabric softeners are provided.

Pressing and Dry Cleaning Services are also available on the ship for a charge. Complimentary pressing is available for those passengers booked in any of the three penthouse (PH, PS, or CP) categories and complementary dry cleaning and laundry services are also available at no charge for those in the CP Category.


Please note that those guests sailing in a standard stateroom or Penthouse PH category receive one hour of complimentary internet per day/per guest and you get all of the minutes up front on the first day you board.

Free Internet service is available to those in the CP as is 2 hours of free in-suite phone service. Those in the PS received 1 hour of of free phone service.


The following provides information on internet pricing for those wanting to purchase additional minutes of internet beyond what is provided comlimentary.

You can use the plans either on the computers in the Computer University or on your own devices or ona combination of both.


$14.99 per hour
$29.99 per day
$179.94 seven day unlimited

Pay as You Go” access for$0.74/minute
2 hours of access for $55($0.46/minute)
5 hours of access for $127($0.43/minute)
10 hours of access for$220 ($0.37/minute)

Free Crystal (note only Crystal e mail) is available to those in the PH, PS and CP. This involves a special Crystal e-mail address that is assigned to you.

We also bring some magnets with us and they can be hung on some of the walls in the cabin, which we use to hang up reminders and various invitations and the cruise ship summary andpictures of the family.

Be sure to bring your cruise ticket with you. Embarkation is done on board the ship.

We bring extra passport pictures with us and we also bring a copy of each of our passports. We do this just in case we lost our passport either before the start of the cruise or after the cruise before we fly home. This will facilitate getting a new passport.

There are various apps you can put on devices such as iPads and selected smart phones. This link will take you to the list of apps.

http://www.crystalcruises.com/app-center

Embarkation Day
=============

-On most embarkation days,boarding of the ship begins at around 12:00 Noon. However, there are some exceptions to this. Usually they are duly noted in your cruise documents.

-Your final documents include a document that will be scanned when you arrive to the ship for embarkation. The embarkation process is now handled on the ship including the photo of you being taken for your shipboard card.

-If you embark at that hour, your stateroom will likely not be ready until approximately 2:00 PM to3:00 PM.

-Before you board the ship the ships photographers will be taking photos. This is optional and for those who do not want a photo of taken they can just pass on this.

-After you embark, stop by the front desk to get a copy of the Reflections daily program. This program is a keeper and I encourage you to read it thoroughly. While there will be one in your room, often we read the one we pick up the desk during lunch.

The embarkation Reflections program not only provides lots of information about the first day’s activities, but some additional information regarding the overall cruise. Read it cover to cover. You will learn a great deal about the cruise.

There will be a one-page summary that will list each day, whether it is a sea day or a port day, what the attire is for dinner each evening, any meals in the Crystal Dining Room and the type of entertainment for each evening. We keep this page handy throughout the cruise.

-Go enjoy lunch. A nice place for lunch is the Crystal Dining Room where a nice sit-down lunch is available along with complimentary flutes of champagne. While you are waiting for lunch, this might be a good time to read through reflections. You can enter and still be seated in the dining room up until 1:30 PM. A more casual luncheon-dining venue will also be open on the Lido Deck.

-If you want to make reservations at the Specialty Restaurants and/or also see where your dining room table is located for the evening dinner in the main dining room the MaîtreD’s will have hours available in the afternoon when you can meet with them. The hours and the location will be posted in Reflections.

-If you have brought your own computer with you this is also a good day to go by the Computer University where they will configure your computer for use in your stateroom. You can also sign up for an Internet plan whether or not you have your own computer or use the computers located in the Computer University. If you would like to sign up for computer classes, stop by the Computer University to do so and to pick up acopy of the computer class schedule.

-If you have spa and other beauty salon appointments that you need to make, be sure to visit the spa. Also, pick up a schedule of all of the fitness classes that will be offered during the voyage at the Fitness Center.

-While you are waiting for your cabin this is a good day to get learn about the layout of the public a reason the ship. Take a walk to see what is on each deck.

-When your room is ready, go by your room. Some or your entire luggage may already be in the room and those pieces that are not yet there will be delivered throughout the afternoon.Your room should be ready sometime between 2:00 PM and 3:00 PM.

-Stop by the library to checkout books, music CD’s, and DVD’s.

-Your stewardess will come by to see you sometime that afternoon. This is a good time to ask her any questions you have. If you like particular types of non-alcoholic beverages lether know. You can order up to two bottles of wines/spirit for your room. A list of what can be ordered is in the back of a Crystal Stateroom Book that can be found in your room. The same goes for the fruit bowl that she will fill eachday. And, if there is any other requests you have you can let her know. If you have a list that you prepared mentioned earlier then this is a good time togive it to her.

-If you are staying in a PH or above category in addition to the stewardess who is also assisted by a stewardess in training you will also have a butler. The butler will stock your refrigerator with non-alcoholic drinks, will also provide selected complimentary wine, spirit sand beer should you want any.

-This is a good time to unpack and later in the day you will also attend the lifeboat drill. The timewill be noted in the Reflections Program and an announcement will be made aboutthe drill well before the start time. On your door there will be a sign noting where your muster station is. If in doubt, any of the assigned personnel in the hallways and near the stairways will be able to direct you to the appropriate muster station.

On Board Credits (OBC)

All on board credits have to be used as any unused credits cannot be taken as a credit to your credit card when the cruise ends. If you are on for more than one consecutive cruise the credit from the first cruise will continue to rollover to subsequent cruises until you disembark the ship at the final port of call.

There are a variety ofways to use your on board credit. This list reflects examples of many ways youcan use your on board credit. I may have omitted some examples but this listshould give you some good ideas as to how you can use your credits.

Shore Excursions including Private Crystal Excursions
Private Transfers PostCruise Booked On Board or Shared Transfers booked via PCPC or on board.
Post Card Stamps
Connoisseur Wine &Beer List
Crystal Spa & Salon
Personal Training
Other Paid Services in the Fitness Center
Vintage Room
Tips
Crew Fund
Cigars
Private Parties
Flowers
Specialty Restaurant Reservations that exceed the allotment based on the length of the cruise and the number of cruises you completed.
Special Silk RoadConnoisseur Menu
Caviar
Dry Cleaning, Pressing andWashing of Garments
Medical Expenses
On Board Stores includingSundries
Hosting Guests On Board
Private Dance Lessons
On Board Visas if there is a requirement for them and the ship arranges them
Internet beyond theComplimentary 1 hour per day per person that is included
Long Distance TelephoneCalls
Photos
Photo items sold on board
Photo Book

The Cruise
========

-Each time the ship leaves port, if you go outside (on your own verandah, or on any of the outside decks you will hear what has become a tradition for Crystal Cruises and it’s guest and crew which is a recording of Louis Armstrong singing "What a Wonderful World"

-The wait staff in theMain Dining Room will include the Maitre d’ who has several responsibilities including assigning passengers to their respective tables, the Head Waiter who is responsible for an area of the dining room which includes several tables and who you can see if you would like to order any special items, the senior waiter who takes your order and ensures that all of the items you ordered are served to you, and the waiter who assists the senior waiter in serving you your meal. There is also a sommelier that serves mixed drinks and wine and has responsibility for a specific section of tables.

- Gratuities are included with your cruise fare. However, should you wish to you can give gratuities to those from the cruise who you will to thank for the excellent service they have provided. You can either do this by giving them cash of if you would like you can obtain a form at the reception desk so that you can charge the tips to your shipboard account.

-Wine. Complimentary wineis available throughout the day/evening. For those who might want to have something other than the complimentary wine you can order it at the time you dine or you can pre-order it. If you would like you can pre-order wine earlier in the day at the Bistro which is staffed with several of the sommeliers. That way if you are ordering a red wine it can be opened up ahead of time and regardless of whether you order a red or a white wine or both the table will beset accordingly. If you have a bottle of wine in your room that you would like to send to any of the restaurants just let your stewardess know or in the PHand above categories just let your butler know. There is no charge for having wine opened in any of the dining venues.

Each night the CrystalDining Room will offer a couple of different wines. In general, there are about19 wines that are offered during the cruise in the dining room so if the two wines are not to your liking ask about these other wines.

In the Specialtyrestaurants Prego and Silk Road there are a few complimentary wines offered each evening. There are also a few others so ask about those if the ones are offered are not appealing to you. You can also have complimentary sake in SilkRoad.

On Crystal Serenity another dining option is Tastes and they also have an inclusive wine list of several wines.

-Spirits. The inclusive list includes a wide range of spirits and also includes other items such asliquors for after dinner drinks or to enjoy other times of the day.

-Beer. For those who enjoy beer there are some offerings of beer on each voyage.

- Most importantly, start enjoying your cruise knowing that the superb personnel on board the Crystal Ship will take care of your every need. Enjoy the ambience of the ship and thefive-star+ services that awaits you from the outstanding cuisine to the outstanding service.

-Enjoy each and every minute of the cruise knowing that you are in the professional hands of thesuperb Crystal Staff. For those who like to keep busy there is so much to doand to learn. For those who just want to sit back, read a book, enjoy the sea,there are many special places around the ship in which to relax.

-In the unlikely event there is a concern with some item, be sure that it is addressed. If you are not sure who to speak with, just ask the reception desk for assistance.

- At the end of the cruise you will be a member of the Crystal Society. As a Crystal Society member you receive discounts on future cruises and you can achieve additional benefits based on the number of cruises taken. Also, this is the time to consider booking a future cruise, as you will receive an on board-booking discount. The discount is on top of the Crystal Society discount and is the same percentage. So if the Crystal Society discount was 4 percent then you would receive an additional 4% for the on board booking discount for a total savings of 8%.

-Assuming you enjoy your experience with Crystal Cruises, you can book another Crystal Cruise with the on-board booking consultant while still on the cruise and this will provide you with an on board booking discount. If you are unsure what cruise to book you can do an open booking which you can then apply to a specific cruise within the published time frame while back on land.

-Once you are home, you will have the opportunity to complete an on-line questionnaire. Take the time to fill it out. This used to be a hard copy questionnaire that you had to fill out on the ship. Now you can complete it at home within the established timeframe, which allows Crystal Cruises to capture information on your embarkation process and also allows you to take time to reflect on thecruise. There is lots of room for comments and also to recognize members of thecrew for a job well done. The comments are read by many people including personnel in Los Angeles and on the ship and the results of the questionnaire are taken every seriously.

Before you leave the ship you will receive a letter in your cabin discussing the on-line questionnaireand noting the e-mail address they have on file for each passenger where the information will be sent. Sometime the day you disembark the ship you will receive an e-mail about the survey and there will be an area that you click on the e mail which will take you to the survey.

My wife and I feel so very fortunate to be able to cruise on a cruise line as special to us as Crystal.Through our many cruises with Crystal we have had the opportunity to learn sovery much about the world we live in. In our humble opinion there is no better way to see so many places in a relatively short time as on a cruise. And, for us, each and every time we board the Crystal Serenity or the Crystal Symphony,and familiar faces, crew and passengers greet us alike, we know we are back home.

Finally, as soon as you board the ship, just start enjoying the cruise and I hope each of you will make memories that will last a lifetime.

YACHT

In late 2015 CrystalCruises launched their first Yacht known as Crystal Esprit.

This link will take you tot he Crystal Cruises Web Site providing some very useful summary informationabout the Esprit Yacht.

http://www.crystalcruises.com/yacht/yacht-guidebook

RIVER CRUISING

Crystal Cruises began river cruising in 2016 with the deployment of Crystal Mozart. In 2017,Crystal Cruises will deploy two new River Cruise Vessels; Bach, & Mahler.

For information about River Cruises:

http://www.crystalcruises.com/river/river-guidebook

I hope that each of you has found this document to be of help.

Bon Voyage!

Keith
#58
Atlanta (area), GA
1,158 Posts
Joined Jul 2006
Keith,

One of the many things that Crystal only cruisers might forget / overlook is the delivery of cruise tickets. Many of the mainstream lines now require you to print not only your passes but all of your luggage tags. I was quite surprised when the package from Crystal showed up yesterday. Not since my first Disney cruise (countless voyages ago) have I received anything close to this. I imagine in years past that the portfolio was even nicer, but times do change and this has led me to believe that Summer and I have made a correct choice. 7 short weeks (plus a few days) and we will be off. Time to start thinking about doing some shopping.
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Hope all is well-

Dennis & Summer



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