Posted September 11th, 2017, 04:17 PM
Last edited by Keith1010; September 11th, 2017 at 04:23 PM
I am on an early 2018 cruise. Having a visitor onboard at one port is terribly important -- in fact an important factor in my booking this cruise. One could previously file a visitor request by filling out and faxing/emailing a form to Crystal. Now they refuse to provide any such forms. OBGS wrote: "The visitor request form can only be accessed via Priority Check-In. We do not have independent form to send." I was assured that I could do this on PCPC by the beginning of September. I still see no such option. Crystal could have accommodated its guests by making the tried-and-true paper application available until the PCPC app is available. Had they lost the template for the form? Could they not accommodate guests during this dreadful transition? It's very discouraging. Crystal disappoints again.
We are in a similar situation but since we have been told for the last couple of months that PCPC would not be at full functionality until the end of September it was very clear to us that we do not expect to be able to do the visitor form until end of September/early October.
I know things can be stressful but I am sure it will all work out.
I am always happy that Crystal is one of the few cruise lines that allows visitors to board.
As to things to stress about. It is all the people in Texas who have lost homes or family members. Same goes for those in Florida. And today is 9/11.
I guess it's all about perspective.
Don't sweat the little things.
I am not being a cheerleader but am just sharing my honest opinion.
Again, I am sure it will work out. Again, we are in a similar situation and we know it will work out in the end.