Jump to content

email address for Haven concierge on the Epic?


 Share

Recommended Posts

I heard that there is an email address for the Haven concierge. If anyone happens to have it I would really appreciate it!

Thank you!

NorwegianConciergeDesk@ncl.com.

855-625-4283

 

You can not email the ship directly.

 

We find the pre-concierge pretty useless. They explicitly offer to help you with coffees (regular or decaf) and pillows. No thanks.

 

The very best thing to do is to get on the ship and engage directly with your butler, your room steward, and your concierge (and their staff on large ships). Building a relation with them will help you more.

Link to comment
Share on other sites

NorwegianConciergeDesk@ncl.com.

855-625-4283

 

You can not email the ship directly.

 

We find the pre-concierge pretty useless. They explicitly offer to help you with coffees (regular or decaf) and pillows. No thanks.

 

The very best thing to do is to get on the ship and engage directly with your butler, your room steward, and your concierge (and their staff on large ships). Building a relation with them will help you more.

 

I’ve always been able to email ships :confused:.

Link to comment
Share on other sites

  • 4 weeks later...
NorwegianConciergeDesk@ncl.com.

855-625-4283

 

You can not email the ship directly.

 

We find the pre-concierge pretty useless. They explicitly offer to help you with coffees (regular or decaf) and pillows. No thanks.

 

The very best thing to do is to get on the ship and engage directly with your butler, your room steward, and your concierge (and their staff on large ships). Building a relation with them will help you more.

 

For our first Haven cruise in June (Jewel) I got no reply from emailing them, but when I called I was able to get pillows, frig, and all options taken care of (and there WAS follow through). Hopefully that will also be the case in the Epic in Jan. In my experience on any cruise line, forget email (although many of us much prefer it).

 

The 2Beeze

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • ANNOUNCEMENT: Set Sail Beyond the Ordinary with Oceania Cruises
      • ANNOUNCEMENT: The Widest View in the Whole Wide World
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...