Cabin Assignment at Booking, but now have GTY?!?!

I booked our Grand Voyage from Miami to Genoa on May 1st directly through MSC website. Paid deposit. Picked the last 3 person (myself and two daughters) Interior Fantastica cabin available for our dates. Have a confirmation on May 1st with my Stateroom Number.

Today I received a new Booking Confirmation from MSC showing we are now a GTY room and no stateroom number assigned. Showing Stateroom: Booked.

Has anyone experienced this? If so, what was your outcome?

Why don't you call them and ask what happened? EM

Unless you needed that particular cabin, it's probably for the best. Decent chance you'll get assigned a balcony cabin.

Bret

Why don't you call them and ask what happened? EM

I did call. Representative did not know why my cabin was released. She said to wait a few days to see my new cabin assignment and if I don't like it, then to call back.

Hoping for some real life similarities so I can put my mind at ease.

Unless you needed that particular cabin, it's probably for the best. Decent chance you'll get assigned a balcony cabin.

 

Bret

Thank you, Bret. I appreciate your feedback. Hoping at least for a cabin number so I can put my mind at ease. Traveling solo with a 5 and 11 year old on a three week journey across the ocean :D:)

I booked our Grand Voyage from Miami to Genoa on May 1st directly through MSC website. Paid deposit. Picked the last 3 person (myself and two daughters) Interior Fantastica cabin available for our dates. Have a confirmation on May 1st with my Stateroom Number.

 

Today I received a new Booking Confirmation from MSC showing we are now a GTY room and no stateroom number assigned. Showing Stateroom: Booked.

 

Has anyone experienced this? If so, what was your outcome?

Call them.

We had the same happen for our Xmas Divina cruise with an Aft Bella Balcony, spotted it quite quick and got it changed back.

Since then we have moved up to Aurea again.

Maybe you will get a nice upgrade????!!!

i booked the same cruise in march... guarantee inside fantasica, now booking says oceanview but not a cabin#, also changed to bella experience which they assure me will change back to fantastica experience when they assign me a cabin #. This will likely settle out after final payment according to msc rep. i think this will sort out for you mid- December after final payment. See ya on board, Glenn

Good morning everyone,

Just wanted to update my post. Two phone calls later and a week after the last phone call, we officially have a cabin#. Glad to report we were upgraded from Interior Stateroom to a B1 Balcony 8th floor. My girls are so excited to have a "porch" to read and do schoolwork on... They are 5 and 10. Thank you for all the reassurance and advice.

Glenn, see you onboard! Yeah to upgrade fairies! Hope to meet you at the Meet-n-Greet .

Courtney

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Have a great cruise.

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That is GREAT!!!!!

Wow that is great! Enjoy and once you cruise with a balcony you will be spoiled!