century 10/13 cruise cancelled in Nice

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#1
Southwest Florida
10,812 Posts
Joined Nov 2004
We left Barcelona on schedule arriving villefranche this morning. two hours after our scheduled departure time, the captain announced that we had two bad rudders, the ship has to go to drydock and our cruise is cancelled. Likely that the 10/25 transatlantic will also be cancelled.

We are to stay on the boat until Saturday and then they will apparently let us off in Villefranche (tenders). No idea at this point how they will handle our actually getting home...they have already committed to full refunds for this cruise plus a 25% credit towards our next cruise....but it's not clear about what they will do to get us out of Nice...hotels, flights, change fees....and we were back to back coming to Miami....and have no clue how they will handle this for us.

Watch this thread for more when we know more.

Ghstudio....now aboard the non moving century in Nice
#3
Vancouver, BC
17,918 Posts
Joined Feb 2002
Oh, that's awful. There are however worse places to be stranded than the South of France So sorry this is happening to you guys.
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#4
United States, Northeast
1,497 Posts
Joined Jan 2006
Heartbreaking! What a tremendous disappointment....
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#6
QC, Arizona
3,693 Posts
Joined Sep 2003
Sorry to hear that. I really hope it all works out for you and the rest of the passengers. It must be awful to fly all that way and when you are just beginning your cruise, this happens. What a mess! We will be following your posts. Glad it did not happen mid-Atlantic, though, which would be far worse. Guess they want all of their ducks in a row before disembarking all the passengers.
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#7
Martha's Vineyard
1,207 Posts
Joined Oct 2003
Oh no! That stinks! I wonder how that happened. I love Century.
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Woo! (It’s an expression of excitement or happiness)

How long now?
#8
maryland
2,381 Posts
Joined Sep 2004
Really sorry to hear this. Can you please keep us posted?
I had been booked on this cruise and had to cancel. Have been so sad about missing it. Your news has made me feel very bad for those of you missing your cruise, not to mention the ta. Good luck to you.

Anne
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Anne
#9
19,634 Posts
Joined Dec 2006
Originally posted by ghstudio
We left Barcelona on schedule arriving villefranche this morning. two hours after our scheduled departure time, the captain announced that we had two bad rudders, the ship has to go to drydock and our cruise is cancelled. Likely that the 10/25 transatlantic will also be cancelled.

We are to stay on the boat until Saturday and then they will apparently let us off in Villefranche (tenders). No idea at this point how they will handle our actually getting home...they have already committed to full refunds for this cruise plus a 25% credit towards our next cruise....but it's not clear about what they will do to get us out of Nice...hotels, flights, change fees....and we were back to back coming to Miami....and have no clue how they will handle this for us.

Watch this thread for more when we know more.

Ghstudio....now aboard the non moving century in Nice
I feel for you. We were on HAL's Maasdam in Aug/Sept, and after 2 port stops from Montreal headed back to Boston missing the rest of the ports because of a hurricane warning (which never happened). Though not the same as a mechanical issue it was just disappointing.

Btw, Century is the only Celebrity ship we have been on and more than once.
#10
4,575 Posts
Joined Mar 2000
I really feel for all of you. We have some wonderful clients onboard whose vacations we are desperately trying to salvage.

The transportation strike in France isn't helping much either.
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Babette
#13
Libertyville, Illinois (Chicago Area)
2,076 Posts
Joined Feb 2006
We have friends on this cruise. How disappointing for all of you! I hope that your flights and hotels work out for you. I am so very sorry that this has happened.
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Sue

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#14
Eclipse Seaside Condo
25,004 Posts
Joined Nov 2002
Amazing how luck or misfortune can strike.

As a result of the uncertainties with Icelandic volcanic activity earlier this year I cancelled this cruise.

I had been kicking myself ever since because the price had been great and the itinerary from Barcelona to Venice was spectacular.

A month or so ago we booked the Transatlantic...

I also talked to Captain's Club and the Transatlantic is still scheduled...

The news should be on the Celebrity website soon.
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#16
North Texas
3,531 Posts
Joined Dec 2008
Must be a big let-down

Sounds odd both rudders gone bad ??

Take advantage if you can, try and get up into the hills behind Nice - Vence/St Paul, Tourettes-sur-Loup and so on, very picturesque places with a strong art connection to some big names. Go a few miles west to Antibes, nice little place with some fine hardware in the yacht basin not to forget the Picasso museum.

Hope it all works out OK.
#17
Peoria, AZ
677 Posts
Joined Mar 2006
I am so sad to hear this, what a huge disappointment for those onboard. We just sailed on Century on the Sept 7th sailing, and it was fantastic.
I wish all on board the best of luck getting home, etc.
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Roberta
Next Up: Independence of the Seas - Caribbean 01-08-2018
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#18
Southwest Florida
10,812 Posts
Joined Nov 2004
update....

C is flying over some folks to help rebook everyone. They have busses scheduled to Barcelona (10 hours) starting tonight and running thru Sunday. Those with C insurance are being handled by C (somehow), those who have their own flight plans are being given $250 to cover ticket change costs. No one knows what they are going to do for b2b cruisers who have no tickets to exchange....

free internet is working...free phone calls don't help because you can't get a line to call...just too many trying to change their plans.
#19
Florida
1,036 Posts
Joined Oct 2002
Originally posted by ghstudio
update....

C is flying over some folks to help rebook everyone. They have busses scheduled to Barcelona (10 hours) starting tonight and running thru Sunday. Those with C insurance are being handled by C (somehow), those who have their own flight plans are being given $250 to cover ticket change costs. No one knows what they are going to do for b2b cruisers who have no tickets to exchange....

free internet is working...free phone calls don't help because you can't get a line to call...just too many trying to change their plans.
We are all hoping the transatlantic is not cancelled. Our thoughts are with all the passengers and crew members.
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#20
2,949 Posts
Joined Mar 2005
I wonder what happened. A few years back Millennium struck an under water rock while anchored at Villefranche, damaging a pod... the cruise got cancelled as well (as did the next one) and passengers were flown home. This sounds awefully similar!

Good luck to all. Remember, this is not an every day situation, so it will take the cruise line a few days to sort everything out... and being angry won't make things go faster.

Best Regards,
Floris
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