ms Veendam - No Air-conditioning, ventilation system - Drydock April 2014

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#1
19,578 Posts
Joined Dec 2006
I was just told that Veendam does not have an air-conditioning system, but a ventilation system.

The next dry dock is scheduled for April 2014 (no, I did not ask what was planned).

I was told that if anyone wanted more information on the ventilation system to contact Guest Services (from the US) at 1.800.541.1576
#2
Florida
557 Posts
Joined Dec 2004
How can HAL expect to keep its bookings on this ship with a faulty A/C system? I certainly woyld not go on any trip without temp control of my cabin. Why wait till next April to fix it?
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#3
Central FL
8,730 Posts
Joined Sep 2006
Originally posted by Jade13
I was just told that Veendam does not have an air-conditioning system, but a ventilation system.
SOMETHING was cooling the air when we were on her!! The system is commonly called an HVAC - Heating/Ventilating/Air-Conditioning. Maybe that's where the confusion came from --- or maybe someone was being sarcastic.

The system cooled fine when we were on her Oct '11.
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Carol
Queen of Bermuda 4/65 * Carnival Festivale 1995 * AMSTERDAM Alaska 7/02 * Sovereign of the Seas Bahamas 1/05 * WESTERDAM Baltic 9/05 * NOORDAM West Mediterranean 6/06 * VEENDAM Western Caribbean 12/06 * Sovereign of the Seas Bahamas 4/07 * STATENDAM Alaska Cruise-Tour 9/07 * ZUIDERDAM Eastern Caribbean 12/07 * AMSTERDAM Panama Canal transit 4/08 * EURODAM Bahamas 10/08 * NOORDAM Southern Caribbean 12/08 * NOORDAM Southern Caribbean 12/09 * NIEUW AMSTERDAM Eastern Mediterranean 9/10 * RYNDAM Western Caribbean 12/10 * VEENDAM Bermuda 10/11 * MAASDAM Southern Caribbean 3/12 * PRINSENDAM TransAtlantic 5/13 * Disney Dream Bahamas 11/13 * EURODAM Viking Passage 8/14 * NIEUW AMSTERDAM Eastern Caribbean 12/14 * EURODAM Western Caribbean 11/15 * KONINGSDAM Bahamas 11/16 * OOSTERDAM Western Caribbean 12/16

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#4
America's Hometown
16,854 Posts
Joined Feb 2006
We were on the Veendam in May and our room - and the ship - was perfectly fine. I brought a thermometer and it read 68 degrees consistently in our stateroom - maybe this is a usual upgrade. It seemed to be the same system that's on the Maasdam. You've been on both, Carol...didn't they seem the same to you?

Maybe they're upgrading the air on all the older "S" and "R" class ships to a newer system.

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Sheila
"innlady1"
[email protected]

Future Cruises
MS Rotterdam - Southern Caribbean - 02/18
MS Veendam - Canada & Atlantic Coast - 10/17
Past Cruises
MS Veendam - Bermuda - 05/15
MS Nieuw Amsterdam - Eastern Caribbean - 02/15
MS Noordam - Southern Caribbean - 02/14
MS Maasdam - Eastern Caribbean - 01/14
MS Nieuw Amsterdam - Med/westbound TA B2B- 10/13
MS Ryndam - Southern & Western Caribbean B2B- 02/13
MS Veendam - Bermuda - 05/12
MS Maasdam - Caribbean - 01/12
MS Maasdam - Caribbean - 01/11
MS Noordam - Caribbean B2B - 01/10
MS Noordam - Caribbean B2B - 01/09
MS Noordam - Caribbean - 02/08
MS Noordam - Caribbean - 02/07
Caribbean Princess - Eastern Caribbean - 02/06
#5
Bluffton,SC
3,958 Posts
Joined Nov 2007
While on the repo from South America we had the pleasure of having dinner with the chief engineer one evening. He mentioned that on the S and R ships the A/C (the term he used) was circulated throug a block of cabins. However on the Vista and Signature Class ships the A/C is circulated only in the in the individual cabin.
He never mentioned that it was not A/C, but a ventilating system. Seriously. I was on that ship for 31 days and never felt uncomfortable in my stateroom. I could adjust the climate control to accommodate the area of the world in which we were traveling. When we were down around Cape Horn and Ushuaia the heating system worked fine, and that is what you needed. Whe we were at the equator, the a/c was doing its job as well.

Terri
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January 2013-MS Noordam-Southern Caribbean-21 Days
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#6
America's Hometown
16,854 Posts
Joined Feb 2006
Originally posted by tbrein
While on the repo from South America we had the pleasure of having dinner with the chief engineer one evening. He mentioned that on the S and R ships the A/C (the term he used) was circulated throug a block of cabins. However on the Vista and Signature Class ships the A/C is circulated only in the in the individual cabin.
He never mentioned that it was not A/C, but a ventilating system. Seriously. I was on that ship for 31 days and never felt uncomfortable in my stateroom. I could adjust the climate control to accommodate the area of the world in which we were traveling. When we were down around Cape Horn and Ushuaia the heating system worked fine, and that is what you needed. Whe we were at the equator, the a/c was doing its job as well.

Terri
That's interesting, Terri. We've been on both S class and Vista class ships, and the a/c has always worked just fine.

Sounds like the OP got yet another erroneous answer from Seattle. I don't even bother calling them anymore.
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Sheila
"innlady1"
[email protected]

Future Cruises
MS Rotterdam - Southern Caribbean - 02/18
MS Veendam - Canada & Atlantic Coast - 10/17
Past Cruises
MS Veendam - Bermuda - 05/15
MS Nieuw Amsterdam - Eastern Caribbean - 02/15
MS Noordam - Southern Caribbean - 02/14
MS Maasdam - Eastern Caribbean - 01/14
MS Nieuw Amsterdam - Med/westbound TA B2B- 10/13
MS Ryndam - Southern & Western Caribbean B2B- 02/13
MS Veendam - Bermuda - 05/12
MS Maasdam - Caribbean - 01/12
MS Maasdam - Caribbean - 01/11
MS Noordam - Caribbean B2B - 01/10
MS Noordam - Caribbean B2B - 01/09
MS Noordam - Caribbean - 02/08
MS Noordam - Caribbean - 02/07
Caribbean Princess - Eastern Caribbean - 02/06
#7
California - Italy - Switzerland
6,210 Posts
Joined Oct 2009
Originally posted by Jade13
I was just told that Veendam does not have an air-conditioning system, but a ventilation system.

The next dry dock is scheduled for April 2014 (no, I did not ask what was planned).

I was told that if anyone wanted more information on the ventilation system to contact Guest Services (from the US) at 1.800.541.1576
Sorry, but your post is missing important qualifying details to leave the reader in a state of confusion. Maybe you can expand on this or explain what your point is with the bare statements you just made.

1. Told this by whom?
2 How does this explain passenger reports the A/C has been working fine?
3. How does this explain passenger reports the ship was "too cold"?
4. Why didn't you ask what was planned for dry dock?
5. Did you contact Guest Services?
6. Will you report what Guest Services told you?

Thank you.
#8
4,095 Posts
Joined Nov 2004
To future readers: Veendam HAS A/C. It is, from all reports from the past two months, worked everywhere (in fact too cold for many).

The S/R systems are designed differently, and as they age they will be replaced to likely more efficient models. Just like when you replace your 15 year old house a/c.
#9
America's Hometown
16,854 Posts
Joined Feb 2006
Originally posted by SwissMyst
Sorry, but your post is missing important qualifying details to leave the reader in a state of confusion. Maybe you can expand on this or explain what your point is with the bare statements you just made.

1. Told this by whom?
2 How does this explain passenger reports the A/C has been working fine?
3. How does this explain passenger reports the ship was "too cold"?
4. Why didn't you ask what was planned for dry dock?
5. Did you contact Guest Services?
6. Will you report what Guest Services told you?

Thank you.
The title is confusing as well. It leads those who haven't sailed her to believe there is no a/c and/or ventilation system. I'm not sure what your definition is of "ventilation system", but the Veendam HAS A/C! As has been stated here, perhaps they intend to upgrade...just as we do at home. In fact, DH is out right now replacing/upgrading two of the window units at our inn!

It's too late for you to change that but perhaps you could ask Host Walt to correct it.
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Sheila
"innlady1"
[email protected]

Future Cruises
MS Rotterdam - Southern Caribbean - 02/18
MS Veendam - Canada & Atlantic Coast - 10/17
Past Cruises
MS Veendam - Bermuda - 05/15
MS Nieuw Amsterdam - Eastern Caribbean - 02/15
MS Noordam - Southern Caribbean - 02/14
MS Maasdam - Eastern Caribbean - 01/14
MS Nieuw Amsterdam - Med/westbound TA B2B- 10/13
MS Ryndam - Southern & Western Caribbean B2B- 02/13
MS Veendam - Bermuda - 05/12
MS Maasdam - Caribbean - 01/12
MS Maasdam - Caribbean - 01/11
MS Noordam - Caribbean B2B - 01/10
MS Noordam - Caribbean B2B - 01/09
MS Noordam - Caribbean - 02/08
MS Noordam - Caribbean - 02/07
Caribbean Princess - Eastern Caribbean - 02/06
#10
Central FL
8,730 Posts
Joined Sep 2006
Originally posted by tbrein
However on the Vista and Signature Class ships the A/C is circulated only in the in the individual cabin.
We were on the Noordam when it was about 6 months old. One night a bearing overheated in one on the HVAC blowers. It pumped smoke into approximately 50 cabins on each of three decks (6, 7, 8) which were all in the same zone.
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Carol
Queen of Bermuda 4/65 * Carnival Festivale 1995 * AMSTERDAM Alaska 7/02 * Sovereign of the Seas Bahamas 1/05 * WESTERDAM Baltic 9/05 * NOORDAM West Mediterranean 6/06 * VEENDAM Western Caribbean 12/06 * Sovereign of the Seas Bahamas 4/07 * STATENDAM Alaska Cruise-Tour 9/07 * ZUIDERDAM Eastern Caribbean 12/07 * AMSTERDAM Panama Canal transit 4/08 * EURODAM Bahamas 10/08 * NOORDAM Southern Caribbean 12/08 * NOORDAM Southern Caribbean 12/09 * NIEUW AMSTERDAM Eastern Mediterranean 9/10 * RYNDAM Western Caribbean 12/10 * VEENDAM Bermuda 10/11 * MAASDAM Southern Caribbean 3/12 * PRINSENDAM TransAtlantic 5/13 * Disney Dream Bahamas 11/13 * EURODAM Viking Passage 8/14 * NIEUW AMSTERDAM Eastern Caribbean 12/14 * EURODAM Western Caribbean 11/15 * KONINGSDAM Bahamas 11/16 * OOSTERDAM Western Caribbean 12/16

.
#11
Orange County, Calif
22,010 Posts
Joined Mar 2005
Originally posted by Jade13
I was just told that Veendam does not have an air-conditioning system, but a ventilation system.

The next dry dock is scheduled for April 2014 (no, I did not ask what was planned).

I was told that if anyone wanted more information on the ventilation system to contact Guest Services (from the US) at 1.800.541.1576
I don't know maybe we're talking semantics here. From all the reports I've heard the Veendam has a 'cooling system' that is working well.
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#12
NYC
101 Posts
Joined Feb 2012
Originally posted by tbrein
While on the repo from South America we had the pleasure of having dinner with the chief engineer one evening. He mentioned that on the S and R ships the A/C (the term he used) was circulated throug a block of cabins. However on the Vista and Signature Class ships the A/C is circulated only in the in the individual cabin.
He never mentioned that it was not A/C, but a ventilating system.

Terri
That must've been Tom Mahon, British fellow. Great guy to chat with, really knows his stuff (obviously!).

Also, was just on the Veendam last week, HVAC worked perfectly in our cabin. Cold when set to it and warm when it was chilly and windy out. Some parts of the ship were ICE COLD, specifically where the vents were in large rooms/hallways.
#13
Bluffton,SC
3,958 Posts
Joined Nov 2007
Originally posted by Section9
That must've been Tom Mahon, British fellow. Great guy to chat with, really knows his stuff (obviously!).

Also, was just on the Veendam last week, HVAC worked perfectly in our cabin. Cold when set to it and warm when it was chilly and windy out. Some parts of the ship were ICE COLD, specifically where the vents were in large rooms/hallways.
It was Tom Mahon. A very nice gentleman. We had a lovely dinner with him and his wife and three other couples on a formal night. I don't remember how the subject of the A/C came up but he gave us all a very detailed explanation of the whole system and the difference between the R and S class ships and the Vista and Signature Classes.
Terri
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January 2013-MS Noordam-Southern Caribbean-21 Days
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#14
New York City
1,189 Posts
Joined Aug 2011
Whatever the Veendam is using, it worked fine last September. We had no problems with it at all.
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#15
California - Italy - Switzerland
6,210 Posts
Joined Oct 2009
Originally posted by tbrein
It was Tom Mahon. A very nice gentleman. We had a lovely dinner with him and his wife and three other couples on a formal night. I don't remember how the subject of the A/C came up but he gave us all a very detailed explanation of the whole system and the difference between the R and S class ships and the Vista and Signature Classes.
Terri
Okay, what an opportunity. Did he by chance confirm anything about (drum roll please) ....forcing balcony doors open causing havoc to others sharing the same HVAC circuits?

Which I now gather only would affect the R and S class ships who share the same HVAC circuits, while Vista ships and higher do not.

However, that report about smoke affecting multiple cabins on a Vista ship once it got into the "system" is an interesting wrinkle, though that smoke could have entered before the system branched off into the individual cabins.
#16
America's Hometown
16,854 Posts
Joined Feb 2006
Originally posted by SwissMyst
Okay, what an opportunity. Did he by chance confirm anything about (drum roll please) ....forcing balcony doors open causing havoc to others sharing the same HVAC circuits?

Which I now gather only would affect the R and S class ships who share the same HVAC circuits, while Vista ships and higher do not.

However, that report about smoke affecting multiple cabins on a Vista ship once it got into the "system" is an interesting wrinkle, though that smoke could have entered before the system branched off into the individual cabins.
I'd venture a guess that the Noordam is too new to have had the a/c system changed already. She was christened in '06.
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Sheila
"innlady1"
[email protected]

Future Cruises
MS Rotterdam - Southern Caribbean - 02/18
MS Veendam - Canada & Atlantic Coast - 10/17
Past Cruises
MS Veendam - Bermuda - 05/15
MS Nieuw Amsterdam - Eastern Caribbean - 02/15
MS Noordam - Southern Caribbean - 02/14
MS Maasdam - Eastern Caribbean - 01/14
MS Nieuw Amsterdam - Med/westbound TA B2B- 10/13
MS Ryndam - Southern & Western Caribbean B2B- 02/13
MS Veendam - Bermuda - 05/12
MS Maasdam - Caribbean - 01/12
MS Maasdam - Caribbean - 01/11
MS Noordam - Caribbean B2B - 01/10
MS Noordam - Caribbean B2B - 01/09
MS Noordam - Caribbean - 02/08
MS Noordam - Caribbean - 02/07
Caribbean Princess - Eastern Caribbean - 02/06
#17
Albuquerque, New Mexico
12,653 Posts
Joined Jul 2009
Originally posted by SwissMyst
Okay, what an opportunity. Did he by chance confirm anything about (drum roll please) ....forcing balcony doors open causing havoc to others sharing the same HVAC circuits?

Which I now gather only would affect the R and S class ships who share the same HVAC circuits, while Vista ships and higher do not.

However, that report about smoke affecting multiple cabins on a Vista ship once it got into the "system" is an interesting wrinkle, though that smoke could have entered before the system branched off into the individual cabins.

Actually, I do not know for sure if they, the Signature and Vista Class ships do or do not share the Ventilation/HVAC with other staterooms. BUT, What I do know for a fact is that they sure share something because of reports from fellow Cruise Critic Members (and one complaint I actually overheard in December 2010, while I was aboard Nieuw Amsterdam) about a year or so ago who had extreme food smells (think grease smells from french fries here) entering their staterooms through the vents in their staterooms. IIRC those were on Deck 7 and 8, but could have been more on other decks as well.

So, it is my guess that they do share ventilation/HVAC systems, though mine is only a guess from what I've read and heard...

Joanie
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#18
Bluffton,SC
3,958 Posts
Joined Nov 2007
Originally posted by IRL_Joanie
Actually, I do not know for sure if they, the Signature and Vista Class ships do or do not share the Ventilation/HVAC with other staterooms. BUT, What I do know for a fact is that they sure share something because of reports from fellow Cruise Critic Members (and one complaint I actually overheard in December 2010, while I was aboard Nieuw Amsterdam) about a year or so ago who had extreme food smells (think grease smells from french fries here) entering their staterooms through the vents in their staterooms. IIRC those were on Deck 7 and 8, but could have been more on other decks as well.

So, it is my guess that they do share ventilation/HVAC systems, though mine is only a guess from what I've read and heard...

Joanie
Well, Joanie, I guess you have better information than the Chief Engineer!
terri
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#19
Bluffton,SC
3,958 Posts
Joined Nov 2007
Originally posted by SwissMyst
Okay, what an opportunity. Did he by chance confirm anything about (drum roll please) ....forcing balcony doors open causing havoc to others sharing the same HVAC circuits?

Which I now gather only would affect the R and S class ships who share the same HVAC circuits, while Vista ships and higher do not.

However, that report about smoke affecting multiple cabins on a Vista ship once it got into the "system" is an interesting wrinkle, though that smoke could have entered before the system branched off into the individual cabins.
I am sorry, but we did not discuss that. I certainly was not going to go that route at the dinner table on a formal night. The other couples except another that was on our roll call, were not members of cc and I was not going to start a discussion about open balcony doors, smoke, etc. that have been discussed ad naseum on this board.
Terri
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January 2011-MS Maasdam-Southern Caribbean-11 Days
September 2011-MS Nieuw Amsterdam-Magic of the Mediterranean-24 Days
March 2012-MS Veendam-South America and Inca Explorer-31 Days
January 2013-MS Noordam-Southern Caribbean-21 Days
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