Fire on Carnival Triumph. No engines, running on emergency generators.

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#41
Texas
132 Posts
Joined Sep 2007
We had a great cruise. I have saided ON the Triumph 3 times in 6 months ( trying to reach platium) ( almost there) I know the cruise after ours had some propulsion issues. Sure hope they get it fixed very soon. I really feel sorry or the crew. Some great folks on there. I feel for the passengers too.
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#42
San Antonio, Texas
3,182 Posts
Joined May 2008
Wow this is my favorite ship and love the crew!
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#43
675 Posts
Joined Jan 2013
I think Carnival is very generous when things go wrong. Full refund, gratuities, transportation. They were due back tomorrow correct? A little inconvenience for a free cruise. I sincerely hope the guests do not take back the gratuitites. The crew is likely working double time. It is not their fault.
#44
Rosebud, Texas
550 Posts
Joined Aug 2011
Originally posted by Talex831
I think Carnival is very generous when things go wrong. Full refund, gratuities, transportation. They were due back tomorrow correct? A little inconvenience for a free cruise. I sincerely hope the guests do not take back the gratuitites. The crew is likely working double time. It is not their fault.
I agree 100%
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#45
521 Posts
Joined Jan 2006
Terrible day for the cruise lines. Besides this Triumph problem the AP is reporting 5 people killed in the Canary Islands while doing a real life boat drill on some European cruise ship.
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#46
8,657 Posts
Joined Mar 2003
Originally posted by gtonda
We got the email notification on the way to Galveston, 2 hours out. I'm driving in a 15 passenger van that we paid $330 to rent to get the 8 of us down here. We have 3 hotel rooms booked for tonight in Galveston, kind of annoying that they do not have any more definitive information as to what the game plan is. I hope they plan on reimbursing travel costs.
Sorry you were not notified that your ship was going to have a fire. I am sure Carnival is trying their best to deal with the fire, passengers and how they are going to return to Galveston. I am sure they did not let this happen just so you are out of money.

Thank goodness everyone is okay and no injuries.
#47
15 Posts
Joined Jan 2013
Originally posted by floridabum
From what I just read on JH facebook post everyone will be refunded thier fares as well as transportaion for those on the voyage. Also he said anyone on the next cruise will be given the chance to cancel or wait and see if a shortened cruise would be available to them.
So it's either cancel now or get stick with modified cruise? Or can I wait and see what they have to say before I decide to get a refund?
#48
St. Cloud, Fl
10,442 Posts
Joined Feb 2007
Originally posted by deborahjo
Sorry you were not notified that your ship was going to have a fire. I am sure Carnival is trying their best to deal with the fire, passengers and how they are going to return to Galveston. I am sure they did not let this happen just so you are out of money.

Thank goodness everyone is okay and no injuries.
Those were my thoughts too!
The posting is very clear they won't be leaving on schedule, soooo ...
#49
pittsburgh
182 Posts
Joined Sep 2001
Very generous? Isn't this the minimum that Carnival should do? I mean people on the current cruise are going to miss flights and have unplanned time away from work - which will cost them either more vacation time or lost wages. I applaud Carnival for doing exactly what it should be doing. Quite frankly, it should be extending the same offer to those in transit for the upcoming cruise that will not be departing on time, if it departs at all. I'm sorry, I would not describe the compensation as "very generous".
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#51
Birmingham, AL
3,016 Posts
Joined Oct 2003
Originally posted by teaach
Terrible day for the cruise lines. Besides this Triumph problem the AP is reporting 5 people killed in the Canary Islands while doing a real life boat drill on some European cruise ship.

the other incident today was a crew lifeboat drill on the Thomson Majesty. Very sad.

Beverly
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#52
St. Cloud, Fl
10,442 Posts
Joined Feb 2007
Originally posted by stran
So it's either cancel now or get stick with modified cruise? Or can I wait and see what they have to say before I decide to get a refund?
If the ship sails upon return, of course it will be modified. It's already noted it won't be back on schedule.
#53
1,029 Posts
Joined Sep 2006
Originally posted by Talex831
I think Carnival is very generous when things go wrong. Full refund, gratuities, transportation. They were due back tomorrow correct? A little inconvenience for a free cruise. I sincerely hope the guests do not take back the gratuitites. The crew is likely working double time. It is not their fault.
A "little" inconvenience? The ship is dead in the water and running on emergency power. They have asked all guests to stay in the public areas which means more than likely they have no AC, no running water in the cabins and no flushing toilets. Now add to the fact that the ship will more than likely be towed in which will take several days. Have you ever tried to sleep in a cabin with no AC? This will be more than a "little" inconvenience. Ask those who were on the Splendor when she had her engine room fire.

Carnival is not being generous. They don't have a choice here. They are being pro-active as the media is going to eat Carnival up on this one. The media will remind the public of the Splendor incident. Also, I doubt the people on board are worried about gratuities at the moment.
#54
15 Posts
Joined Jan 2013
Originally posted by RuthlessBoss
If the ship sails upon return, of course it will be modified. It's already noted it won't be back on schedule.
O yes I know that but I mean do I have to cancel ASAP go get my refund or can I wait and see what the modified schedule is and if I'm not happy with it I cancel or is it too late
#55
pittsburgh
182 Posts
Joined Sep 2001
The next departure is likely going to be cancelled so it will not be an issue. All February sailings on Triumph have disappeared from carnival.com.
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#56
Rosebud, Texas
550 Posts
Joined Aug 2011
Originally posted by Naomi John
Going to check for price drops now.
I'm also glad everyone is safe....this really does suck for those with ground/air travel...

I just checked prices for our May sailing on Triumph....same price...
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#57
St. Cloud, Fl
10,442 Posts
Joined Feb 2007
Originally posted by blcruising
The next departure is likely going to be cancelled so it will not be an issue. All February sailings on Triumph have disappeared from carnival.com.
Probably true
#58
Rosebud, Texas
550 Posts
Joined Aug 2011
Originally posted by blcruising
The next departure is likely going to be cancelled so it will not be an issue. All February sailings on Triumph have disappeared from carnival.com.
Feb sailings gone? Wow....wonder if that means a quick dry dock is planned, which at this point I think is a good idea....and if so, what usually happens to those booked during that time?
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Carnival Ecstasy Oct 2, 2010 ~ 1st Cruise
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#59
Houston, TX
13,524 Posts
Joined Mar 2004
Originally posted by Cruisin' Cool CAT
I'm also glad everyone is safe....this really does suck for those with ground/air travel...

I just checked prices for our May sailing on Triumph....same price...
No drop for us either on March or May.


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#60
Metrowest, MA
696 Posts
Joined Oct 2011
Originally posted by stran
So it's either cancel now or get stick with modified cruise? Or can I wait and see what they have to say before I decide to get a refund?
I wouldnt wait. A shortened cruise on an originally 4 days cruise? Do you really want to go out for..maybe...2 days? Take your $$ and rebook something else.

I am sorry to hear about your situation, I would be devestated, but getting my $ back and cost of transportation would take most of my tears away. They are obviously doing the best they can.

Hoping for a safe return for all passangers on board.