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mc'smom

Victory Review Part 5 Jan. 9th ~16th negative

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Ok I know everyone is probably going to jump all over me for this..

First of all. We had a good time .. A great time... No...

 

I found the staff to be a little cranky, I felt I was putting them out a few times... Mainly the staff around the bars, lido deck etc. The photo shop etc.

My husband is so easy going that our friends sometimes say if he was anymore laid back he would be dead.... And he too found the staff to be cranky.. When asked if the Carnival Victory exceeded our expectations, I replied they "barely met" our expectations.... And I really don't mean this in a bad way.. I had just heard about how they go out of thier way to make you feel WOW....

The entertainment was sometimes GREAT ( juggler, comedian piano bar ) and other times just enjoyable. The food was hit or miss with temperature. My meal in the dining room would be piping hot and my husbands would barely be warm. That is very understandable...

My thoughts on the Victory and her cleanliness......

The first 2 days at sea were a little rough for me, which basically kept me indoors as the sight of the ocean made me nauseau....

 

Our first day I mentioned to my DH that I was puzzled at the hand washing situation in our cabin. They give you a bar of lever at the sink, and liquid lever in the shower, I would have prefered the lotion pump near the sink as you have to touch the toilet lid everytime you flush...

 

In the public washrooms, I found the hot water to be luke warm at best. The hand dryers were cold air.. But nobody even dried thier hands as the public washrooms were so small there was no room to stand to do this task ...

 

One time my DD and I were in the washrooom on the Lido deck and a server used the washroom and after coming out of the stall she proceeded right out the door... My DD said mommy she did'nt wash her hands... So I immediately walked up to her and said she needed to wash her after using the toilet... Her reply was she didn't use the toilet she only blew her nose !!! LOL

I am not kidding...

 

During dinner one night in the pacific, the waiter right behind us, who was serving table # 362 sneezed twice and then proceeded to wipe his nose with his hand..... I was so grossed out... During our dessert we noticed this same waiter going from table to table ( that was set and not occupied ) turning over the glasses, and replacing the cutlery... So his snotty hands were all over the glasses and cutlery...

 

Also I noticed the plastic glasses that were used for soft drinks were wet and not air dried, so how sanitary is that....

 

Everynight I could smell cigar & cigarette smnoke in our hallway and everynight on our way to dinner we would walk past cabin 6380 -& 6382 and there would be a men smoking cigars in his room, not on his balcony in his room... The room stewards don't care ....Ashes in the hallways ... Anyways..

 

So many guests were caughing and complaing of sore throats.... By the end of the cruise I would not touch the elevator buttons with my bare hands. I used a napkin from room service..

This ship needs to be disinfected every once in a while. Otherwise she appears to be a very clean well cared for ship.

 

Now my cabin and my cabin steward....

 

Carlos was his name. The first night I tried to page him for more pillows and blankets and my phone did not work, all of the buttons I pushed went directly to room service ..LOL

Not a bad thing I guess. when I did find him and he brought me the pillows I gave him $ 10.00 tip. Wanting to be taken care of like extra towels etc... Anyways on to the room...2 of the closets were half off of thier hinges... So they did not close properly.. I asked Carlos if the phone could be fixed, he chuckled and said oh probably not it has been that way for several weeks... Not os I insisted, as I went to the pursers desk, and my phone was fixed the next morning. Not that I had anybody to call.....

 

The hinges were never fixed, oh well.. It really only bothered me during the rough trip into Miami when they would slam shut every couple of minutes...

 

Carlos brought my daughter a cookie on the first formal night and left it on the bed, she thought that was so cool.... The next night when she did'nt receive one she accused me of eating it..LOL

So on Wednesday she asked Carlos to leave it on her bed, so I would not eat it..FYI ~ there was no cookie & I did not eat it...

He told her that was the only cookie she was going to get, as they only do that on the first formal night.. Ok at that point I would not have said that to a child and would just called down to room service and ordered a plate full.. Knowing he works for tips...But hey that is my opinion. I snuck back to the room to see if there was a cookie and when there wasn't I did just that.. I ordered room service... And put the cookies on her bed.. that then became a routine until Sunday.

 

He did not do the animals everyday.. He did his job and nothing more.... the bathroom counter wasn't wiped everyday.. Just little things... I tought the $ 10.00 tip would have been a good indicator of how we tip, I guess not.. I left him what was required and nothing more.

 

I removed the tips from our port folio the moment I entered the ship, and paid the room steward and servers cash at the end of the cruise. During the buffet lunches I would hand over a couple of dollars to the servers cleaning our table.. Etc..

 

Would I sail Carnival again, of course I would. But I amy try someone else first to compare...

 

If you have any questions, go ahead and ask...

 

Thanks for reading my little novel....

 

Take care and happy sailing !

 

 

 

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Thank you for your review, it was very honest and sincere. You were just telling of your experience. We are booked on the Victory on July 3, always end up going back to Carnival.

 

As an experienced cruiser, I can understand some problems you came across and I have personally found ways to get around things. You learn by experience and you just have to complain to get things right and done properly at times. This not only goes for cruise ships, but restaurants, hotels, just everyday life.

 

About the things you saw, lady not washing her hands, waiter sneezed in his hands that kind of stuff, you will find that everywhere, its nothing new unfortuantely! :( We dine out often and see it "all". Even down to buffets where people take things with their hands to taste it and thrown back, yuck!!! But we just have to hope the establishment harps on good hygiene and managers observe workers actions and if things were found that they would be corrected immediately. Again, this happens everywhere, I need to get off this subject discusting.

 

You said the staff was cranky.....I do know the seas are rough this time of year, perhaps they had enough of the rough seas as I have been hearing of rough seas on these boards (and know it to be true this time of year) so maybe they were having enough of that, but that doesn't excuse their "crankiness". A few times our service was not up to par in the dining room (not only on Carnival other lines also) all you have to do is mention this to the head waiter or better the maitre d' you will find as we have the problem will be fixed immediately. I personally do not care what the actions of the workers are towards me as long as they are doing their job. But if they aren't doing their job go to that person in charge of that area and report it. As for the cabin steward not wiping the countertop down all the time, I would leave a note asking for that to be done. Sometimes we just need to ask and bring it to their attention to get it done. Maybe it wasen't done intentionally as they are very busy, but just leave a note and I am sure things will improve. :)

Cabin stewards are not required to leave cookies in the room for children during the evening. You only get rolled down bed service and a chocolate mint. Out of the past 8 cruises I have taken with my kids, only once did a waiter leave cookies and that was only one night. Its nice if they would, but not a common practice. I would order cookies from room service as you did.

Cabin stewards on Carnival do make the animals out of towels but it is never every evening, averages 2-3 nights on a 7 night cruise. Perhaps I never came across a room steward who did, and if others out there have had these animals every night what a room steward!

 

You mentioned you didn't want to touch the elevator button, I hate to tell you (as I am disabled and need to do everything I can to avoid getting sick as I am prone to getting sick more than other persons) about other ways you get germs......never use a pen given to you to sign a check or credit card when you pay (I carry and use my own). How about those salt and pepper shakers on the tables? WE open doors often, you see, there are alot of germs....I even wash my hands after coming home from stores using the shopping carts, so you see, its just normal and germs are everywhere, we just need to wash our hands more often thats all.

 

If something is not right in your cabin such as your hinges were off the doors, call maintenance. I have called maintenance for a number of problems including problem once with the air conditioning in my stateroom. They always come and if they do not, go to the desk as you did and if no response then the head of housekeeping, forgot what they call this person, house officer or something like that.

 

I am glad that you didn't have a bad time and did enjoy some entertainment.....the problems you faced are normal and are everywhere, its a hit or miss. I thank you for your review and have a nice day.

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Ladies,

 

I really enjoyed reading your comments. I want to respond to each but I have to go to work right now. I will get back to you tonight.

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Ok Duane

 

but be easy on me, remember if everyone experienced the same thing, it would not be an experience.

Lisa

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mc'smom and Lynda,

 

Thanks for posting the review and the response.

Since I will be on the Victory THIS SUNDAY! :)

Now I know some things that might happen and how to get them fixed. Negative reviews can be helpful too. Like you, mc'smom, I will have a good cruise despite any negative that happens.

Now if you could just tell me how to get through this week.........:eek:

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SallyB,

 

Just a few more tips.....

 

You can walk into the dining room 10 minutes after your scheduled dining time, you will avoid waiting in line for the doors to open. They do shut the doors 20 minutes after the scheduled dining time.

 

Go to the lounge early before the shows start to get a decent seat. We always got there 45 minutes before the start of the show, as people get there early to get their seats, we order a drink and just hang out till the show starts but always guaranteed a great seat.

 

The gym has real nice showers, the kind that has alot of shower heads in the stall real nice showers and clean! But bring your hair shampoo and don't forget it.

 

Attend the midnight adult comedy shows, they always were great.

 

You will find loosing more money in the casino on days 4-7.

 

Try to get to the pier early around 11 to avoid the very long lines.

 

I was always able to order a steak or baked potato even if it were not on the menu, just ask. Also my kids generally eat only fruit salad for an appetizer plus soup, if there is no fruit salad just ask your waiter.

 

If there is a dessert on the menu that you want to try or can't because you can't decide or not hungry, ask if it could be delivered to your stateroom. I have desserts delivered to my stateroom just asking the waiter.

 

If you cannot find a loung chair at the main pool head to the back of the ship you can always move the chaise lounge to other areas.

 

Drinks served in the souvenier glasses will cost more, just ask for a regular glass.

 

If you have kids, you can at dinner for a cherry sprite, cherry coke, etc. its just a matter of putting the flavor in their soda.

 

If you do not like anything you ordered feel free to mention this to the waiter and try something else. They are truely understanding.

 

Just a few things I just thought of now to help you along. Von Voyage!

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Lynda,

 

You are so sweet to post these extra tips. Some of them I know from my Destiny cruise last year and some from this forum. But you taught me a few new ones!;)

 

So the casino is better on days 1-3? Is that for slots or everything?

 

I missed the showers last time, I will check them out, especially when we both want a shower at the same time. I bet we both end up in the gym!

 

I intend on getting one souvenir glass as soon as my feet hit the Lido deck.

Gotta do it!

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You are permitted ro smoke in your cabin! Nothing wrong at all with that.

After all, it's yours for the week.

 

Sorry your room steward wasnt up to par though- we alwaysa get towels animals 6 out of the 7 nights.

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SallyB,

 

Just a few more tips.....

 

You can walk into the dining room 10 minutes after your scheduled dining time, you will avoid waiting in line for the doors to open. They do shut the doors 20 minutes after the scheduled dining time.

 

 

This was not the case when we sailed... My S&S card indicated dining as 8pm and my husbands said 8;30 I never read mine only his... We arrived 3 nights at the Pacific for 8:25 and wondered why everyone was already eating

LOL

I never saw the doors closed once..

 

Unless that's the way it use to be..

 

Lisa

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These are really some interesting comments.

 

Lisa, your first comment that people are probably going to jump all over you. Well, I'm not. I was always taught that if you believe something, than stand up and say it. And you've done that. Some of the things you mention, I saw them also, but they didn't bother me. Maybe it's a gender thing or maybe Canadians get better service when they go out. I wish you had reported them, but until Lynda mentioned what to do, I would have had no idea. These ships are a perfect place to get sick. You cram 4000 people together, the majority having flown and inhaled recycled air for several hours, and it's amazing more "epidemics" don't occur. In addition people are overtired and drinking too much. I would hope all of the cruise lines would speak to people with poor hygiene habits.

 

The food was not consistent. But we often sampled food from someone else's plate and if we liked it, we placed our order. There were a couple nights that I was not impressed with dinner so I went up to the deli or BBQ and got something to eat. There so many options, and I just went with the attitude that no one was going to keep me from having a good time. It also helps that I am not a mother with a child on board. I did not have that "extra guard" up as a parent and I did not have to pay for the trip. I came not expecting anything and was content with whatever I got. And remember Lisa, as Sally said, you can learn just as much from a negative review. The idea of this site is to provide information for future cruisers, and you've done that.

 

Lynda, I wish I had read some of your stuff before I left. I thought I had a fair knowledge of what to expect (from these sites), but obviously I didn't. Thanks for your contributions-you are helping many.

 

Sally, many would consider me to be a big gambler. I won the cruise through my gambling activities. I did not see any difference throughout the cruise. The slots were tighter than anything I've ever seen in Nevada or an Indian casino. I saw one jackpot requiring IRS documentation during the cruise and that guy bet $50 on a draw poker hand and got 4 kings. I would play table games if you're going to gamble or set definite limits per day. There were 96 traveling in our group and the vast majority gambled. I have not heard of anyone that won on the slots in our group.

 

In summary, I thoroughly enjoyed our cruise. Things were not perfect, but if I had gone to Disney World for a week, things would have gone wrong there, too. I thought the entertainment , overall, was very good. And the food, well I don't remember losing any weight on the trip. I am disappointed that I did not use the gym facilities. They are beautiful. Sally, have a great trip. Lisa and Lynda, thanks for your insights. I will continue to gather more information for my next trip.

 

Duane

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Saly, Yes the slots were better days 1-3 then just tighten up after that, Roulette I always win on days 1-3 but its how you play. I tend to always put a chip on O and OO and choose black/white, odd/even/ sections etc. Alternating from the last number/color that came out. It sounds as if I spend alot of money on the wheel but I truely don't and generally this system works for me as if an odd number comes out and I bet even then I still have a chance on red/black or in the colums kind of keeps me going and I do make a few dollars on every cruise with this sytem. Blackjack, forget it, the house always wins. :( Never had luck with that or heard people winning on those tables. I like the slots, the piggy, party machine, the fun ones.....they seem to pay better than the bar slots.

 

Duane- I am very happy I was of help to you, your very wecome!

 

Happy cruising to all and have a nice day. Lynda

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Lynda,

 

After admiring all of your advice, I have to disagree with what you told Sally on the casino. In 1995 I took a job working at a Native American casino. In the last 9+ years I have dealt every game with the exception of craps. Roulette is really one of the poorest odds in the house (5.2% house advantage) By playing the way you mention (minimum bets outside) you can usually play a long time on little money. But, odds/evens, blacks/reds usually run in patterns. ALL gambling is streaky. When you talk to experienced gamblers, they often win because they parlay (sp?)-raise their bet when on a winning streak, and stay with the bare minimum when on a losing streak. I would keep track of patterns and bet accordingly. Keep in mind that a new dealer will often change the pattern and what worked on Monday may not work on Tuesday. I would track the dealer and try to establish a pattern. I was told our roultette wheels cost $13000 apiece.(intricate system to insure balance). On a rocking ship, this balance would seem to be off, which I would think could lead to repetition of various areas of the wheel coming up. If you're winning with your system Lynda, more power to you. But throughout the years, I've sent a lot of people home broke trying the same thing.

 

Blackjack has about a 2% house advantage if played correctly. The problem on a liner is that many are rookie gamblers and do not play correctly-increasing the house advantage and breaking off the streaks.

 

The best odds for the player are in craps (avoiding exotic bets) and Spanish 21 (called Funship 21 on the Victory). Spanish 21 has a house advantage of less than half of one percent. But most players play the game like blackjack and greatly increase the odds for the house. If you're serious about gambling on your cruise, I strongly suggest you go to http://www.wizardofodds.com. This is the best site I've seen to explain proper play of games and house advantages.

 

In summary, have fun and don't expect to make money. Set a daily limit and leave when you reach the limit. If you are trying to make money, play blackjack and "Funship" 21 when you can get a table by yourself (seldom) and craps or roulette when it's crowded. Slots are tough to beat, especially on the ship. If I had not won the cruise and a couple thousand in a blackjack tournament, I would have ruined the upcoming months from my slot play on the Victory. I was really stupid with my play. (Couldn't be that I had a couple extra drinks??) Also, consider taking your daily limit and putting it in a savings account and skipping the casino onboard. I could have had a fabulous vacation in Nevada when I returned if I had followed my own advice.

 

Sally, I hope something here is of value to you.

 

Duane

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Duane,

 

I forgot the most important thing, you are so right, when you gamble always consider that money a loss! And your right everytime a dealer changes so does the game. Thank you for bringing these things up as I totally forgot to add them. :)

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Duane,

 

When are you cruising next? I want to go to the casino with you! LOL:cool:

Thanks for the tips and the website.

What do you mean by playing Blackjack corrctly, and could you explain a liitle more about Funship 21? Or is all this info on the website you gave me?

Thanks,

Sally

PS- I play the slots for fun. I know that money is gone!;)

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Sally,

 

I think he is talking about people who split 10's, pass on 16 when dealer is showing 8-9-10 etc...

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MC'SMOM

 

It was nice to read your reveiw. I too traveled aboard the Victory in 4/2003 and had an enjoyable time. Yes there were things that went wrong on our ship as well. How about once we boarded the boat after coming off a booze cruise in Cozumel we had no power. I was on the seventh floor and had to walk all the way to my floor. Let alone we had no running water, the food stations were closed and I felt like I was dying of thirst. In order to get something to drink we had to walk to the lido deck. "Oh no not more steps." So I have to had some unpleasant momments but i'm going to try one more time on the Valor in Nov. I feel as though you shouldn't ever be afraid to post your personal opinion. Also no one should jump on you for doing that. We all see things different so no one should jump on the other because they have a difference of opinion. I also have children and I agree that the steward could have ordered from room service for you. It would not have killed him. Since I work in a customer serivce job I hate it when I go out and people don't kill me with there kindness. The whole point behind a cruise is that your going on vacation and I feel as though the staff should do what ever they have to in order to make sure we're happy. I understand the seas were rough and they might not have been up to par but that's not the guest problem. They took that job we didn't so they have to deal with it. I also don't agree with running all over the place to place a complaint. Who ever you speak to should take care of it for you. By the time you run around to find this person and that person you have wasted valuable time that could have been spent doing something you wanted to do. Remeber I paid to be on this boat so one complaint should do the trick.

 

I too felt the service was not beyond the call of duty. Did I let it spoil my trip? Hecks noooo I went to have fun and that's what I did. But if the staff were a little more polite it would have made the cruise all that better. I also agree with the food. Sometimes it was hot and sometimes it wasn't but I ate it anyway. I hate to say it but we sure didn't lose any weight on that ship.

 

Was you daughter young enough to visit Camp Carnival? If so how did she like it? This is my first time taking my trolls oops I mean kids (smile). Also did you take your daughter to dinner with you often? I heard you can leave them at Camp or you can bering them to dinner and they can order what ever they want off the menu between the kids menu and adult.

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FYI, here is some info from the Detroit News' Mark Pilarski (has weekly column about gambling) regarding slots payouts on cruise ships.

 

Dear Mark,

Next month I am going on my first cruise. Do you happen to know what the return is on the slot machines? Do cruise ship slots have the same payback as casinos in the US? Carl C. Memphis, TN

 

Before setting sail, Carl, know that you are over your head in such waters, as your chances of winning on a cruise ship are less than in most casinos in all major U.S. gaming jurisdictions.

 

Because no gaming commission nor other governmental agency oversees gambling on cruise ships, there is no way of knowing how much cruise ship slot machines return. In speaking with some friends who were former casino executives on cruise ships, the inside scoop is that most machines return between 80-92 percent. Besides selling a sailing vacation experience, these flotillas of chance increase on-board revenue by maximizing the amount of money taken in from the casino. The casinos, Carl, are one of the biggest money makers for the cruise lines. The sinking feeling you may experience while on the briny deep will most likely come from the lower (than shore-based casino's) payout on slots.

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if you are playing blackjack with poor players they in no way effect your own odds.

 

if you are using basic strategy you can lower the casino advantage to around 1% or so.

 

craps and roulette are "independent" games and previous outcomes in no way effect future outcomes. best thing casinos every invented for themselves was the tote board. when gamblers see there has been four reds in a row they think the odds are better the next one will be black. a total fallacy!!!

 

chances of the ball landing on a red number are 10:9 against on every single spin.

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Nothing wrong with giving your views of your cruise! I don't think anyone will jump all over you for giving your opinions! :) I'm sorry you encountered some of the things you did. You CAN smoke in the cabins... and I do wish they would make a deck of rooms non smoking... just for courtesy, then again, many smokers book non smoking hotel rooms so I'm sure it would be the same way on a ship :rolleyes: Interesting that I have now heard this several times.... people take the tips off upfront and then get not so great service. Just another reason I keep the tips on the account... I'm sure there are many stewards that won't take that out on their passengers, but I'm sure there are many that would... so I'd rather not take my chances, LOL. Again, I'm sorry your cruise was not up to par and I hope your next one is great!

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Sally,

 

Lynda is correct. Splitting 10's anytime, splitting other pairs regardless of what the dealer has, hitting a 12-16 when a dealer has a 4-6 up, are some of the moves considered poor play and greatly reduce your chances of winning. Worse, if you are playing with a group, it changes the upcoming cards and "sours" the mood of those players.

 

As simple as possible, Spanish (Funship) 21 is played with a 48 card deck as the 10's are removed. On the Victory I think they removed the queens instead of the 10's-but it has the same effect. It's played like blackjack except you're paid anytime you get a blackjack or 21, regardless of what the dealer has. There are also several bonuses that can be earned. Where the house makes up this lost revenue is that many players use the same strategy as blackjack. With the 10's missing there are fewer blackjacks (insurance is a horrible purchase) as well as high value hands. Also, the player and dealer break less often. Because of this, the player must hit on hands the they would stand on in blackjack or the dealer will draw out on you. If played correctly, there are better odds than blackjack-but it's hard to break old habits for many players.

 

You may want to go to the site I previously mentioned and print out the tables on what to do in different situations. On occasions, I have taken them to the table as a guide. Understand that some of the choices on the charts have a very small percentage of difference as to whether you stand or hit. (For example-you have a 16 in blackjack and the dealer has a face card. There is about one half a percent difference in your decision.) Others are quite large and all are based on thousands of trials (on a computer). The "advice and strategies" section on the wizard's website goes into a lot of detail on each game. If it thoroughly confuses you and you still want to enjoy table games, I would suggest you bet the minimum and ask other players what to do. In Spanish 21, however, the other players often do not know what to do correctly.

 

I hope this helps. I've tried to give you advice without going into great detail. Good luck and enjoy the cruise.

 

Duane

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I just read scrim67's comments. I believe all to be true, but when a poor player takes a hit they shouldn't have, and the dealer takes everyones' money instead of breaking, it will sure turn the mood of the table.

 

When the poor player takes a bad hit and everyone wins, people will tend to forget about this and still remember when they lost. It's like having the row of jackpots one off on a slot machine and thinking you were close.

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HI There MrsDeeDee

 

Yes my daughter enjoyed Camp CArnival, she went the first day a t sea for a bit, and then again on Tuesday while we went into San Juan.. She wanted no part of puerto Rico LOL.....

She averages an hour or so during the day and the same in the evening.. She enjoyed dinner with us 5 of the 7 nights...

 

She actually loved Camp CArnival better than the Oceaneer's CLub on the Disney Wonder..

thank you for your kind words

take care

Lisa

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