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Help Create a NEW "Cruising on Royal Caribbean FAQ"

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This FAQ is in the process of being created by our Royal Caribbean Community members. It should contain answers to the most commonly asked questions about cruising on Royal Caribbean ships.

 

Additionally, the following resources are available to you:

 

- Cruise Critic's Royal Caribbean Cruise Lines Profile & Ship Reviews

- Member Reviews for RCI Ships

- Cruiser's Choice Poll Results

- Royal Caribbean's Website

 

The Rules Are Very Simple:

 

Please feel free to add content, making sure you are leaving your OPINIONS at the door, so to speak. In other words, back up your contribution with facts -- by linking to appropriate information.

 

NO discussion/questioning is allowed in this thread.

 

Post your contribution as a REPLY to this posting.

 

Community guidelines are in effect; this thread will be monitored and Cruise Critic reserves the right to remove any contributions without notice.

___________________

 

This is meant as a way for you to contribute back to the Community. Please treat it with the respect that it deserves.

 

Questions/Comments/Concerns? Please feel free to send us an e-mail at: community@cruisecritic.com

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Johnny Rockets is on board the following ships.

 

Majesty, Voyager, Explorer, Adventure, Navigator, Mariner, Freedom, Liberty, Independence and Oasis of the Seas.

 

There is a cover charge of $4.95 per person. This fee includes all food ordered for dining in. Beverages such as milk shakes, bottled water and sodas are extra. Cover charge includes standard gratuity. The cover charge also applies to carry out but each person is limited to the amount of food that one can order.

 

Hours vary by day and ship. Oasis of the Seas currently offers breakfast with no cover charge.

Edited by cruisingator2

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Internet charges were recently increased (early April) to $0.65/minute.

Packages are available.

60 minutes.....$35

100 minutes...$55

150 minutes...$75

250 minutes...$100

500 minutes...$150

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On Radiance class ships there is the SeaView Cafe. This restaurant is located on Deck 12 aft. There is no charge for food items, but there is a charge for soft drinks, beer, wine and alcoholic prepared beverages.

 

The menu which offers soups, salads, various sandwiches, fries, onion rings, salsa and chips, Nathan's hot dogs, fish & chips, chicken wings and a daily dessert is the same on Radiance, Serenade and Jewel. On Brilliance the menu is more Italian with many pasta dishes.

 

Hours during the day vary by port/sea day. The SeaView is opened daily from 9PM until 1AM for late night snacks. Dress is always casual.

 

http://www.royalcaribbean.com/findacruise/experience/html.do;jsessionid=00000H-ZeXqBvO3jmd4OanQ7m56:12hbioan0?exCode=540

Edited by cruisenfever

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Beach and Pool Towels are available on the pool deck. You'll need to swipe your seapass card to get them. You can "trade" wet/soiled towels in for clean ones. Failure to return them results in a $20 fee (per towel) on your seapass account.

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It is very common for passengers to use a CPAP and RCI will gladly help you. Generally there are no outlets near the night tables next to the bed. You will need an extension cord. Most times your cabin steward will provide it as soon as he sees that you have a CPAP. To be safe, you can always ask.

 

If you use Distilled Water for your Humidifier, it is best if you ask the Special Needs Dept ahead of time. They can best reached at special_needs@rccl.com or (866) 592-7225.

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Every Royal Caribbean ship provides for friday night lay-led services. Typically, at the services, which are announced in the Cruise Compass (daily program of activities) Royal Caribbean provides prayer books, yarmulkes, electric candles, as well as challah bread and kosher wine.

 

On Channukah and, I believe, passover, there may be a rabbi aboard to conduct services. Last Chanukah aboard Legend of the Seas, for example, there were daily Chanukah services conducted by a rabbi. Aside from the challah and wine, the ship provided potato pancakes, applesauce and sour cream.

 

Note that there is a sign-up book for Friday night services (often at the Guest Relations desk) that while optional is, I was told, used to give the Hotel Department an idea of attendance, so that they can have enough bread and wine for the expected number.

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When you check in shoreside for your Royal Caribbean cruise, you will receive what the company calls a "SeaPass Card", which is a combination room key, onboard credit card and which is needed to board and depart the ship. Once you have the card, during the boarding process, it will be put into a machine, at which time your photograph is taken and associated with the card. Every time you leave and return to the ship, the card is scanned, and the security officer can see the original photo, thus assuring that the person presenting the card is the person to whom it was issued.

 

If you want to wear the card on a lanyard, just stop at the Guest Services desk and they can punch a hole in it in a location that will not interfere with either the bar codes (used by the security system when you enter and leave the ship) or the magnetic strip, used to unlock your cabin door, and when using it as an onboard charge card. It's also used as a loyalty card in the onblard casino slot machines (with prizes provided based on your level of play.)

 

The card does not have your complete room number on it for security reasons. It does indicate your dining assignment (dining room, time and table.) It also contains your Folio Number, which you need in some circumstances (arranging onboard to prepay gratuities, for example) and appears to have space for a number that will be associated with a future system that will let you see the photos taken of you by the ship's photographers on display screens and to order those you want. This system is not currently in general use, and this FAQ item should be edited when such a system is operational.

 

Try to avoid keeping the card in any magnetic field. If you discover that it stops working, it's not a problem. Head to the Guest Services desk 24 hours a day, and they can create a new one for you.

 

There are four kinds of SeaPass cards. There is a special design for children. Most passengers receive a standard card, which is currently blue in color. Guests in Junior Suites receive a silver colored card, while guests in suite accomodations (Grand Suites and above) receive gold colored cards.

 

Finally, remember that when you are leaving the ship at the end of your cruise vacation, you will need it to leave the vessel. So don't pack it away. You can keep it as a souvenir.

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The options for dining times in the Main Dining Room (MDR) are as follows:

Early Dining: 6:30pm on most itineraries. *

Late Dining: 8:30pm on most itineraries. *

My Time Dining: You may choose your dining time and make reservations at the desk set up for this purpose usually outside the dining room and frequently on Deck #5. You must pre-pay your gratuities in order to take advantage of this option.

* On some itineraries especially the Far Eastern and South American cruises, the dining times are later to accomodate the culture of the area.

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Luggage Valet is another service offered by Royal Caribbean in certain ports and with certain airlines. A sheet is provided midway through your cruise detailing this service.

 

There is a $20 fee per person for up to 2 check bags each and your scheduled flights must leave no earlier than 11:30AM and no later than 11:59PM. You will also receive your boarding passes and airline luggage tags. This service eliminates checking in at the airport with your airlines. You can proceed directly through security and then on to your gate of departure.

 

In ports that participate you leave your luggage outside your cabin the night before debarkation, making sure that both your colored tags from the ship along with your airline tags are attached. You will not see your luggage until you pick them up at your final destination.

 

In certain ports (i.e. San Juan) you must claim your luggage in the terminal and then hand off to the airline representatives after going through customs and before exiting the terminal.

 

Here is the link http://www.airportbags.com/bags/cruises/ of the company that handles the Luggage Valet Service for Royal Caribbean. Check it out to see if your next cruise destination/airline is covered by this service.

 

If you have any questions/concerns you can email/call them directly.

Edited by cruisenfever

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The Royal Caribbean kids club is divided into the following ages:

3 - 5, 6 - 8, 9 - 11, 12 - 14, 15 - 17

 

Schedules for the kids clubs are similiar fleet wide and can be found here...(compliments of the CC family board members)

http://s204.photobucket.com/albums/bb196/cruisinmama06/Royal%20Caribean%20AO%20Compass/?start=all

 

The Kids Menu...(and yes, the kids can order off of the adult menu in the main dining room)

 

RCCL-Menu2.jpg

 

To use the pools, a child must be potty trained.

 

However, on the Freedom Class and Oasis Class ships, there is a Baby Splash Zone. Children who are not potty trained are welcomed to use this area.

 

In Cabin Sitting is available on the RCI ships for children 12 months and older. Reservations are first come first serve and are not guaranteed.

 

Oasis and Allure have a nursery for children 6 months and older.

 

My Time Family Dining is an option for parents who wish to have the Adventure Ocean counselors come to the dining room to pick up the kids instead of the parents having to leave the dining room to sign the kids into Adventure Ocean.

 

Adventure Ocean provides dect phones (or pagers) for the parents of the younger aged children (ages 3-5). If you are the parent of an older child and you would like one, ask the counselors to see if there are any more available.

 

Diaper delivery service is available on RCI ships. You can pre-order diapers and have them waiting for you in your cabin.

 

Royal Tots and Royal Infants are 45 minutes sessions/play groups on RCI ships. They are informal play sessions for parents and kids ages 6 months-18 months and 18 months - 36 months.

 

RCI has a toy lending program. You can go to Adventure Ocean and ask about this free service. They will give you a bag of toys to take back to the cabin.

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Know that when you board the ship, and you encounter a waiter with a tray of "Welcome Aboard" drinks...they are NOT "free"....it's better to head to the nearest bar and order something you really want!

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You can order an entire pizza at Sorrento's and take it back to your room.

 

You can also take your drinks/beer bottles back to your room too.

 

Your room steward will empty out the fridge upon request.

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The Table Service Specialty Restaurants are available on the following ships:

 

Chops Grille - Royal Caribbean International

 

Freedom of the Seas

Liberty of the Seas

Mariner of the Seas

Navigator of the Seas

Brilliance of the Seas

Jewel of the Seas

Radiance of the Seas

Serenade of the Seas

Enchantment of the Seas

Independence of the Seas

Oasis of the Seas

Allure of the Seas

 

Portofino - Royal Caribbean International

 

Freedom of the Seas

Liberty of the Seas

Adventure of the Seas

Explorer of the Seas

Mariner of the Seas

Navigator of the Seas

Voyager of the Seas

Brilliance of the Seas

Jewel of the Seas

Radiance of the Seas

Serenade of the Seas

Independence of the Seas

Oasis of the Seas

Allure of the Seas

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Royal Caribbean has different classes of ships.

 

Sovereign Class

Monarch of the Seas

Majesty of the Seas

 

Vision Class

Legend of the Seas

Splendour of the Seas

Granduer of the Seas

Rhapsody of the Seas

Vision of the Seas

Enchantment of the Seas

 

Radiance Class

Radiance of the Seas

Brilliance of the Seas

Jewel of the Seas

Serenade of the Seas

 

Voyager Class

Voyager of the Seas

Explorer of the Seas

Adventure of the Seas

Navigator of the Seas

Mariner of the Seas

 

Freedom Class

Freedom of the Seas

Liberty of the Seas

Independence of the Seas

 

Oasis Class

Oasis of the Seas

Allure of the Seas

Edited by cruisingator2

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For those that feel one cruise is not long enough you may want to become a Consecutive Cruisers. There is no discount for booking two cruises consecutively (or as we all still like to call it a b2b).

 

Each cruise is handled separately with it's own booking number. At the conclusion of the first cruise your SeaPass Account will be closed and a new account started for the next cruise. A meeting is usually held the day prior to the end of the first cruise giving you all the necessary information about what to expect on turnaround day.

 

It is best to book early to ensure that you can have the same cabin for both cruises. However, if not, your cabin attendant will move your clothing hanging in the closet plus all loose items that have been packed into your luggage on the morning of turnaround day.

 

The best part of a consecutive cruise is when all the pax have disembarked and you are waiting for the new pax to board and you have the entire ship to yourself. This is definitely the best time to take those pictures of the ship that you couldn't take the first week......and maybe do your own private cabin crawl.

Edited by cruisenfever

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Be prepared to tip the following amounts:

 

Stateroom Attendant - $3.50 per PERSON, per day (including kids)

Dining Room Waiter - $3.50 per PERSON, per day (including kids)

Assistant Waiter - $2.00 per PERSON, per day (including kids)

Head Waiter - .75 per PERSON, per day (or at your discretion)

 

You will receive envelopes on the last afternoon to distribute. It's much easier (for me) to pre pay the tips and you'll receive vouchers to give to the staff.

Edited by PattyG12

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The recommended gratuity for your stateroom attendant if you are booked in a GS cabin or above is $5.75pp per day.

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Royal Caribbean Cruises Limited (RCCL)

On RCCL: Per the Can vs. Fountain Soda Package(s): [FSP/FSPs]

Per the Can: Soda is $2.25 & Room Fridge 15% Tip Included

U.S.A. Funds before 15% Tip $1.95 U.S.A. Funds

FSPs [incl. 15% Tip]:

[18+] Adult $6/Day U.S.A. Funds.

[17 & under] Child/Kids $4/Day U.S.A. Funds.

No Tax Added for FSP/FSPs: Purchased via RCCL’s website &

Purchased @ sea in international waters

Tax Added for FSP/FSPs:

If purchased while @ port on day #1.

 

Included in the FSP is the following:

Thermos Cup(s) for the Soda, you get to KEEP For both Kids & Adults; a Coke sticker (Or Coke Brand) on your Sea-Pass card.

If you purchase the fountain soda package(s) on the ship.

Or...

Thermos Cup(s) for the Soda, you get to KEEP For both Kids & Adults; As well the written Coca-Cola logo will be integrated into your Sea-Pass card in the lower left hand corner; The Thermos Cup(s) WILL be placed in your room ahead of time your Thermos (es) [insulated Mug(s)] will be placed in your Stateroom inside of a plastic sleeve(s) plus there will be a paper indicating how many people in your stateroom have pre-ordered the FSP/FSPs.

If you order the FSP via RCCL’s website after booking with them via Royal Caribbean's websitethe FSP price will be listed in Local Funds NOT per day BUT the total amount for the cruise.

 

Re: Ship Purchasing of FSP/FSPs

If you purchase the FSP on board ship a Coke sticker or Coke brand will be placed on your Sea-Pass card or your child's depending on who it is ordered for; as for the thermos cup(s) you will have to take you from the area they have set up for FSPs sales or they will give it to you after you sign the receipt for the FSP/FSPs.

 

FSP Pricing Adult [18+]:

$34.50 USA Funds for 5 Days

$41.40 USA Funds for 6 Days

$48.30 USA Funds for 7 Days

$55.20 USA Funds for 8 Days

$62.10 USA Funds for 9 Days

$69.00 USA Funds for 10 Days

$75.90 USA Funds for 11 Days

$82.80 USA Funds for 12 Days

$89.70 USA Funds for 13 Days

$96.60 USA Funds for 14 Days

 

FSP Pricing Child [17 & under]:

$23.00 USA Funds for 5 Days $27.60 USA Funds for 6 Days

$32.20 USA Funds for 7 Days $36.80 USA Funds for 8 Days

$41.40 USA Funds for 9 Days $46.00 USA Funds for 10 Days

$50.60 USA Funds for 11 Days $55.20 USA Funds for 12 Days

$59.80 USA Funds for 13 Days $64.40 USA Funds for 14 Days

 

Edited by Swath

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Junior Suite Enhancements:

Two cruise credits

Tea and coffee service en-suite

Terry bathrobes (for use on board)

Bathroom amenities

Walk-In Closet

A Bathtub NOT a Shower Stall in the Bathroom

Suite check-in line @ embarkation

Silver SeaPass® card for recognition

Edited by Swath

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On Embarkation Day [Day #1]

The Windjammer Cafe opens @ 11:30 AM

Your room/rooms will NOT be ready before 1:00 PM

 

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The Voyager class of ships has two different designs. The older 3 ships (Voyager of the Seas, Explorer of the Seas, and Adventure of the Seas) are considered 1st generation, the last 2 ships (Navigator of the Seas and

Mariner of the Seas) are considered 2nd generation ships. Some differences between the 2

 

1st generation -

The balconies are part of the superstructure of the ship and therefore are more 'cave like'

In the kids area there is a section called adventure beach with a small water slide for the little ones

There is 1 teen area on these ships

 

2nd generation -

The balconies sit outside the superstructure and are therfore much 'airier' as they are mainly glass

The adventure beach section on the 1st generation has been replaced by a 2nd teen area

 

I know there are more differences but can't remember them right now.

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Water (cups, not bottles), tea, coffee (non-speciality), lemonade, and ice tea all day.

 

Milk, as well as orange, apple, tomato, tropical juice (not freshly squeezed) at breakfast.

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As one of the few lines that still defaults to paying suggested gratuities in cash, in envelopes, on the last night of the cruise, please refer to the

 

Cruise Tip Calculator

 

for mathematical assistance in preparing your tip envelopes. The calculator requires you to select the cruise line, the number of passengers and the length of your cruise. In return, it will provide for you the recommended tip amounts, and it will break down the correct number of bills of each denomination you will need to fill the envelope for each recommended tipped staff person.

 

There are currently three ways to pay gratuities on Royal Caribbean.

 

1. Pre-paid. The exact recommended amount for the tips are added to your booking invoice, and are paid in full at the time of final payment, usually a couple months before sailing. This method is required if you choose to use My Time Dining, since you will likely have different staff serving you each night. In addition, it is widely thought that this is the only situation where tips are pooled, again, because it would be impossible to directly distribute the tips to each individual staff member.

 

2. Charged to on-board account. This method requires you to take the positive step of filling out a form provided to you during the cruise, authorizing them to charge the exact recommended gratuities to your on-board account. This request has a deadline, usually a couple days before the end of the cruise.

 

Note: For both options 1 and 2, at the end of the cruise you will be provided with envelopes and voucher coupons for each tipped staff person so that you will have something to hand the staff. You may also include additional cash in the envelopes should you so choose.

 

3. Cash. This is the default method (unless you have chosen My Time Dining, see option #1.) Tips are recommended on a per-person, per-day amount, and you will need to calculate the totals for each person, round up the cash and stuff the envelopes, which will be left in your cabin near the end of the cruise. As mentioned earlier, the Cruise Tip Calculator is a big help with this process.

 

Finally, although this subject can be somewhat controversial, it is important to note that despite the use of the words "tip" and "gratuity", this transaction is in essence much more a "service charge" than anything else. The very vast majority of the wage earned by these recommended tipped positions comes from these funds, much more so than many of the instances of tipping or providing gratuities that you may encounter at other venues.

 

Theron

Edited by Host Kewlguy

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Royal Carribean Monarch of the Sea.

 

last night you're given color tags w/ number and instructions to leave your luggage outside your stateroom or you can do the 'Express Departure" taking your own luggage off. we choose the Express leaving @ 7:45 am instead of having to wait til 8:30 to be called and search our luggage through the mounds of other luggage. we were leaving the terminal @ 8 am. We loved it!

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Wheelchair assistance

Best to ask for wheelchair assistance when making a cruise reservation, this request will be added to any included air travel. It is helpful if you can indicate to what extent assistance is required, for example can the passenger climb a few steps up to smaller aircraft.

At airports, and many rail stations in Europe, wheelchairs and, if necessary, someone to push the chair are available on request at assistance points and information desks.

Taxi cabs can often use disabled 'drop off and pick up' points - be sure to ask the cab driver.

At cruise terminals you may have to find someone or somewhere to locate a wheelchair. If possible look for terminal personel with a radio; this generally speeds up wheelchair provision.

Experiences over the past few years have been good, assistance personel are a goldmine of terminal information and invariably of cheerful disposition. A gratuity is not expected but appreciated.

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As of June 1, 2010 RCI has reinstated the combining of benefits when booking a cruise while on a cruise.

 

Your benefits include an OBC from booking on board which can be combined with either a Balcony Discount (if you are Platinum/Diamond/Diamond Plus) or a C&A Savings Certificate, if one becomes available for your cruise. Details are available on the RCI website under Crown & Anchor Benefits and you must log in to have access to all information.

 

New OBC Plus Platinum ~ Diamond ~ Diamond Plus Balcony Discounts as of June 1, 2010

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Hope it doesn't ever apply to you, but.....the Medical Centre on RCI's ships are excellent. X-rays, various 'tests' and an ICU...which I was in.

The Medical Centre is usually found on deck 1. Doctor and staff are brilliant.

Thank goodness for travel insurance :)

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I can confirm that Spanish VAT of 16% is applied to most onboard products with the exception of bar sales and restaurant cover charges (Portofino & Johnny Rockets) where it is 7% when sailing from Barcelona and the ship DOES NOT visit a NON-EU port.

 

The General Store is no longer stocked with Duty Free Liquor nor Cigarettes as they are not allowed to sell duty free items whether in port or when sailing.

 

15% gratuity is charged on the original amount, not the amount after the VAT has been added.

 

The 16% rate is to increase to 18% from July 1st 2011 and the 7% rate will increase to 8%.

 

The rate of 4% for essentials and medicines will remain unchanged.

 

4642241455_632fcd8631_b.jpg

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When booking a cruise either from home or while on a cruise the following is a breakdown of the amount of deposit required which is dependent on the number of nights booked. Please note that the deposit amount will doubled if booked in a Grand Suite or higher cabin category.

 

Deposit required when booking up to a JS cabin category

$100 for a 3-5 night sailing

$250 for a 6-9 night sailing

$450 for a 10+ night sailing

 

Deposit required when booking a GS cabin and above category

$200 for a 3-5 night sailing

$500 for a 6-9 night sailing

$900 for a 10+ night sailing

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When booking a cruise either from home or while on a cruise the following is a breakdown of the amount of deposit required which is dependent on the number of nights booked. Please note that the deposit amount will doubled if booked in a Grand Suite or higher cabin category.

 

Deposit required when booking up to a JS cabin category

$100 for a 3-5 night sailing

$250 for a 6-9 night sailing

$450 for a 10+ night sailing

 

Deposit required when booking a GS cabin and above category

$200 for a 3-5 night sailing

$500 for a 6-9 night sailing

$900 for a 10+ night sailing

The above amounts listed are "per person" and not per cabin.

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I see this question frequently asked, what is a hump cabin?

 

On Radiance Class ships, it is the rounded out area right around the centrum. Many of these cabins have extra large balconies and great views both forward and aft.

On Voyager Class, it is the bump out section around the centrum as well, however, balconies do not have as large an area as Radiance ones. Great views though and easy walking to where you want to go.

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Ship Classes Royal Caribbean Cruises Limited (RCCL)

From: Royal Caribbean’s Website

 

Oasis-Class 2 [Cap: 6296]

Oasis of the Seas: 5 Dec 2009

Allure of the Seas: 1 Dec 2010

 

Freedom-Class 3 (Cap: 4375)

Freedom of the Seas: 4 Jun 2006

Liberty of the Seas: 19 May 2007

Independence of the Seas: 2 May 2008

 

Voyager-Class 5 (Cap: 3838)

Voyager of the Seas: 21 Nov 1999

Explorer of the Seas:28 Oct 2000

Adventure of the Seas:18 Nov 2001

Navigator of the Seas: 14 Dec 2002

Mariner of the Seas: 16 Nov 2003

 

Radiance-Class 4 (Cap: 2501)

Radiance of the Seas: 10 Mar 2001

Jewel of the Seas: 8 May 2001

Brilliance of the Seas: 19 Jul 2002

Serenade of the Seas: 1 Aug 2003

 

Vision-Class 6

Vision of the Seas: 2 May 1998(Cap: 2435)

Legend of the Seas: 16 May 1995(Cap: 2076)

Splendour of the Seas: 31 Mar 1996(Cap: 2076)

Grandeur of the Seas: 14 Dec 1996(Cap: 2446)

Rhapsody of the Seas: 19 May 1997(Cap: 2435)

Enchantment of the Seas: 31 Jul 1997(Cap: 2446)

 

Sovereign-Class 2 (3*) (Cap: 2477)

Sovereign of the Seas: 16 Jan 1988 *

Monarch of the Seas: 17 Nov 1991

Majesty of the Seas: 26 Apr 1992

 

*Transferred By RCCL from Royal Caribbean International to Pullmantur Cruises November 2008

Edited by Swath

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Royal Caribbean Cruises Ltd. [RCCL]

Royal Caribbean Cruises Limited

http://en.wikipedia.org/wiki/Royal_Caribbean_Cruises_Ltd

http://phx.corporate-ir.net/phoenix.zhtml?c=103045&p=irol-irhome

http://www.royalcaribbean.com/

 

Royal Caribbean Cruises Ltd. [RCCL]

Royal Caribbean International, U.S.A.

Celebrity X Cruises, U.S.A. {Originally Greece}*

Pullmantur Cruises, Spain

Azamara Club Cruises, U.S.A.

CDF Croisieres de France

TUI Cruises (50% Ownership), Germany

 

* Also referred to as: X or =X=

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On the RCI ships I have been on AOS, ExOS & JOS, The Champagne Bar will sell you a whole bottle of Champagne and can save it for you, by recapping and preserving the bubbly essence. I have done this to have a nightly glass of bubbly before dinner. Indulge.... buy a bottle and nurse it all week!!

Edited by JJSMaine

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