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Golden Overbooked- What Happens?


thebrat99

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Got a call from our TA with a great offer to move our cruise from 2/6 to 3/6 because the Golden is 'seriously overbooked'. I couldn't take the offer because I have two weeks booked and they couldn't accomodate that, but what happens if they can't get enough people to accept the offers? This was a great offer, $500 pp shipboard credit, upgrade from AC to penthouse suite, and $100 pp airline change fee. If I only had one week I would have done it. Thanks.

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Thanks Toto, reason I asked is that I was talking to someone who said that when they were on an oversold ship, there were many who got to the pier and were denied boarding. Said there was close to a riot! Would be a horrible way to start a cruise! I am not worried about us, booked specific room, flying to San Juan the day before and will get to the pier EARLY, just dont like to be around chaotic scenes. I am so ready for this cruise, I cant help but enjoy it! Thanks again.

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Thanks Toto, reason I asked is that I was talking to someone who said that when they were on an oversold ship, there were many who got to the pier and were denied boarding. Said there was close to a riot! Would be a horrible way to start a cruise!

 

Who would be denied boarding? Those with guarantees? Or is it first come, first served?

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I had also read a report about that happening, but only once. It was a BIG group that they oversold to.

Princess is pretty good about assigning cabins up to 24 hours in advance. I wouldn't worry at all about this, it happens all of the time.

They offer such a great deal for those that are willing to switch, they always get takers willing to postpone their vacation.

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I can't believe that ever happened w/Princess!

 

Princess HAS to clear the ship for everyone that holds a confirmed booking...they will sweeten the offer until someone grabs it!

 

I once got the entire cruise refunded (It was a 17 day) & switched to a Full suite on another cruise - 25 days - for entirly FREE! (I had FF Air - so no problem there & I was planning to book the 25 day one anyway) These were OUR options as presented to Princess.......they must have been desperate - it was one day only before we were to sail that this was all finalized!

 

Never have been able to repeat that great deal! -they must have my account "red flagged" as a "tough" negociator - or else others "cave in" too readily!!!

 

Hey guys! - Don't you know how to play poker??? Don't take an offer for just a bit of OBC and a "Paltry" upgrade - Go For the WORKS!

 

I read about all who take "lame" offers and I just laugh thinking about what they could really get if they did a bit of "negociating"!!!

 

GotToCruise (aka Renee)

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Toto - Yeah!!! it was SUCH a deal! Lyman plays a mean game at negociations! --I wanted to "cave" earlier - but he said to "hang in" - and it payed off!!!

 

We had another experience just 2 years ago on a Royal Princess British Isles cruise- Lyman tried (again) to be "tough" - but Princess Rep. just laughed at our requests - and said others will take so much less!!! We were already in London visiting w/our daughter so we said NAH! - we'll sail for what was offered ----(and then when we arrived at the dock we found we were upgraded from an outside to a balcony - go figure??)

 

If only we could all get together and "pool" our responses when one gets a "mover-over" offer?? :D Safety in numbers....Princess wouldn't have a chance.......

 

GotToCruise (aka Renee)

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I do not understand how a cruise could be overbooked and no one finds out until the day of the cruise. Final payments are due 90 days in advance. Anyone booking within that time frame pays 100% of the fare. Are we saying that cruise lines have to overbook to cover cancellations after final payments. I believe that there are no refunds within the last two weeks before sailing, so at that point the exact number of passengers can be determined. It would seem that anyone who has a cabin assignment should be guaranteed they would not be bumped. This means that only passengers with "guaranteed cabins" (which are obviously not guaranteed) should be affected by overbooking and they should be notified at least two weeks in advance.

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