Jump to content

Problems with Celebrity Vineyards?


Recommended Posts

Has anyone else had issues with ordering their Reidel wine glass sets when they got back from their cruise?


We ordered 2 sets on our cruise through the celebrity vineyards site when we got back from our vacation (ordered on Dec. 7). They were supposedly sent by UPS, but they have not arrived yet. Even if it's UPS ground, it has been 2 weeks since it shipped. It should have arrived by now.


I have called twice, both times the people on the phone have been nice and promised to send me the tracking info so we can find where my wine glasses are, but both times I have received nothing. I am starting to get frustrated.


I'm curious if my experience is more the exception or the rule, or if there are suggestions for other avenues to get my issue resolved.



Link to post
Share on other sites


This topic is now archived and is closed to further replies.

  • Forum Jump
    • Categories
      • Forum Assistance
      • SPECIAL EVENT: Q&A with Barbara Muckermann, CMO Silversea Cruises
      • ICYM Our Cruise Critic Live Special Event: Explore the Remote World with Hurtigruten!
      • Q&A with the Quark Expeditions Team: New Ship Ultramarine
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
  • Create New...