Sailfish Posted March 31, 2005 #1 Share Posted March 31, 2005 We had a great cruise aboard the Mariner in Feb, but at disembarkment, one of our suitcases failed to show up. A month later, it still has not been located, so the cruise line is sending me a form to fill out, requesting that I itemize its contents. I have already established a claim and filed a lost property report before departing for the airport. According to the "Risk Management" department (the people who process these types of claims), there is a limit of $300 per passenger for lost luggage, and it is limited to clothing only - you can't claim photos, electronic equipment or scuba gear or the value of the suitcase (which was new). To say the least, I am extremly upset that our bag never turned up. The amount I can claim is less than what I feel the contents of my bag were worth, but I realize that it's better than nothing. And I am happy that Royal Caribbean is giving me the opportunity to file a claim. So, as I itmeize the contents of my bag, it's obvious I am going to go over $300. Even if I were to receive $300 (which I have a feeling I will not - does anyone?) it still would not cover my loss. Can I ask for an upgrade or shipboard credit on a future cruise in addition to my claim? Any input on this would be much appreciated. Link to comment Share on other sites More sharing options...
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