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Current Concierges continued


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Now, isn't that good news that they didn't wait for the Royal Advantage and created a diamond lounge already!!!:)

 

False alarm!

 

It's odd really. I found out they are calling it a diamond lounge, but serving the same as the diamond event. And it's for D only. No D+ or PC allowed!! Really! :) I think it's a way to encourage more bookings because of the location. It's held during open hours of the LA's office - right in her office.

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Betsy's gone. Anis is BR concierge and seems super nice - so far. :)

 

I wonder what happened to Gustavo Butcher. He was set to take over on 1/12/13. He was the assistant GSM to Jorge, and both he and Betsy confirmed that he would take over from Betsy today.

 

I guess that I'll find out when we board the Vision, as Jorge will be our GSM there....his normal ship!

 

Have a great cruise Gina!!:);)

 

Rick

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Rick............heard that Gustavao is at Guest Services and goes home on vacation in a few weeks.......since he does maybe they needed someone who could do the concierge job for the whole time Betsy is gone..

He'll then go to the Splendor as concierge..

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Rick............heard that Gustavao is at Guest Services and goes home on vacation in a few weeks.......since he does maybe they needed someone who could do the concierge job for the whole time Betsy is gone..

He'll then go to the Splendor as concierge..

 

 

Thanks Kathy! That makes sense.

 

Rick

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AD Adventure -(Concierge)Silvia Abreu De Gasperi as of 11/25/12

AL Allure --(Concierge)- Fernando Ugalde Nadal (till 02/24/13) and Rahim Fraoui (till 03/17/13)

(Diamond)-Dexter Fraser

BR Brilliance -(Concierge) Annis Tebbeb(till Feb sometime)--Betsy Medrano on vacation 01/12/13 -03/02/13)

EN Enchantment -(Concierge)Reyno Varkevisser(vacation 02/26/13 till 04/01/13(replacement unknown)

(Diamond) Jasmin Villajuan

EX Explorer- (Concierge) Mario Reyes as of 01/13/13(Denzil Fernandes)

FR Freedom (Concierge)- Willie Salaya till 02/10/13(Bertrand Almeida 02/10/13 till April)

(Diamond)- Bertrand Almeida till 02/10/13

GR Grandeur-(Concierge)- Israel Sanchez (till early Feb 2013)

(Diamond) Ruth Romo Ortiz till 01/13/13(back 03/13)

ID Independence (Concierge)Raj Bhugwath till Feb 2013(Ryno Strapp)

(Diamond) -Columella Arandia as of 06/30/12

JW Jewel -(Concierge) Diego Tripaldi till April 2013(exact date TBD)

LG Legend -(Concierge)Rahul Barua (as of 02/06/13 when the concierge lounge is added)

(Diamond)-Andrew Finegold

(as of 02/06/13 when the Diamond Lounge is added)

LB Liberty- (Concierge)-Carlos Ortiz(until May 2013)

(Diamond)-Oana Popa (on vacation 01/14/13-03/13/13)

MJ Majesty - none

MA Mariner -(Concierge)- Luca Iorio

(Diamond)- Erik Lafitte till 02/10/13( Martina Leggitimo 02/10/13 till 04/13/13)

MN Monarch - none

NV Navigator – (Concierge)Ricardo Mock till 02/09/13(Alexandra Elena Nica)

OA Oasis (Concierge) Francis Calimag and Charmaine Fernandes-till April 2013 ( Allan Fajardo on vacation as of 12/08/12)

(Diamond) Carolina Cullbera till Feb or March 2013

RD Radiance -(Concierge)Juan Diego Miranda-Allen till 02/04/13 (Gazetty James )

(Diamond) Gazetty James (replacement TBD)

RH Rhapsody -(Concierge) Pretty Shamu 10/14/12-1/23/13(Amit Chattopadhyay)

(Diamond) Baris 10/14/12-03/13

SR Serenade - (Concierge) Nadja Djurdjevic 01/14/13 till 03/04/13

(Francois Roux)

(Diamond) Rami Tabassi till 05/05/13

SP Splendour–(Concierge) Telma Santos(end of Jan '13?)Gustavo Butcher

(Diamond)Carolina Costa till 03/13

VI Vision - none till 10/23/13

VY Voyager -(Concierge)Yangyang Qi

 

 

To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com

The underscore is ONLY between the ships two letters and Concierge.

i.e

EX_Concierge@rccl.com

 

 

**For the Rhapsody RH_SuitesConcierge@rccl.com

**For the Grandeur GR_SuitesConcierge@rccl.com

 

**On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship

i.e

OA_Concierge01@rccl.com

OA_Concierge02@rccl.com

 

On ships with Diamond lounge concierge,add the word Diamond in front of Concierge

i.e

FR_DiamondConcierge@rccl.com

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Hi ,

 

Just to clarify the situation on Serenade.

 

Concierge Lounge is Francois Roux who left today with us. He is being replaced in his absence by the Diamond Lounge host who is indeed Nadja Djurdjevic. We were advised that someone from Guest Relations would be covering for Nadja in the Diamond Lounge. Francois returns on board on 4th March when Nadja goes on vacation.

 

Cheers,

Steve

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Hi ,

 

Just to clarify the situation on Serenade.

 

Concierge Lounge is Francois Roux who left today with us. He is being replaced in his absence by the Diamond Lounge host who is indeed Nadja Djurdjevic. We were advised that someone from Guest Relations would be covering for Nadja in the Diamond Lounge. Francois returns on board on 4th March when Nadja goes on vacation.

 

Cheers,

Steve

thanks.............guess my info is correct:)

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Reyno said he would be on vacation on/about Feb 14 through April 1 or so...and will be back before the ship moves to Port Canaveral...from the horses mouth...not sure of replacement...this info was accurate as of 1/13

Guess there was a change since he emailed me Jan 8th..:confused:

 

edit.just heard from Reyno.........seems the GSM is the one who decided on the change of plans..

Edited by PH8
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AD Adventure -(Concierge)Silvia Abreu De Gasperi as of 11/25/12

AL Allure --(Concierge)- Fernando Ugalde Nadal (till 02/24/13) and Rahim Fraoui (till 03/17/13)

(Diamond)-Dexter Fraser

BR Brilliance -(Concierge) Annis Tebbeb(till Feb sometime)--Betsy Medrano on vacation 01/12/13 -03/02/13)

EN Enchantment -(Concierge)Reyno Varkevisser(vacation 02/14/13 till 04/01/13(replacement unknown)

(Diamond) Jasmin Villajuan

EX Explorer- (Concierge) Mario Reyes as of 01/13/13(Denzil Fernandes)

FR Freedom (Concierge)- Willie Salaya till 02/10/13(Bertrand Almeida 02/10/13 till April)

(Diamond)- Bertrand Almeida till 02/10/13

GR Grandeur-(Concierge)- Israel Sanchez (till early Feb 2013)

(Diamond) Ruth Romo Ortiz till 01/13/13(back 03/13)

ID Independence (Concierge)Raj Bhugwath till Feb 2013(Ryno Strapp)

(Diamond) -Columella Arandia as of 06/30/12

JW Jewel -(Concierge) Diego Tripaldi till April 2013(exact date TBD)

LG Legend -(Concierge)Rahul Barua (as of 02/06/13 when the concierge lounge is added)

(Diamond)-Andrew Finegold

(as of 02/06/13 when the Diamond Lounge is added)

LB Liberty- (Concierge)-Carlos Ortiz(until May 2013)

(Diamond)-Oana Popa (on vacation 01/14/13-03/13/13)

MJ Majesty - none

MA Mariner -(Concierge)- Luca Iorio

(Diamond)- Erik Lafitte till 02/10/13( Martina Leggitimo 02/10/13 till 04/13/13)

MN Monarch - none

NV Navigator – (Concierge)Ricardo Mock till 02/09/13(Alexandra Elena Nica)

OA Oasis (Concierge) Francis Calimag and Charmaine Fernandes-till April 2013 ( Allan Fajardo on vacation as of 12/08/12)

(Diamond) Carolina Cullbera till Feb or March 2013

RD Radiance -(Concierge)Juan Diego Miranda-Allen till 02/04/13 (Gazetty James )

(Diamond) Gazetty James (replacement TBD)

RH Rhapsody -(Concierge) Pretty Shamu 10/14/12-1/23/13(Amit Chattopadhyay)

(Diamond) Baris 10/14/12-03/13

SR Serenade - (Concierge) Nadja Djurdjevic 01/14/13 till 03/04/13

(Francois Roux)

(Diamond) Rami Tabassi till 05/05/13

SP Splendour–(Concierge) Telma Santos(end of Jan '13?)Gustavo Butcher

(Diamond)Carolina Costa till 03/13

VI Vision - none till 10/23/13

VY Voyager -(Concierge)Yangyang Qi

 

 

To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com

The underscore is ONLY between the ships two letters and Concierge.

i.e

EX_Concierge@rccl.com

 

 

**For the Rhapsody RH_SuitesConcierge@rccl.com

**For the Grandeur GR_SuitesConcierge@rccl.com

 

**On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship

i.e

OA_Concierge01@rccl.com

OA_Concierge02@rccl.com

 

On ships with Diamond lounge concierge,add the word Diamond in front of Concierge

i.e

FR_DiamondConcierge@rccl.com

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Sorry,have no idea.....some concierges keep me informed:D........some don't:(..

 

and to help fill in the blanks,I count on people like you to let me know.this thread is a group effort..:)

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AD Adventure -(Concierge)Silvia Abreu De Gasperi as of 11/25/12

AL Allure --(Concierge)- Fernando Ugalde Nadal (till 02/24/13) and Rahim Fraoui (till 03/17/13)

(Diamond)-Dexter Fraser

BR Brilliance -(Concierge) Annis Tebbeb(till Feb sometime)--Betsy Medrano on vacation 01/12/13 -03/02/13)

EN Enchantment -(Concierge)Reyno Varkevisser(vacation 02/14/13 till 04/01/13(replacement unknown)

(Diamond) Jasmin Villajuan

EX Explorer- (Concierge) Mario Reyes as of 01/13/13(Denzil Fernandes)

FR Freedom (Concierge)- Willie Salaya till 02/10/13(Bertrand Almeida 02/10/13 till April)

(Diamond)- Bertrand Almeida till 02/10/13

GR Grandeur-(Concierge)- Israel Sanchez (till early Feb 2013)

(Diamond) Ruth Romo Ortiz till 01/13/13(back 03/13)

ID Independence (Concierge)Raj Bhugwath till Feb 2013(Ryno Strapp)

(Diamond) -Columella Arandia as of 06/30/12

JW Jewel -(Concierge) Diego Tripaldi till April 2013(exact date TBD)

LG Legend -(Concierge)Rahul Barua (as of 02/06/13 when the concierge lounge is added)

(Diamond)-Andrew Finegold

(as of 02/06/13 when the Diamond Lounge is added)

LB Liberty- (Concierge)-Carlos Ortiz(until May 2013)

(Diamond)-Oana Popa (on vacation 01/14/13-03/13/13)

MJ Majesty - none

MA Mariner -(Concierge)- Luca Iorio

(Diamond)- Erik Lafitte till 02/10/13( Martina Leggitimo 02/10/13 till 04/13/13)

MN Monarch - none

NV Navigator – (Concierge)Ricardo Mock till 02/09/13(Alexandra Elena Nica)

OA Oasis (Concierge) Francis Calimag and Charmaine Fernandes-till April 2013 ( Allan Fajardo on vacation as of 12/08/12)

(Diamond) Carolina Cullbera till Feb or March 2013

RD Radiance -(Concierge)Juan Diego Miranda-Allen till 02/04/13 (Gazetty James )

(Diamond) Gazetty James (replacement TBD)

RH Rhapsody -(Concierge) Pretty Shamu 10/14/12-1/23/13(Amit Chattopadhyay)

(Diamond) Baris 10/14/12-03/13

SR Serenade - (Concierge) Nadja Djurdjevic 01/14/13 till 03/04/13

(Francois Roux)

(Diamond) Rami Tabassi till 05/05/13

SP Splendour–(Concierge) Telma Santos(till 01/19/13)Gustavo Butcher

(Diamond)Carolina Costa till 03/13

VI Vision - none till 10/23/13

VY Voyager -(Concierge)Yangyang Qi

 

 

To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com

The underscore is ONLY between the ships two letters and Concierge.

i.e

EX_Concierge@rccl.com

 

 

**For the Rhapsody RH_SuitesConcierge@rccl.com

**For the Grandeur GR_SuitesConcierge@rccl.com

 

**On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship

i.e

OA_Concierge01@rccl.com

OA_Concierge02@rccl.com

 

On ships with Diamond lounge concierge,add the word Diamond in front of Concierge

i.e

FR_DiamondConcierge@rccl.com

Edited by PH8
SP update
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AD Adventure -(Concierge)Silvia Abreu De Gasperi as of 11/25/12

AL Allure --(Concierge)- Fernando Ugalde Nadal (till 02/24/13) and Rahim Fraoui (till 03/17/13)

(Diamond)-Dexter Fraser

BR Brilliance -(Concierge) Annis Tebbeb(till Feb sometime)--Betsy Medrano on vacation 01/12/13 -03/02/13)

EN Enchantment -(Concierge)Reyno Varkevisser(vacation 02/14/13 till 04/01/13(replacement unknown)

(Diamond) Jasmin Villajuan

EX Explorer- (Concierge) Mario Reyes as of 01/13/13(Denzil Fernandes)

FR Freedom (Concierge)- Willie Salaya till 02/10/13(Bertrand Almeida 02/10/13 till April)

(Diamond)- Bertrand Almeida till 02/10/13

GR Grandeur-(Concierge)- Israel Sanchez (till early Feb 2013)

(Diamond)replacement TBA (Ruth Romo Ortiz on vacation 01/13/13- 03/13)

ID Independence (Concierge)Raj Bhugwath till Feb 2013(Ryno Strapp)

(Diamond) -Columella Arandia as of 06/30/12

JW Jewel -(Concierge) Diego Tripaldi till April 2013(exact date TBD)

LG Legend -(Concierge)Rahul Barua (as of 02/06/13 when the concierge lounge is added)

(Diamond)-Andrew Finegold

(as of 02/06/13 when the Diamond Lounge is added)

LB Liberty- (Concierge)-Carlos Ortiz(until May 2013)

(Diamond)-Oana Popa (on vacation 01/14/13-03/13/13)

MJ Majesty - none

MA Mariner -(Concierge)- Luca Iorio

(Diamond)- Erik Lafitte till 02/10/13( Martina Leggitimo 02/10/13 till 04/13/13)

MN Monarch - none

NV Navigator – (Concierge)Ricardo Mock till 02/09/13(Alexandra Elena Nica)

OA Oasis (Concierge) Francis Calimag and Charmaine Fernandes-till April 2013 ( Allan Fajardo on vacation as of 12/08/12)

(Diamond) Carolina Cullbera till Feb or March 2013

RD Radiance -(Concierge)Juan Diego Miranda-Allen till 02/04/13 (Gazetty James )

(Diamond) Gazetty James (replacement TBD)

RH Rhapsody -(Concierge) Pretty Shamu 10/14/12-1/23/13(Amit Chattopadhyay)

(Diamond) Baris 10/14/12-03/13

SR Serenade - (Concierge) Nadja Djurdjevic 01/14/13 till 03/04/13

(Francois Roux)

(Diamond) Rami Tabassi till 05/05/13

SP Splendour–(Concierge) Telma Santos(till 01/19/13)Gustavo Butcher

(Diamond)Carolina Costa till 03/13

VI Vision - none till 10/23/13

VY Voyager -(Concierge)Yangyang Qi

 

 

To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com

The underscore is ONLY between the ships two letters and Concierge.

i.e

EX_Concierge@rccl.com

 

 

**For the Rhapsody RH_SuitesConcierge@rccl.com

**For the Grandeur GR_SuitesConcierge@rccl.com

 

**On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship

i.e

OA_Concierge01@rccl.com

OA_Concierge02@rccl.com

 

On ships with Diamond lounge concierge,add the word Diamond in front of Concierge

i.e

FR_DiamondConcierge@rccl.com

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EX Explorer- (Concierge) Mario Reyes as of 01/13/13(Denzil Fernandes)

 

We just got off the EOS. Denzel went over to the Liberty.

Thanks..........is he the Diamond Concierge there??

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AD Adventure -(Concierge)Silvia Abreu De Gasperi as of 11/25/12

AL Allure --(Concierge)- Fernando Ugalde Nadal (till 02/24/13) and Rahim Fraoui (till 03/17/13)

(Diamond)-Dexter Fraser

BR Brilliance -(Concierge) Annis Tebbeb(till Feb sometime)--(Betsy Medrano on vacation 01/12/13 -03/02/13)

EN Enchantment -(Concierge)Reyno Varkevisser(vacation 02/14/13 till 04/01/13(replacement unknown)

(Diamond) Jasmin Villajuan

EX Explorer- (Concierge) Mario Reyes as of 01/13/13

FR Freedom (Concierge)- Willie Salaya till 02/10/13(Bertrand Almeida 02/10/13 till April)

(Diamond)- Bertrand Almeida till 02/10/13

GR Grandeur-(Concierge)- Israel Sanchez (till early Feb 2013)

(Diamond)replacement TBA (Ruth Romo Ortiz on vacation 01/13/13- 03/13)

ID Independence (Concierge)Raj Bhugwath till Feb 2013(Ryno Strapp)

(Diamond) -Columella Arandia as of 06/30/12

JW Jewel -(Concierge) Diego Tripaldi till April 2013(exact date TBD)

LG Legend -(Concierge)Rahul Barua (as of 02/06/13 when the concierge lounge is added)

(Diamond)-Andrew Finegold

(as of 02/06/13 when the Diamond Lounge is added)

LB Liberty- (Concierge)-Carlos Ortiz(until May 2013)

(Diamond)-Denzil Fernandes(Oana Popa on vacation 01/14/13-03/13/13)

MJ Majesty - none

MA Mariner -(Concierge)- Luca Iorio

(Diamond)- Erik Lafitte till 02/10/13( Martina Leggitimo 02/10/13 till 04/13/13)

MN Monarch - none

NV Navigator – (Concierge)Ricardo Mock till 02/09/13(Alexandra Elena Nica)

OA Oasis (Concierge) Francis Calimag and Charmaine Fernandes-till April 2013 ( Allan Fajardo on vacation as of 12/08/12)

(Diamond) Carolina Cullbera till Feb or March 2013

RD Radiance -(Concierge)Juan Diego Miranda-Allen till 02/04/13 (Gazetty James )

(Diamond) Gazetty James (replacement TBD)

RH Rhapsody -(Concierge) Amit Chattopadhyay as of 01/23/13 (Pretty Shamu )

(Diamond) Baris 10/14/12-03/13

SR Serenade - (Concierge) Nadja Djurdjevic 01/14/13 till 03/04/13

(Francois Roux)

(Diamond) Rami Tabassi till 05/05/13

SP Splendour–(Concierge) Gustavo Butcher as of 01/19/13(Telma Santos)

(Diamond)Carolina Costa till 03/13

VI Vision - none till 10/23/13

VY Voyager -(Concierge)Yangyang Qi

 

 

To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com

The underscore is ONLY between the ships two letters and Concierge.

i.e

EX_Concierge@rccl.com

 

 

**For the Rhapsody RH_SuitesConcierge@rccl.com

**For the Grandeur GR_SuitesConcierge@rccl.com

 

**On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship

i.e

OA_Concierge01@rccl.com

OA_Concierge02@rccl.com

 

On ships with Diamond lounge concierge,add the word Diamond in front of Concierge

i.e

FR_DiamondConcierge@rccl.com

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AD Adventure -(Concierge)Silvia Abreu De Gasperi as of 11/25/12

AL Allure --(Concierge)- Fernando Ugalde Nadal (till 02/24/13) and Rahim Fraoui (till 03/17/13)

(Diamond)-Dexter Fraser

BR Brilliance -(Concierge) Annis Tebbeb(till Feb sometime)--(Betsy Medrano on vacation 01/12/13 -03/02/13)

EN Enchantment -(Concierge)Reyno Varkevisser(vacation 02/14/13 till 04/01/13(replacement unknown)

(Diamond) Jasmin Villajuan

EX Explorer- (Concierge) Mario Reyes as of 01/13/13

FR Freedom (Concierge)- Willie Salaya till 02/10/13(Bertrand Almeida 02/10/13 till April)

(Diamond)- Bertrand Almeida till 02/10/13

GR Grandeur-(Concierge)- Israel Sanchez (till 03/03/13)Ruth Romo 03/03/13-04/21/13

(Diamond)Efren Aguirre

ID Independence (Concierge)Raj Bhugwath till Feb 2013(Ryno Strapp)

(Diamond) -Columella Arandia as of 06/30/12

JW Jewel -(Concierge) Diego Tripaldi till April 2013(exact date TBD)

LG Legend -(Concierge)Rahul Barua (as of 02/06/13 when the concierge lounge is added)

(Diamond)-Andrew Finegold

(as of 02/06/13 when the Diamond Lounge is added)

LB Liberty- (Concierge)-Carlos Ortiz(until May 2013)

(Diamond)-Denzil Fernandes(Oana Popa on vacation 01/14/13-03/13/13)

MJ Majesty - none

MA Mariner -(Concierge)- Luca Iorio

(Diamond)- Erik Lafitte till 02/10/13( Martina Leggitimo 02/10/13 till 04/13/13)

MN Monarch - none

NV Navigator – (Concierge)Ricardo Mock till 02/09/13(Alexandra Elena Nica)

OA Oasis (Concierge) Francis Calimag and Charmaine Fernandes-till April 2013 ( Allan Fajardo on vacation as of 12/08/12)

(Diamond) Carolina Cullbera till Feb or March 2013

RD Radiance -(Concierge)Juan Diego Miranda-Allen till 02/04/13 (Gazetty James )

(Diamond) Gazetty James (replacement TBD)

RH Rhapsody -(Concierge) Amit Chattopadhyay as of 01/23/13 (Pretty Shamu )

(Diamond) Baris 10/14/12-03/13

SR Serenade - (Concierge) Nadja Djurdjevic 01/14/13 till 03/04/13

(Francois Roux)

(Diamond) Rami Tabassi till 05/05/13

SP Splendour–(Concierge) Gustavo Butcher as of 01/19/13(Telma Santos)

(Diamond)Carolina Costa till 03/13

VI Vision - none till 10/23/13

VY Voyager -(Concierge)Yangyang Qi

 

 

To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com

The underscore is ONLY between the ships two letters and Concierge.

i.e

EX_Concierge@rccl.com

 

 

**For the Rhapsody RH_SuitesConcierge@rccl.com

**For the Grandeur GR_SuitesConcierge@rccl.com

 

**On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship

i.e

OA_Concierge01@rccl.com

OA_Concierge02@rccl.com

 

On ships with Diamond lounge concierge,add the word Diamond in front of Concierge

i.e

FR_DiamondConcierge@rccl.com

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When did Gustavo move to the Splendour? He will be an awesome Concierge. Annis is a great concierge as well. Guess Gustavo moved while I was cruising.

 

He left on Barbados day on my BR cruise. I met him briefly at guest services the day before he departed. It's easy to click with him.

 

I though Anis was really excellent and very nice, too.

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Here I am after a hard day in St. Kitts. Here is Gustavo Butcher in uniform during a hard day at guest services. Who looks like they are having it a bit rougher. Haha don't answer.

 

This was 2 days prior to his leaving for Splendour of the Seas.

 

8u9any6u.jpg

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