Jump to content
Cruise Critic Community

Archived

This topic is now archived and is closed to further replies.

EileenN

We're Back....Honey I'm Home!!!

Recommended Posts

Thank you so much for the kind thoughts during the cruise this past week. Most of the passengers fared well with the rough seas and the weather. When extra large action occured on the ship people hung on to the walls and railings, a few screems, a lot of broken glassware and crystal, but the cleanup went into action immediately. I hate to admit I was in the casino and almost fell backwards off a stoll, then rolled the other way into the machine. (Jackpot Party) Great machine on the back wall.

The captain kept us informed every half hour and later every hour as to the conditions of the sea and what actions he was taking. He was very calm and that helped. The Hotel director Klaus Lutmier and his staff were constantly around the ship checking on the needs of the passengers and reassuring us of our safety. He kept asking if there was anything we needed or wanted. Being an extra day at sea, we were short of medications and the medical center on deck 4 supplied us with the essential needs, my cardiac meds and my daughters asthma meds. Ruth the Concierge must have never slept. She was available to anyone who needed anything.

The storm was not expected to so bad and the "rogue" wave that hit was totally unexpected. It was like we were hit by a freight train midship. No one slept that night because the seas did not calm down for many hours.

Still, the entertainment went on and the shows contined. Slot tournaments were still held and one of the passengers one $16.000/ in the fleetwide bingo. If you could take out the storm, it would have been one of my best vacations. A comraderie forms between passengers and crew and all were eager to help each other. Kudos to the crew and pax.

Took a short tour of deck 9 fore and saw first hand the suites flooded and the wals buckled by water pressure. It was awesome.

Again thanks for the support from fellow passengers, our cruise critic members,,,it was very impressive. Eileen

Share this post


Link to post
Share on other sites

So glad you made it home in one piece. Thanks for the post and would love to hear more about your trip and the conditions of those rooms with the water damage. We are leaving on May 1st and my DH is freaking out (he's a bit paranoid):o .

Share this post


Link to post
Share on other sites

Thanks for updating -- I'm really glad you were able to make the most out of what had to have been a horrific situation. :)

Share this post


Link to post
Share on other sites

Oh, EileenN, Welcome Home!!!!!!!!!

 

We're all starved for your report! When you get the time, please post the details of the event and the aftermath. We'd like to hear the truth from you, instead of propaganda from all the idiots looking to get their 15 minutes of fame by posting outlandish stories.

 

So glad you're home safe and sound!

Share this post


Link to post
Share on other sites
The captain kept us informed every half hour and later every hour as to the conditions of the sea and what actions he was taking. He was very calm and that helped. The Hotel director Klaus Lutmier and his staff were constantly around the ship checking on the needs of the passengers and reassuring us of our safety. He kept asking if there was anything we needed or wanted. Being an extra day at sea, we were short of medications and the medical center on deck 4 supplied us with the essential needs, my cardiac meds and my daughters asthma meds. Ruth the Concierge must have never slept. She was available to anyone who needed anything.

The storm was not expected to so bad and the "rogue" wave that hit was totally unexpected.

 

After listening to fox news a few minutes ago it's refreshing to hear the truth from you...

Share this post


Link to post
Share on other sites

Ruth the Concierge almost never sleeps on every cruise. She has the energy of ten people and never loses her cool. I still am waiting to hear what time the wave hit. Sorry if I missed it as there are now over a half dozen threads running at once. I am not going to 'spam' my empire cameran shot any more- five threads should be enough for anyone who is interested.

Share this post


Link to post
Share on other sites

Thanks for keeping all of us land lubbers up to date. I am sure you are happy you are home safe and sound. Contrary to other reports, I am glad to read that the captain and the staff kept everyone up to date. While I have never cruised NCL, I couldnt imagine a captain not telling anyone anything. But the good news is that no one was seriously injured. Gosh - what an adventure for all of you.....

Share this post


Link to post
Share on other sites

Welcome home, Eileen. Glad everyone is safe.

 

Can you tell us more about the damage to the ship and clean up? 62 is a lot of flooded cabins! Do you happen to know if they were all on deck 9 and 10 fed? I have also read about damage in a restaurant and lots of furniture damage. What public areas were damagesd? What type of clean up was being done once the storm ended? I am still amazed that they are sailing today without a breather to clean up.

Share this post


Link to post
Share on other sites

Glad to hear you were able to make the best of a bad situation. I love those "Jackpot Party" machines too so I would have been next to you listening for noisemakers when it hit.

Share this post


Link to post
Share on other sites

Somehow I thought all these reports on the news about the crew being non-informative and unhelpful was a bunch of you know what. Having been on the Dawn in February, I am not at all surprised that they delivered the degree of help that you report. Glad you are home safely; should be interesting to hear the news reports versus those of us CCers who were on the ship when things actually occurred.

 

Rpbom

Share this post


Link to post
Share on other sites

I am so glad you are back! Thank you so much for posting and giving us first-hand information.

 

I am so confused now, though. I have heard that the rogue wave hit at 6:00 am, but you said you were in the casino ... were you in the casino at 6:00 AM? I have heard that the wave struck the bow--I have heard it broadsided the ship. I am looking at the Daily News and it says it was broadsided and they even have a diagram with arrows!

 

:confused:

Share this post


Link to post
Share on other sites

Welcome home Eileen. Thank you so much for posting from the ship. With all of the negativity coming from the media, you gave us all hope that things really were handled well by the captain and the crew. After reading your post above, I feel even better now. You have such a positive attitude. I'm glad you're home safe and sound and I'll be looking forward to your full review, when you get a chance. Thanks.

Share this post


Link to post
Share on other sites

Many thanks for your updates. I feel the passengers were very fortunate to have had Hotel Director Klaus and Concierge Ruth on board. They are the best. We just saw Dawn sailing down the Hudson on TV with her decks teeming with people- a vote of confidence for NCL.

Share this post


Link to post
Share on other sites

welcome home eileen!! glad you are safe and sound and thanks for the updates. i was sick of hearing the passengers on tv give their "accounts"

Share this post


Link to post
Share on other sites

Eileen, Thank you so much for reporting from the ship. It was a breath of fresh air to hear a CC view. It might be a good idea to email your views to all the news stations and papers in NY. Because, as usual they have only wanted to listen to the disgruntled. Perhaps it could take some of the flak from the Captain and crew who are not getting the excellent press they deserve. Just my opinion and thanks again.

Share this post


Link to post
Share on other sites
I am so glad you are back! Thank you so much for posting and giving us first-hand information.

 

I am so confused now, though. I have heard that the rogue wave hit at 6:00 am, but you said you were in the casino ... were you in the casino at 6:00 AM? I have heard that the wave struck the bow--I have heard it broadsided the ship. I am looking at the Daily News and it says it was broadsided and they even have a diagram with arrows!

 

:confused:

 

The wave hit around 6:15 am (we woke up about five minutes before it hit). The wave hit the bow of the ship, not the side. We were on the tenth floor, but at the very back of the ship. It did feel like we hit a brick wall. But, it definately hit on the bow.

 

Also, as Eileen said. The captain kept us well informed and alerted us to any changes. The staff of the ship did a wonderful job. Unfortunately, the media's spin on the incident is trying to make the Captain the fall guy.

Share this post


Link to post
Share on other sites
It might be a good idea to email your views to all the news stations and papers in NY. Because, as usual they have only wanted to listen to the disgruntled. Perhaps it could take some of the flak from the Captain and crew who are not getting the excellent press they deserve. Just my opinion and thanks again.

 

I totally agree-perhaps sending the link to this site to the ones reporting negatively.

Share this post


Link to post
Share on other sites
I totally agree-perhaps sending the link to this site to the ones reporting negatively.

 

I just watched a more balanced report on the local NY NBC station. They did have our friend whose memories were ruined but added a women highlighting all that NCL did for those impacted. Finding new transportation, places to stay, etc. "They could not have done more".

 

Once the real story comes out the media will have moved on. What kind of ratings to you get from happy people. :mad:

Share this post


Link to post
Share on other sites

shoreguy...we must have seen the same report (asa aarons). i thought it was classy they included postive feedback from a passenger.

Share this post


Link to post
Share on other sites

Besides the storm and "big" wave, the trip actually was OK. When we were embarking on Sunday, the ship had come in a bit late (around 10:30am). Due to this, just about everyone going on the cruise was in the terminal. We were lucky because our 1 year old was with us and we were able to be one of the early ones to board first. Our muster drill was done on the starboard side of the ship at around 4pm, and we could see that there were still quite a number of people inside the terminal yet to board the ship. However, with all the delays, we were still only about an hour late leaving.

 

The first day of sea was beautiful weather. We even got a close up of a fighter jet that passed the ship several times.

 

Port Canaveral - Started out looking like it might rain, but it turned out to be a nice day. Went to Disney and got the baby's first haircut done. Overall, a very nice day.

 

Private Island - Nice sunny day. Unfortunately, it was a little too windy for us to go with the baby. But otherwise, a beautiful day.

 

Miami - The start of the downturn. Due to our stop in the Bahamas, we needed to conduct immigration. Everyone had to get off the ship to conduct this. The problem was there was no seating available (we weren't allowed to stay inside the terminal) and it took almost three hours to clear the Ship.

 

Friday day at Sea - Started off OK. My husband, baby and I had breakfast in the buffet on the Port Side of the Ship. During breakfast, we were able to see a "water spout" about a mile or two from the Ship. However, not too long after this is when the water became a little rough (nothing out of the ordinary at this point). It wasn't until the afternoon that things started to get really "rocky".

 

Friday night, Sat. Morning - The worst I have ever felt on any Sea vessel. We were on the tenth floor, at the very back of the ship. It felt like we were on a roller coaster for 24 Hours. We were slammed around pretty good back there.

 

The "wave" - happened around 6:15am. It felt like the ship hit a brick wall. Being in the back we didn't know what happened. A minute later, you heard the Code Alpha Deck Nine alert come over the intercom. At this point we realized something bad had happened. Also, shortly after this, they came over the intercom to advise all crew and passengers to sit down due to us having to turn to the port side (due to the damage at the front of the ship).

It was more frightening because the Captain had said the night before on one of his announcements (he did an excellent job of keeping us informed) stated that it wasn't safe to turn the ship in the conditions. The conditions continued after this, but were indeed improving as time passed.

 

Charleston - Never so happy to see land :-)

 

Last day at Sea - A little choppy, but after what we went through on Friday, it seemed like nothing. Also, as we passed Virginia Beach, we got to see quite a few sharks passing by the ship (10-15) on the starboard side. Pretty cool during dinner.

 

Home sweet home - Got to see more sharks. Oh, sorry, that was the press. LOL. Just happy to be home and the little one is safe.

 

P.S. - The Captain and crew did a wonderful job overall

Share this post


Link to post
Share on other sites

  • Forum Jump
    • Categories
      • 2019 Cruisers' Choice Awards
      • NCL Sail-Away Giveaway Sweepstakes - Win a 7-Day Cruise on Norwegian Joy!
      • Forum Assistance
      • New Cruisers
      • Community Contests
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Member Cruise Reviews
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...