SlingBlade Posted September 30, 2012 #1 Share Posted September 30, 2012 Was interested to see the ES rates for 4 in cabin for our 4c on the Fantasy this Jan since ES rates on fareviewer are bizarre :eek: Carnival rep was Lisa & a pure tee "rearend". Fareviewer ES rates at this time are $2096, mind you a lot more than we paid. She informed me that she "had no idea what I was looking at that HER computer showed the correct price at $816". Tried to tell her that the fareviewer I was looking at said something totally different. She just didn't want to hear it. Just venting. Never before had such a rude rep ! Link to comment Share on other sites More sharing options...
kicia Posted September 30, 2012 #2 Share Posted September 30, 2012 Which date are you looking at? I can check goccl for you. Link to comment Share on other sites More sharing options...
ready2cruzagain Posted September 30, 2012 #3 Share Posted September 30, 2012 From what I understand Carnival's website is acting up again with ES rates...:eek::eek:really? again? go figure. It is showing ES rates at ridiculously high amounts. That though is no excuse for the ill mannered CS rep. Link to comment Share on other sites More sharing options...
SlingBlade Posted September 30, 2012 Author #4 Share Posted September 30, 2012 It's Jan 9,2013. Mind you we got a GREAT rate, but with the ES rates showing now, what could stop someone else from booking ES then putting in for a PG rate reduction? They would have a huge OBC, & if they didn't spend it all they could pretty much cruise for free.... & Bless that reps little heart...she must have had awoke on the wrong side of the bed. Link to comment Share on other sites More sharing options...
Yankeegirl Posted September 30, 2012 #5 Share Posted September 30, 2012 I booked a cruise (well, actually two) yesterday and the on the website the Early Saver rate was double compared to some of the other rates. I quickly called and talked to a great guy named Ted, he gave us the correct Early Saver rate and all was good in the world again.:) He couldn't really explain why the Early Saver rate was so "out of whack" but at least he was very helpful and ready to assist me. OP sorry you got a "not so nice" customer service person.:( I hope they get this fixed soon, it really does throw people off. Link to comment Share on other sites More sharing options...
SlingBlade Posted September 30, 2012 Author #6 Share Posted September 30, 2012 YANKEEGIRL.....Ted is our ALL-TIME FAVORITE! He is ABSOLUTELY the best! We booked our cruise thru him. This morning just called the 800 # to see what the "real" ES rates were. Link to comment Share on other sites More sharing options...
Yankeegirl Posted September 30, 2012 #7 Share Posted September 30, 2012 YANKEEGIRL.....Ted is our ALL-TIME FAVORITE! He is ABSOLUTELY the best! We booked our cruise thru him. This morning just called the 800 # to see what the "real" ES rates were. I totally agree...upbeat, great personality and just overall good guy!:) Glad you are booked!!!:D Link to comment Share on other sites More sharing options...
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