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Refunding unused OBC at the end of the cruise


eastoftheboston

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I'm crusing on the CB in November, and have $300 OBC from my AMEX Platinum Card.

 

I also planned on pre-paying how much money I anticipate spending on board (tips, specialty dining, photos, booze, etc.) so I won't owe anything at the end of the cruise.

 

I assume that the OBC from American Express isn't able to be given back to me if it's not all spent at the end of the cruise, but the money I pre-paid would be.

 

In the unlikely event I actually have OBC left, I'm wondering if they would call the unused money the AMEX OBC and not refund it, or if they "use" the AMEX OBC first and would refund me anything left after I've gone through that $300?

 

I apologize if this post is confusing, I couldn't think of a good way to word it.

 

Thank you in advance for any insight!

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I'm crusing on the CB in November, and have $300 OBC from my AMEX Platinum Card.

 

I also planned on pre-paying how much money I anticipate spending on board (tips, specialty dining, photos, booze, etc.) so I won't owe anything at the end of the cruise.

 

Any remaining amount you prepaid with a credit card will be refunded to you. And, the AMEX OBC will be used first.

 

I personally don't think it's a good idea to prepay like this. What if something goes wrong and you have to cancel -- or leave in the middle

of the cruise. The prepaid gratuities will just be one more thing you

have to unwind.

 

I would just pay the onboard charges with my credit card, and then

pay the bill when it arrived after I return.

 

If you really, really don't want to have the charges on your credit card

when you return, why don't you just make an extra payment on the

credit card before you leave? If you wanted to prepay $500 in OBC,

just send the extra $500 to American Express before you leave...

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If you were to give the company your credit card number, for they do need a guarantee, you need not have charges processed on that card but rather go to the desk at the end of the cruise and pay the bill in cash. The card is only used as the guarantee.

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Not all OBCs are refundable.

 

~Doris~

Very true and I really think if you have two types of on board credit the refundable ones are the first to be used forcing you to spend the non refundable credit last which you may not want to do.
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I'm crusing on the CB in November, and have $300 OBC from my AMEX Platinum Card.

 

I also planned on pre-paying how much money I anticipate spending on board (tips, specialty dining, photos, booze, etc.) so I won't owe anything at the end of the cruise.

 

I assume that the OBC from American Express isn't able to be given back to me if it's not all spent at the end of the cruise, but the money I pre-paid would be.

 

In the unlikely event I actually have OBC left, I'm wondering if they would call the unused money the AMEX OBC and not refund it, or if they "use" the AMEX OBC first and would refund me anything left after I've gone through that $300?

 

I apologize if this post is confusing, I couldn't think of a good way to word it.

 

Thank you in advance for any insight!

 

In essence you have only $139 since $161 will go towards tips. Trust me, you won't have anything left over. Send Amex extra money; let them carry a credit balance instead of the ship. You will have to send them a check, because they won't allow you to overpay on line.

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Very true and I really think if you have two types of on board credit the refundable ones are the first to be used forcing you to spend the non refundable credit last which you may not want to do.

 

Doesn't seem to be true. On the 1 night cruise I just did, had $50 in stockholder and then $21 in some sort of port tax refund. Took $20 out in the casino (which I turned into $30 :) ), and ended up with $21.40 or so left in credit. Got buzzed as I tried to leave, and had to go to the desk to get my refund.

 

Course, for that matter, on the 2 night, I ended up with about $4 left in credit, and all the credit I had on that was stockholders (supposedly non-refundable), and the refunded the $4 on that cruise.

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Doesn't seem to be true. On the 1 night cruise I just did, had $50 in stockholder and then $21 in some sort of port tax refund. Took $20 out in the casino (which I turned into $30 :) ), and ended up with $21.40 or so left in credit. Got buzzed as I tried to leave, and had to go to the desk to get my refund.

 

Course, for that matter, on the 2 night, I ended up with about $4 left in credit, and all the credit I had on that was stockholders (supposedly non-refundable), and the refunded the $4 on that cruise.

To be honest about it I have no idea which types of on board credit are refundable & which ones are not. Even the credit I normally get from my TA stated that it cannot be used for tips or casino & I know for a fact that's not true either. So I've solved the problem by always transferring all of my unused dollars (after tips) to my casino account & always have them charge a small amount to my credit card for both myself & my wife. They caught me once with nonrefundable dollars that I had to spend - never again.
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In essence you have only $139 since $161 will go towards tips. Trust me, you won't have anything left over. Send Amex extra money; let them carry a credit balance instead of the ship. You will have to send them a check, because they won't allow you to overpay on line.

 

You can do it online if you have online billpay with your bank checking account.

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In essence you have only $139 since $161 will go towards tips. Trust me, you won't have anything left over. Send Amex extra money; let them carry a credit balance instead of the ship. You will have to send them a check, because they won't allow you to overpay on line.

 

I'm pretty sure I have overpaid American Express online.

Sometime, I just like to round the amount.

 

Back with a little edit. I just tried it.

"No payment due".

"Pay Current Balance / Pay minimum / Pay other amount."

 

Paid other amount $100 online. No problem.

 

Of course, I will now lose the $0.000007 cents in interest I would have made

in the upcoming couple weeks until the bill is really due.

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I'm pretty sure I have overpaid American Express online.

Sometime, I just like to round the amount.

 

Back with a little edit. I just tried it.

"No payment due".

"Pay Current Balance / Pay minimum / Pay other amount."

 

Paid other amount $100 online. No problem.

 

Of course, I will now lose the $0.000007 cents in interest I would have made

in the upcoming couple weeks until the bill is really due.

 

I just tried to do it yesterday and have tried it prior to this. Pay other amount didn't work because they wouldn't allow you to pay more than the current balance. Chase won't allow it either.

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I just tried to do it yesterday and have tried it prior to this. Pay other amount didn't work because they wouldn't allow you to pay more than the current balance. Chase won't allow it either.

 

That's weird.

 

It said "No Payment Due"

 

Pay Balance: 0

Pay Minimum: 0

Pay Other Amount:

 

A few minutes later I got an email confirmation that:

"a payment has been received."

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To be honest about it I have no idea which types of on board credit are refundable & which ones are not. Even the credit I normally get from my TA stated that it cannot be used for tips or casino & I know for a fact that's not true either. So I've solved the problem by always transferring all of my unused dollars (after tips) to my casino account & always have them charge a small amount to my credit card for both myself & my wife. They caught me once with nonrefundable dollars that I had to spend - never again.

 

We have found that this really depends on the ship, so it's always best to ask. We were handed a lot of cash by the Island PSD to deal with unused OBC, something that would never have happened on the Emerald. I've stopped giving advice about what's refundable and what's not, because even in our own limited experience, it varies considerably.

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I've stopped giving advice about what's refundable and what's not, because even in our own limited experience, it varies considerably.

You're very out of place for cruisecritic. I mean, many of the posts

are basically:

I had this one experience at some time in the past, therefore

it's currently true on every ship and every cruise.

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That's weird.

 

It said "No Payment Due"

 

Pay Balance: 0

Pay Minimum: 0

Pay Other Amount:

 

A few minutes later I got an email confirmation that:

"a payment has been received."

 

AMEX likes you better. However, after reading this, I just tried it again and it accepted the two items I had charged the past few days, even though it wasn't yet showing. Viva la Amex. This card now stays home as we depart on our next cruise (s).

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