Jump to content
the english lady

Any one else fed up with the P and O site

Recommended Posts

Is anyone else as fed up as I am with the pando site. :mad::mad:Very early in the morning I get on. After that-forget it.....error messages , never ending egg timer. I am just glad I do not have another cruise booked at the moment. I would image trying to update details, book plane seats must reduce some people to tears.:(:(

One wonders how much they pay their IT people , who seem incapable of setting up a web site that works. This has been going on for at least a week now.

I am sure some of their crew ,that are paid a lot lot lot less than this useless bunch could do a better job!!!!!!!!;);)

Share this post


Link to post
Share on other sites

I have to agree....it is never working. I would have thought this is a critical period for bookings. They must be losing so much money from people giving up and looking elsewhere......

Share this post


Link to post
Share on other sites

Yes the rest of the site is working. Actually, I suppose they don't have to give us a Community Forum, plenty of others to choose from.

 

Actually when I said it was working, err emmm - the front page is working, but can't get to anything else at all!

Edited by jeanlyon

Share this post


Link to post
Share on other sites

I think if they provide a community forum they should ensure it is fit for purpose which, IMO it is not. It appears to be the chief source of online info and banter as the P&O forum here is pretty boring and not used much.

 

not a row about dress codes for ages :D

 

Methinks when the contract runs out the existing web site providers might well be replaced ;)

Share this post


Link to post
Share on other sites
I think if they provide a community forum they should ensure it is fit for purpose which, IMO it is not. It appears to be the chief source of online info and banter as the P&O forum here is pretty boring and not used much.

 

not a row about dress codes for ages :D

 

Methinks when the contract runs out the existing web site providers might well be replaced ;)

 

But the P&O Community Forum is SO difficult to use, I much prefer the forums such as this one.

 

I only use the P&O site for access to other areas, so generally I don't have much trouble with it!

Share this post


Link to post
Share on other sites

Admin informed the forum that the it will be "closed" until Monday morn!

 

Not sure if this just meant the form or the whole site. Jay

Share this post


Link to post
Share on other sites

The main site is very intermittent. Sometimes it will load, but then will come up with error messages. Hope they get it sorted by the time they say the community part will be back. It's been going on long enough.:eek:

 

Brian

Share this post


Link to post
Share on other sites

It took me 2 and a half hours last night to do my passport details and print luggage labels and all that malarkey..it about drove me mental.

Share this post


Link to post
Share on other sites

I've just been on the P&O site and it seems it's only the Community Section that is down until Monday. I got into my Cruise Personaliser by clicking on the My Account tab on the main page. No problems it was all very quick.:)

Share this post


Link to post
Share on other sites

I think i may habe been dreaming. Yesterday when I was trying to get on the pando site I am sure I saw a button that said virtual tour, and clicked on suites/mini suites on Arcadia. I cannot find that button now. Did I dream it all, or has it gone the same way as the community page?

Share this post


Link to post
Share on other sites
Yes must agree,thought it was my computer,let's hope the cruise will be better.

Will be cruising to Caribbean on 10th Jan.1st time with P & O.

 

Hi anycraftwilldo

 

Are you on the Azura? We've got a RollCall set up with a few meet and greets arranged on board - not sure if you've already signed up, if not and you're interested search under Azura and look for Caribbean 10th Dec - it's near the top of the page as there is a lot of activity on it :D

 

Maybe see you over there :)

Nyree

Share this post


Link to post
Share on other sites

I was trying to browse the P&O website, to look at possibly booking a cruise - couldn't get anywhere at all. I'll try things 3 times and give up. It's their loss, there's other companies who will do the same cruises. I do the same with every company, from insurance to memory sticks. If anyone wants my money or attention, they'll have to make sure that they can provide the means of getting it.

Share this post


Link to post
Share on other sites
I was trying to browse the P&O website, to look at possibly booking a cruise - couldn't get anywhere at all. I'll try things 3 times and give up. It's their loss, there's other companies who will do the same cruises. I do the same with every company, from insurance to memory sticks. If anyone wants my money or attention, they'll have to make sure that they can provide the means of getting it.

 

Me too, tried yesterday and today :mad:

 

You can book quickly through travel agents and get the same price but I still like to look at the itinerary, port and trips information before I book.

 

Scandalous really, in this day and age having a fully functional web-site is an essential - very poor show indeed by P & O.

Share this post


Link to post
Share on other sites

It really is quite pathetic. Not bothered about the community bit, because they are the only company that seem to offer one, but can't even look at cruises.

Share this post


Link to post
Share on other sites

The downtime on the Community site has been extended another week to 14 Jan.

Brian

Share this post


Link to post
Share on other sites

Their website is a bit of a joke - I am in the process of booking excursions for Caribbean cruise in March and every time I look at them some of the prices have changes in the Cruise Personaliser. Example - one trip I have seen advertised at £64, £66 and £68 over the last 2 weeks. Yesterday it was showing at £66 but when we booked it the shopping basket had it at £64 - I imagine if other retailers ran their business like this.

Share this post


Link to post
Share on other sites
The downtime on the Community site has been extended another week to 14 Jan.

Brian

what a joke :D

I wonder what all the addicts are doing?

Why don't they all come over here and not bother with the P&O site at all;)

 

ps i am missing the arguments about dress codes and falling standards :D

Share this post


Link to post
Share on other sites
The downtime on the Community site has been extended another week to 14 Jan.

Brian

Since they are plugging Facebook & Twitter as alternatives I wonder if the forum will ever return?:mad:

As the community part of the site is down, have the response times on the rest of the site improved?:rolleyes:

Share this post


Link to post
Share on other sites
Since they are plugging Facebook & Twitter as alternatives I wonder if the forum will ever return?:mad:

As the community part of the site is down, have the response times on the rest of the site improved?:rolleyes:

well i think it may be a little faster. However I am still confused that before it all went pear shaped, I went onto Aracdia and there seemed to be a virtual tour button (first time I had seen it) Next time I went on there the button had gone !!! I know I saw it, because I was looking at cabins on there.

Share this post


Link to post
Share on other sites
Since they are plugging Facebook & Twitter as alternatives I wonder if the forum will ever return?:mad:

As the community part of the site is down, have the response times on the rest of the site improved?:rolleyes:

It may to P&Os benefit if it does not. I wonder how many potential customers have been put off cruising with P&O by the attitudes displayed on their own site by some P&O regulars"?

Share this post


Link to post
Share on other sites
well i think it may be a little faster. However I am still confused that before it all went pear shaped, I went onto Aracdia and there seemed to be a virtual tour button (first time I had seen it) Next time I went on there the button had gone !!! I know I saw it, because I was looking at cabins on there.

There is a virtual tour button on Azura, but not on any of the other ships, however like you I am sure there used to be, because I remember using it a few years back for Aurora. Whether this is a temporary glitch or not who knows, probably not even their IT dept.:rolleyes::cool:

Share this post


Link to post
Share on other sites

I use the Community Forum now & then & I'm a bit miffed that it's going to be out of action for another week. We are on Oriana in 4 weeks time & we were using the forum to arrange a private walking tour amongst our group for one of the ports. Now we can't book anything until the forum reappears & we can see if we have the minimum of 10 persons so we can go ahead & book the tour. I also feel sorry for those already cruising who use the Group facility in the Community Forum to keep in touch with family back home. P & O will be making some money out of the Internet packages on board this week!

Share this post


Link to post
Share on other sites
I use the Community Forum now & then & I'm a bit miffed that it's going to be out of action for another week. We are on Oriana in 4 weeks time & we were using the forum to arrange a private walking tour amongst our group for one of the ports. Now we can't book anything until the forum reappears & we can see if we have the minimum of 10 persons so we can go ahead & book the tour. I also feel sorry for those already cruising who use the Group facility in the Community Forum to keep in touch with family back home. P & O will be making some money out of the Internet packages on board this week!

Actually a very good point there. How many people set up private groups there so they could keep in touch with home free of charge. It wasn't just the formuns themselves as you say, plus the arranging you would like to do.

hopefully on the 14th it will be back bright and shiny new.

Share this post


Link to post
Share on other sites
Actually a very good point there. How many people set up private groups there so they could keep in touch with home free of charge. It wasn't just the formuns themselves as you say, plus the arranging you would like to do.

hopefully on the 14th it will be back bright and shiny new.

 

Yep no doubt the new forum will be wonderful and I'll be counting the pigs flying past my window! :)

Share this post


Link to post
Share on other sites

I didn't realise there was a P&O Community Forum !

How do you access it please ? ( When it is up and Running again)

Share this post


Link to post
Share on other sites
I didn't realise there was a P&O Community Forum !

How do you access it please ? ( When it is up and Running again)

 

Try clicking on "Community" !

Share this post


Link to post
Share on other sites

Thanks Brayman.

I feel a bit stupid now as I had never noticed the 'Community' bit before. I must look at the page with my eyes closed !

I will check it out when it is up and running again.

Share this post


Link to post
Share on other sites
Thanks Brayman.

I feel a bit stupid now as I had never noticed the 'Community' bit before. I must look at the page with my eyes closed !

I will check it out when it is up and running again.

 

I find all web sites contain hidden bits that only show up when someone points them out to you :)

Share this post


Link to post
Share on other sites
Yep no doubt the new forum will be wonderful and I'll be counting the pigs flying past my window! :)

 

Hi David,

 

I just hope they bring the blooming forum back otherwise keeping in touch with the rest of the group will be impossible! How are the numbers looking for the New Orleans & Charleston walking tours? I hope they are looking promising!!

 

Angie

Share this post


Link to post
Share on other sites
Hi David,

 

I just hope they bring the blooming forum back otherwise keeping in touch with the rest of the group will be impossible! How are the numbers looking for the New Orleans & Charleston walking tours? I hope they are looking promising!!

 

Angie

 

Hi Angie

 

Still stuck on 6 for New Orleans and 8 for Charleston and really need 10 to get them to do a customised tour, for perhaps 3-4 hours. Else it'll just be booking on one or two of the standard tours they do.

 

Just need to encourage a few more people but difficult when there's no Community to do so.

 

~Why not put a roll call on here? Worked very well for me.

 

Yes we've tried that but I think there's only 2 of us have signed up for the roll call on here. Considering the cruise is almost full we must have an awful lot of non Forumites sailing as not many have registered on the P&O roll call either. :(

Share this post


Link to post
Share on other sites

David,

 

Perhaps when the P & O Community Forum comes back on line we could put a new thread on re the walking tours. I have a sneaking suspicion that some forumites on our cruise have read the X303 thread but haven't bothered joining the group. If they don't continue to look at the thread (which is getting very long now) they may not be aware of the walking tours. Hopefully it will peek the interest of a few more people! We could also do the same on this forum although if the views on Roll Call are anything to go by it may not get much interest.

 

Angie

Share this post


Link to post
Share on other sites

I think you have to log in with your booking ref to be able to view the virtual tour, it can't be done directly from the site without, you weren't dreaming as I did the same thing and wondered what I had done wrong

Share this post


Link to post
Share on other sites

Well here we are, the 17th and the community pages are still down

 

not surprised really given P&O's incompetence in the IT department. :rolleyes:

Share this post


Link to post
Share on other sites
I think if they provide a community forum they should ensure it is fit for purpose which, IMO it is not. It appears to be the chief source of online info and banter as the P&O forum here is pretty boring and not used much.

 

not a row about dress codes for ages :D

 

Methinks when the contract runs out the existing web site providers might well be replaced ;)

 

 

 

 

 

 

 

No row about dress codes? What is the world coming to? I may have to leave this forum if this persists.

I loved walking around Ventura(Dec 2010) on formal nights(very smartly dressed I might add) gazing at all the outfits that passed for formal.

However, I understand that National dress is acceptable on formal nights, so next time I am taking mi flat 'at, grandad shirt, string for mi pants and clogs(National Dress in God's own country) and woe betide any jobsworth that refuses me entry to the MDRs etc. LOL

Share this post


Link to post
Share on other sites
No row about dress codes? What is the world coming to? I may have to leave this forum if this persists.

I loved walking around Ventura(Dec 2010) on formal nights(very smartly dressed I might add) gazing at all the outfits that passed for formal.

However, I understand that National dress is acceptable on formal nights, so next time I am taking mi flat 'at, grandad shirt, string for mi pants and clogs(National Dress in God's own country) and woe betide any jobsworth that refuses me entry to the MDRs etc. LOL

 

It would be fun to see what the most outlandish national costume is :D

 

I wonder If you can wear any national costume or do they demand to see your passport

Share this post


Link to post
Share on other sites

I have just received and email about adult onky cruises..well I received one, now have just received one that says update. unfortunatley it is for someone other than myself. I am female and it's for a male...whoops...community page still not up at 15.30.....whoops...

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Forum Jump
    • Categories
      • Explore the Night. Sweepstakes - Enter now for a chance to win win a free cruise for two with Azamara Club Cruises!
      • Forum Assistance
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Member Cruise Reviews
      • Community Contests
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×