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Kudos to RoamRight / Arch Insurance


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Just wanted to note a positive experience with RoamRight / Arch Insurance. We had to cancel a cruise this month when my mother (age 93) took ill and was hospitalized. RoamRight administered the claim and within two weeks I had full reimbursement. No hassle, no challenges, no pushback. Just great customer service!


Admittedly this was an uncomplicated, straightforward claim, but I can't imagine any better claims service than I received from RR/A.


It helps if you read what documentation is required, and send them everything they need. I was careful to do so and it obviously made their jobs easier, as well as expediting handling of my claim.


Thanks, RR/A !!

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