ks Posted September 5, 2013 #1 Share Posted September 5, 2013 Private transportation from the pier to airport is listed as a VIP perk. It was offered to me for an upcoming CAS comped cruise that we are to embark on this month. I am VIP with close to 50,000 pts. When I recently called for information on the transportation I was told that the private transportation is now only offered to VIP's with 100,000 points or more. I told them that I had already been promised the transportation and had been told that it was being arranged. Now I was being told that things have changed and I am no longer eligible. The transportaion is not that big of a deal to me but reneging on a promise is. If it is not a perk it should not be listed as one and should be removed immediately from the NCl website. I have been dealing with CAS for many years with mostly positve experiences. This was very disappointing to me. Feel very let down. Has anyone else had this same experience? Link to comment Share on other sites More sharing options...
This topic is now archived and is closed to further replies.