Slowdining Posted September 12, 2013 #1 Share Posted September 12, 2013 Just booked a cruise with our daughter who is 18 and she will be in a cabin with us - as the third person she was supposed to be 999 but instead the amount is 574 on the invoice - our fares are correct She with us is supposed to get free gratuities and the soft drink beverage package - but they would not deduct that off the fare on the invoice, would they? We have OBC's but that should be separate as well? Is there any explanation or did the TA just make a mistake? thanks Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted September 12, 2013 #2 Share Posted September 12, 2013 Only your Travel Agent can answer this. Link to comment Share on other sites More sharing options...
gimletgal Posted September 13, 2013 #3 Share Posted September 13, 2013 Ask you TA to email you the Celebrity "Booking Confirmation - Guest Copy" which should be given to every passenger booking through a TA, in addition to their own invoice. That will show you everything from OBC to any other promo you have, and will also show the taxes and fees. If they won't send this to you, I would find another TA. Good luck! P. S. Not knowing what parameters you booked under, could it be that there was a special promo for the 3rd/4th person in the cabin? That may explain the lesser price for your daughter. You definitely need to have your TA explain the invoice to you. Link to comment Share on other sites More sharing options...
trabeler Posted September 13, 2013 #4 Share Posted September 13, 2013 TA invoices often vary in the amounts quoted under base fare and taxes/fees, but in any case the total per person should be the same as what the cruiseline website shows. Normally, the TAs I've used will show a taxes/fees that is 2-4 times higher than the cruiseline website figure. This might be what you're seeing. Link to comment Share on other sites More sharing options...
Happy Cruiser 6143 Posted September 13, 2013 #5 Share Posted September 13, 2013 I never complain when I get billed less than I expected to. Only when I'm billed more. :D Link to comment Share on other sites More sharing options...
MicCanberra Posted September 13, 2013 #6 Share Posted September 13, 2013 I never complain when I get billed less than I expected to. Only when I'm billed more. :D Yes, likewise. The concern is are they going to provide all that was asked for, or does the reduced price mean no drink package and free gratuities.:D Link to comment Share on other sites More sharing options...
RickT Posted September 13, 2013 #7 Share Posted September 13, 2013 As others have said, only your TA can answer most of these questions. We could try to help if you gave us the ship, sailing date and cabin type. As far as the price listed for your daughter, it is possible that when your TA completed the booking of the cruise they were able to find a lower rate for your daughter. As far as the gratuities and drinks these are not deducted from your price, they are provided free once you board (it is important to make sure they are noted on your paperwork). For the onboard credit, this too will only show up when you board the ship. Just make sure you have paperwork saying it is being provided to you. Give your TA a call and they can help you. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.