Azulann Posted October 9, 2013 #1 Share Posted October 9, 2013 I call the Celebrity number for Emergency Services had a question about embarkation day, and late arrival for the first day of an overnight of the Constellation at the beginning of our cruise Oct 31. in Istanbul. First, I got a CS person named Fantasy( I kid you not:confused:). I asked my question. She said that it was up to the customs folks who work for the Turkish government if they will allow us in. They will be on duty till 8pm. I said I want to know if the Celebrity personal will be at the pier if we are maybe 15 minutes beyond their 6pm cutoff time for check in. She repeated that it was beyond Celebrity's control, and the customs agents might make us wait till next morning. I went round and round with her that she was not answering my question about the Celebrity personal leaving at 6pm from dockside. Finally, I thanked Fantasy for her time and hung up. Waited twenty minutes. Called again and got Mr. Alexander. Asked him the same question. He quickly replied that if we missed the 6pm check in all that meant is that there would not be any porters available to handle our luggage. we would have to carry them ourselves. If we , then one again ,and tell them we are on our way. Celebrity will have someone check us in at the pier and then we carry our own bags on board. Never a mention about Turkish customs agents at the pier. I am not calling a third time. I do not want my press my luck. I will take answer number two.:D Link to comment Share on other sites More sharing options...
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