flamomo Posted November 11, 2013 #1 Share Posted November 11, 2013 I feel it is necessary say a huge thank you to Princess for the generous "Good Will" compensation that was given to all passengers on the Crown Princess, when our transatlantic itinerary was pretty much decimated due to the storm that was approaching the British Isles when we were due to depart from Southampton on October 26th. Instead we were "stuck" sitting in port in Southampton for 2 1/2 days until the storm and the worst of its effects passed, and the ports of Vigo, Le Havre, and Ponta Delgada were cancelled. Of course, many of us were extremely disappointed to be missing either Normandy or Paris, as that was to be the highlight of the cruise for us. The only ports we got to visit on this 14 day cruise were Lisbon and Bermuda. I very much appreciated our Captain, Tony Yeomans', diligence in keeping us well informed and providing explainations for the reasoning behind the necessary changes. That went a long way toward keeping our spirits up and able to enjoy our time onboard. In the end, I can honestly say that I really enjoyed the cruise despite the changes that occurred. So, thank you, Princess, for how you treat your passengers. Link to comment Share on other sites More sharing options...
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