Jump to content
Cruise Critic Community

Holland America Intros Dive-In Burgers and Dogs

LauraS

By LauraS,
in Holland America Line

 Share

Recommended Posts

  • 2 weeks later...
MekesMom

MekesMom

Posted
Posted

I enjoyed the Cannonball on the Westerdam last week. Default is well done but the posted menu has been edited and states you can ask for another degree of doneness. Liked the *pager* system so you don't have to stand there waiting.

Link to comment
Share on other sites
Stakeout

Stakeout

Posted
Posted (edited)

with this new system the way they have it set up you place your order then wait and wait and wait and wait.. at least with the old system there was a line you could see how many people were in front of you...and you knew how long it would be.. now it could be way too long.. at least for me.. my take... it stinx.. maybe HAL should do their homework before starting something like this..gimme back my old burger..pizza..taco grill ..it was way better

Edited by Stakeout
Link to comment
Share on other sites
  • 2 weeks later...
kjw869

kjw869

Posted
Posted (edited)
with this new system the way they have it set up you place your order then wait and wait and wait and wait.. at least with the old system there was a line you could see how many people were in front of you...and you knew how long it would be.. now it could be way too long.. at least for me.. my take... it stinx.. maybe HAL should do their homework before starting something like this..gimme back my old burger..pizza..taco grill ..it was way better

 

I think HAL did their homework. The old burger doesn't even compare to the new burgers. Not the dried out burger on a hamburger bun any more. The Cannonball features Gouda cheese on a toasted brioche bun.

 

We had about ten in front of us and our pager went off in about 9-10 minutes. HAL certainly DID do their homework. I saw no one at the taco bar the times I was there. I usually frequent that venue, but not with the Dive being a few feet away.

Edited by kjw869
Link to comment
Share on other sites
Au48

Au48

Posted
Posted

They had this on board the Nieuw Amsterdam a few weeks ago. It really served a fantastic burger comparable to one you'd get at a true burger shack on land. Really enjoyed it.

Link to comment
Share on other sites
GeriatricNurse

GeriatricNurse

Posted
Posted
with this new system the way they have it set up you place your order then wait and wait and wait and wait.. at least with the old system there was a line you could see how many people were in front of you...and you knew how long it would be.. now it could be way too long.. at least for me.. my take... it stinx.. maybe HAL should do their homework before starting something like this..gimme back my old burger..pizza..taco grill ..it was way better

 

I don't think that 'Dive-In' will work for me! :( I'd rather have a more efficient service for lunch & therefor will continue to have a (healthier) lunch in the Lido! ;)

Link to comment
Share on other sites
JerseyJaguar

JerseyJaguar

Posted
Posted

I had this on the Noordam, soaked in the hot tub while I waited for the page to go off. I think the pager is a good system.

 

I liked the burger, but I didn't like the hot dog. Maybe I'm too spoiled by NY Kosher hot dogs.

Link to comment
Share on other sites
cp556

cp556

Posted
Posted

IMO, the burgers are better than they were pre-Dive In. BUT the system needs tweaking. On our day in Kodiak, we returned to the ship around 2:30PM after the Lido had closed for lunch. Dive In was the only game in town, except Room Service. We waited 40 minutes for a hot dog. An elderly couple next to us waited nearly 50 minutes for their two hot dogs .... the gentleman was so hungry he began shaking.

 

We discussed this with the Neptune Concierge and were approached by the Lido/Canaletto Manager, who was interested and apologetic. We haven't been back so it remains to be seen if improvement has been made.

 

My two cents is that on port days when Dive In is the only late lunch option, HAL needs to ramp up the service.

Link to comment
Share on other sites
heathriel

heathriel

Posted
Posted

Dive-In is on the Volendam and was working great.

 

I got the Chicken sandwich, and it *was* really good.

 

The fries, however, tasted frozen. The "dive-in" sauce was sort of like a glue type substance.

Link to comment
Share on other sites
solocanadian

solocanadian

Posted
Posted
It's sooooo good!! Smoked meat. Yum.

Not all beef brisket is smoked in Canada. It is widely used in Asian cooking in Vancouver and is really slowly braised beef brisket not smoked meat as you would find in Montreal and Toronto.:)

Link to comment
Share on other sites
JB&JLG74

JB&JLG74

Posted
Posted
with this new system the way they have it set up you place your order then wait and wait and wait and wait.. at least with the old system there was a line you could see how many people were in front of you...and you knew how long it would be.. now it could be way too long.. at least for me.. my take... it stinx.. maybe HAL should do their homework before starting something like this..gimme back my old burger..pizza..taco grill ..it was way better

 

I think HAL did do their homework. I never used to get a hot dog or hamburger because I hated standing in line while they cooked other people's orders before they even took my order. And I told them so in their surveys. Now, they take my order and I don't have to stand around. I can find a table, get my beverage, etc. I ate at the Dive Inn almost every day on the Maasdam and thoroughly enjoyed it. It never took more than ten minutes for my buzzer to go off. And the food tastes great.

Link to comment
Share on other sites
cp556

cp556

Posted
Posted
rare or med-rare? Nathan's franks are kosher like ny dogs.

 

YES, you can ask for something other than well done.

 

And you can also ask for a custom burger .... DH likes cheese, onions, mayo only. And although there is no space for customization on the order-taker's form, DH has gotten his burger of choice twice now.

 

HAL, if you're reading this: please consider modifying the order form to allow space for customization. It'd make the order-taker and chefs' jobs a lot easier.

Link to comment
Share on other sites
HatRez

HatRez

Posted
Posted

Just had a couple of delicious burgers on the Zuidy this past week. Cheese fries were delish, too. The hotdogs were nothing special but tasty. We never waited longer than a few minutes, even when there was a bit of a line. They were super efficient so they must be getting used to the system. And with the pager, you can enjoy the view and your drink while you wait.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share
Go to topic listing
  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • ANNOUNCEMENT: Set Sail Beyond the Ordinary with Oceania Cruises
      • ANNOUNCEMENT: The Widest View in the Whole Wide World
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...