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Anyone else having trouble entering Princess' new contest


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Got a email from Princess today with a new contest for the 50th anniversary, when I select enter now, it comes up forbidden!! Anyone else come across this problem?

 

I had the same problem, but I thought it was because I used my iPad.

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Yep, just saw the email and followed it to the site and registered. No problems there. Then decided to check on our booking that has final payment due 12/9. When trying to log on, I kept getting the message "Your email address or password cannot be found, please try again." It's the same email and password I have had for years on this site...and is also saved and pre-filled. Glad to hear I'm not the only one with a problem. Good thing my final payment isn't due today!!

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Entered okay but then could not log into "my Princess"

Called Princess they had to reset my password( that had worked for the last 6 years) ! They agreed they are having IT problems once people enter contest!

 

Were you able to reset to the same/old password. This will mess with me...(I know, problems...lol). I just like having all my cruise line passwords the same so I remember them and keep them separate from financial, social, etc. account passwords.

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I must be lucky I entered no problem.

 

Are you able to log into your "My Princess" account?

 

I tried the link to reset my password, but then it came up "Your email address or password cannot be found. Please verify your name and password and try again." I guess I will have to call...

Edited by reney313
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Are you able to log into your "My Princess" account?

 

I tried the link to reset my password, but then it came up "Your email address or password cannot be found. Please verify your name and password and try again." I guess I will have to call...

I just tried and I can log it. Everything I quickly did seems to be working for me. Am logging in thru my phone.

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Got a email from Princess today with a new contest for the 50th anniversary, when I select enter now, it comes up forbidden!! Anyone else come across this problem?

 

 

Mine went through just fine. If only I could win a free cruise!

 

 

Sent from my iPad using Tapatalk

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