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Trouble making shorex changes on MyViking?


id4elizabeth
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It's been impossible to make any changes to our shore excursions over the last 2 days. I've called Viking and they can't get into my account because it's temporarily locked for maintenance. After 3 phone calls, finally got a person who knew what to do. So, if this happens to you:

 

Solution: once logged into MyVikingJouney, look in the upper right hand corner (might be in the middle depending on your device) where it says Welcome <your name>. Click the little triangle and a drop down menu appears. Logout. That seems to clear up your sign-in and then you log back in and you can make the changes you need.

 

Simple really but who knew?

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