Room service and to go food

[maywell]

you said that before but no one has varified it and I watch the boards pretty close. I wish you could remember when it was posted.

 

It was about 2-3 weeks ago, I think before the continental breakfast change, where someone said they ordered breakfast and notice the 18% tip along with the $7.95 charge, they said they didn't sign it and had it return back. Dunno if the thread got deleted or not.

[maywell]

Just off breakaway this past Sunday. I can confirm that no takeout was allowed from O sheehans. I can also confirm no takeout from speciality restaurant or smaller dining rooms. My son threw a fit in Cucina mid meal so I had to extract him to our room leaving my entree untouched. My wife asked to pack it up and was informed it's an ncl policy that no food is allowed to be taken from dining rooms or restaurants. We had to switch out to finish our meal; they wouldn't budge as it's policy. Also tried at the sushi bar due to similar circumstances, and I was told again that ncl policy is that no takeout from restaurants or dining halls.

 

No staff seemed to stop food from leaving buffet, which many guests seemed to do throughout the cruise. Also when uptown grill was open you could takeout the burgers in cardboard containers.

 

Not being able to grab late night snack from O Sheehans was a bummer as I was looking forward to the wings and beer on balcony.

 

 

 

Sent from my iPhone using Tapatalk

 

 

That's crummy about O'Sheenan's ....Condolences regarding your wings and beer along with your dinner - that has to be the worst way to find out about a new policy all in one trip.

[Pikaia]

My son threw a fit in Cucina mid meal so I had to extract him to our room leaving my entree untouched. My wife asked to pack it up and was informed it's an ncl policy that no food is allowed to be taken from dining rooms or restaurants. We had to switch out to finish our meal; they wouldn't budge as it's policy.

Wow. This particular enforcement makes NCL seem institutional, like a hospital or school, and not at all like an appealing vacation.

 

So they're doing us a favor by feeding us. If something unexpected takes us away from our meal, we're out of luck*...even if we paid extra for that meal. Great. Sounds fun.

 

*Yes, Frankie C was able to return and finish his meal, but what if there hadn't been another adult to switch out with? Or what if circumstances meant he wasn't going to be able to get back to the table for an hour or more?

 

.

Edited April 29, 2015 by Pikaia

[CasinoCruzGirl]

Just off breakaway this past Sunday. I can confirm that no takeout was allowed from O sheehans. I can also confirm no takeout from speciality restaurant or smaller dining rooms. My son threw a fit in Cucina mid meal so I had to extract him to our room leaving my entree untouched. My wife asked to pack it up and was informed it's an ncl policy that no food is allowed to be taken from dining rooms or restaurants. We had to switch out to finish our meal; they wouldn't budge as it's policy. Also tried at the sushi bar due to similar circumstances, and I was told again that ncl policy is that no takeout from restaurants or dining halls.

 

No staff seemed to stop food from leaving buffet, which many guests seemed to do throughout the cruise. Also when uptown grill was open you could takeout the burgers in cardboard containers.

 

Not being able to grab late night snack from O Sheehans was a bummer as I was looking forward to the wings and beer on balcony.

 

 

 

Sent from my iPhone using Tapatalk

 

Thank you for posting and comfirming. When I started this thread it was to get confirmation of what i had heard. Since then I have been called a liar, making things up and starting a riot.

 

I should be given an apology by those that said those things to me but I won't hold my breath. Thanks again for sharing snd comfirming.

 

Geri

[mking8288]

Wow. This particular enforcement makes NCL seem institutional, like a hospital or school, and not at all like an appealing vacation.

So they're doing us a favor by feeding us. If something unexpected takes us away from our meal, we're out of luck*...even if we paid extra for that meal. Great. Sounds fun.

*Yes, Frankie C was able to return and finish his meal, but what if there hadn't been another adult to switch out with? Or what if circumstances meant he wasn't going to be able to get back to the table for an hour or more?

.

Well, well, well. I don't know what else to say. Obviously, these reports are still going to be inadequate that stubbornly won't and/or refused to believe social media including CC as a source. Sworn statements with certified signatures by eyewitnesses backed by time/date-stamped photo/video proofs.

-

Would the NCL social media & spokespeople want to acknowledge this policy enforcement as a change or care to deny it?

-

Just imagine if this practice is adopted and followed in practice by other cruiselines and ships. :eek:

-

What's next? They are going to start locking up those mini-bars so that we can't store anything unless ... What kind of double standards are these ? It's okay for the butler to deliver food & set them up for suite & Haven guests but all others cannot DIY and order/bring their own food back to the balconies ?

[mking8288]

Thank you for posting and comfirming. When I started this thread it was to get confirmation of what i had heard. Since then I have been called a liar, making things up and starting a riot.

I should be given an apology by those that said those things to me but I won't hold my breath. Thanks again for sharing snd comfirming. (Geri

I hate to quote & rephrase everything someone wrote ... :D as it just made for lengthy followup post, but.

 

Geri - I don't think some will be satisfied by this additional post by a different "whistleblower" and will continue to challenge the creditability. We need to get an undercover agent onto the ship, record it on video & post on Youtube and then blast it out on all social media, heck with just using CC - take it to the extreme.

Oy vey is right !!

Edited April 29, 2015 by mking8288

[CasinoCruzGirl]

I hate to quote & rephrase everything someone wrote ... :D as it just made for lengthy followup post, but.

 

Geri - I don't think some will be satisfied by this additional post by a different "whistleblower" and will continue to challenge the creditability. We need to get an undercover agent onto the ship, record it on video & post on Youtube and then blast it out on all social media, heck with just using CC - take it to the extreme.

Oy vey is right !!

 

 

Lmaoooo you made my morning. I'll be sure to do the undercover video on my cruise. But then again because it's ME it still won't be believed. Thanks for the laugh

 

Geri

[hpecorari]

Just off breakaway this past Sunday. I can confirm that no takeout was allowed from O sheehans. I can also confirm no takeout from speciality restaurant or smaller dining rooms. My son threw a fit in Cucina mid meal so I had to extract him to our room leaving my entree untouched. My wife asked to pack it up and was informed it's an ncl policy that no food is allowed to be taken from dining rooms or restaurants. We had to switch out to finish our meal; they wouldn't budge as it's policy. Also tried at the sushi bar due to similar circumstances, and I was told again that ncl policy is that no takeout from restaurants or dining halls.

 

No staff seemed to stop food from leaving buffet, which many guests seemed to do throughout the cruise. Also when uptown grill was open you could takeout the burgers in cardboard containers.

 

Not being able to grab late night snack from O Sheehans was a bummer as I was looking forward to the wings and beer on balcony.

 

Sent from my iPhone using Tapatalk

 

This is also what I was told. Thanks for another report.

 

Harriet

[rochelle_s]

you said that before but no one has varified it and I watch the boards pretty close. I wish you could remember when it was posted.

 

As for take out: Blue Lagoon did have a policy, on a couple of ships: no take out orders. I don't think that referred to food not consumed after being served, and never actually saw it enforced.

 

Yes I have posted that before and you asked me about it yesterday In the Cagney's - Important Info thread, to which I did respond. Please see Post # 334 of that thread for the references.

 

 

Rochelle

[Beaver1975]

I heard from a friend, who just returned from the Getaway, that they had no problem doing take out from O'Sheehans. They told the the server that they wanted to go out to Waterfront and enjoy their lunch and server provided them with those plastic plate covers and off they went.

 

Go figure?

Edited April 29, 2015 by Beaver1975

[Trevor Fountain]

I heard from a friend, who just returned from the Getaway, that they had no problem doing take out from O'Sheehans. They told the the server that they wanted to go out to Waterfront and enjoy their lunch and server provided them with those plastic plate covers and off they went.

 

Go figure?

 

Though that's not quite the same as telling the server, "I want to take this away and eat it in my room". Sure if it is a rule not to take food back to the room, this is a way to flout that rule.

[NLH Arizona]

Just off breakaway this past Sunday. I can confirm that no takeout was allowed from O sheehans. I can also confirm no takeout from speciality restaurant or smaller dining rooms. My son threw a fit in Cucina mid meal so I had to extract him to our room leaving my entree untouched. My wife asked to pack it up and was informed it's an ncl policy that no food is allowed to be taken from dining rooms or restaurants. We had to switch out to finish our meal; they wouldn't budge as it's policy. Also tried at the sushi bar due to similar circumstances, and I was told again that ncl policy is that no takeout from restaurants or dining halls.

 

No staff seemed to stop food from leaving buffet, which many guests seemed to do throughout the cruise. Also when uptown grill was open you could takeout the burgers in cardboard containers.

 

Not being able to grab late night snack from O Sheehans was a bummer as I was looking forward to the wings and beer on balcony.

 

 

 

Sent from my iPhone using Tapatalk

I would think that in your case, if it is now a rule, they could have made an exception under the circumstances. They could have packed it up and walked it to your cabin, to get around the rule. I guess it was more preferable to them to have a child throwing a fit in the restaurant bothering other diners and/or the child and parents being miserable eating or leaving hungry, than to accommodate you and let you take your meal to your cabin. This does make you wonder! Edited April 29, 2015 by NLH Arizona

[hpecorari]

I heard from a friend, who just returned from the Getaway, that they had no problem doing take out from O'Sheehans. They told the the server that they wanted to go out to Waterfront and enjoy their lunch and server provided them with those plastic plate covers and off they went.

 

Go figure?

 

Just wondering.......did your friend sit down and order the food and then tell the server that......

or simply put in the order as a 'take out' and tell the server they were going to eat it out on the Waterfront?

 

Harriet

[NLH Arizona]

I heard from a friend, who just returned from the Getaway, that they had no problem doing take out from O'Sheehans. They told the the server that they wanted to go out to Waterfront and enjoy their lunch and server provided them with those plastic plate covers and off they went.

 

Go figure?

Wonder if it is like everything, some servers will adhere to the rules, while others won't.

 

BTW, where in Colorado do you live. I lived in Morrison for 13 years.

[cadien]

I would think that in your case, if it is now a rule, they could have made an exception under the circumstances. They could have packed it up and walked it to your cabin, to get around the rule. I guess it was more preferable to them to have a child throwing a fit in the restaurant bothering other diners and/or the child and parents being miserable eating or leaving hungry, than to accommodate you and let you take your meal to your cabin. This does make you wonder!

 

I'm usually really opposed to screaming kids in restaurants, but I'd understand the parents staying put to finish their meals in this case to make a point. Not this specific instance since it was a surprise but as a form of protest from all parents moving forward.

 

Especially for a meal they had to pay for. Or would his dinner have been credited back if he'd been unable to return?

[Beaver1975]

Just wondering.......did your friend sit down and order the food and then tell the server that......

or simply put in the order as a 'take out' and tell the server they were going to eat it out on the Waterfront?

 

Harriet

 

Don't know, but I will ask. What would it matter? Take out is take out?

 

The example from La Cucina was a sit down and order them circumstances changed. Another example was that someone wanted take their fruit plate, from O'Sheehans, back to their room.

 

It seems as though we get differing examples of similar situations depending on who is providing the information. Just sayin'.

[NLH Arizona]

I'm usually really opposed to screaming kids in restaurants, but I'd understand the parents staying put to finish their meals in this case to make a point. Not this specific instance since it was a surprise but as a form of protest from all parents moving forward.

 

Especially for a meal they had to pay for. Or would his dinner have been credited back if he'd been unable to return?

I agree, if they wouldn't let them box it up, I would have stayed as a family and finished my meal since, yes, it is a for fee restaurant. But have to thank the family for being so considerate of others!

[Beaver1975]

 

BTW, where in Colorado do you live. I lived in Morrison for 13 years.

 

Suburban Denver.

[hpecorari]

Don't know, but I will ask. What would it matter? Take out is take out?

 

The example from La Cucina was a sit down and order them circumstances changed. Another example was that someone wanted take their fruit plate, from O'Sheehans, back to their room.

 

It seems as though we get differing examples of similar situations depending on who is providing the information. Just sayin'.

 

I thought it might make a difference if the person was seated, ordered, and then took it with them. However, I now see the post about the family and it wasn't permitted there.

 

I really don't think the situation changes depending on who is actually reporting the information......

 

I really think the situation changes on who is enforcing the new rule....

 

which then in fact, would determine what people are reporting!

 

Harriet

[triptolemus]

Nothing gets this group more fired up than when you mess with their food, booze, tips, or cigarettes...

 

Cancelled cruise thread? Couple dozen posts. Stranded ship? Few dozen posts. Poopy diapers in the pool? 16 posts.

 

The only thing which seems to garner more attention is a mitsugirly review... :)

[hpecorari]

Nothing gets this group more fired up than when you mess with their food, booze, tips, or cigarettes...

 

Cancelled cruise thread? Couple dozen posts. Stranded ship? Few dozen posts. Poopy diapers in the pool? 16 posts.

 

The only thing which seems to garner more attention is a mitsugirly review... :)

 

I don't know how you do it....

but you always seem to put a smile on my face.

 

BTW, do you know how many days we have left.....? Never mind, off topic! LOL

 

Harriet

[Kenlorz]

Well....this just STINKS in my opinion :mad:

I've kept my mouth shut and accepted the previous changes with a deep sigh...

 

But this one really bites my butt. Who really wins with this one? Come on NCL, what possible purpose do you achieve through this? Explain to me WHO WINS?

 

* Parents who have a child act up in a restaurant have 2 choices, sit and finish the meal they've paid for (and are entitled to)...and let their children ruin the evening of all the surrounding tables - OR - leave their meals (that they paid for) sitting on the table and go hungry. WHO WINS? No one. Because SOMEONE is leaving the restaurant angry and hungry. And NCL has dissatisfied customers on their hands.

 

* People pay extra for a large balcony (with a larger eating table BTW which encourages EATING) and want to enjoy their meals on their paid-for-balcony. Sorry NCL, but your enhanced room service menu doesn't exactly scream YUMMY. Previously, you could order take out and enjoy your balcony. NOW, you have to stay put in your dining venue, grumbling because you can't enjoy the balcony you paid for and now the dining rooms are even MORE crowded because the crowds aren't dispersed around the ship. WHO WINS? No one. Because the dining rooms are crowded, the lines are even longer, the specialty's are even harder to get into and, once again, NCL has dissatisfied customers on their hands.

 

I just DON'T see a scenario where somebody wins with this new policy :confused:. The only explanation we have so far is from the O's staff reportedly saying that since the Room Service Fees went into place take out orders have sky-rocketed so they are putting this into place. WHY? To try and force people into room service? Sorry, don't see that happening. If people don't want to pay for room service, they are just NOT going to pay it. Period. End of story. SERIOUSLY, I would REALLY like to know if there is somebody out there (and if there is, please pipe up) that is thinking "I can't take out my leftovers or place a to-go order, no biggie, I'll just pay for room service instead." You can't force people into a corner. NCL is only hurting themselves with this one. The ONLY thing you will accomplish is disgruntled customers. If take outs have exponentially risen due to your new fees, guess what, wake up and smell the coffee... people DON'T LIKE YOUR NEW FEES. Thankfully, if we don't like them, we don't have to use that service. We'll just find a different option. The people found the different option and NCL doesn't like it. So what? Just stamp your feet and say "I'll show them! I'll take away take out! THEN they'll have to pay our fees!" We are not rats in a maze. You can't use negative reenforcement to get us to move in the direction you want.

 

Now, if NCL had the where-with-all to actually EXPLAIN their new policy and justify it with a reason that made sense, it would certainly go a LONG way with the disgruntled masses. Yeah right...like that will ever happen.

[Kenlorz]

 

FWIW, I couldn't care less, if this is true. We've never gotten take-out on a cruise other than occasionally taking breakfast from the buffet back to our balcony. If there is a change, I'd be surprised if the buffet was included. This wouldn't affect our cruise at all.

 

Just something to ponder and weigh out....

I realize that many people have never, nor ever will want to do take out on a cruise ship. But this decision MIGHT ACTUALLY affect all of those people in some way or another regardless. The mega ships are notorious for having well over a thousand kids on any given sailing. Statistically, you will have kids act up at dinner. It's bound to happen. Previously, courteous parents (and I believe, most parents are still courteous) would remove their children from the dining room so as not to disturb the surrounding diners. One parent takes the child out of the room, the other stays behind to have everything boxed up and they take the little darling back to their room and finish eating. Now? Thanks to NCL what choice do they have? They either have to go hungry or stay and let their kids ruin the meals of everyone else in the dining room. So, the next time someone has to listen to a screaming, obnoxious kid carrying on in the dining room, rather than glare at the parents expecting them to remove their child, place your anger on NCL because these parents have been truly forced into a corner unnecessarily. And when that child annoys you to the point that you no longer want to sit there and finish your meal, remember, you now have to leave hungry because NCL won't let you take your dinner with you either. This is just a stupid new policy all the way around. It may not seem like it on the surface, but it's different than many of the other new policy changes where you can like it or lump it. This one actually can affect other cruisers all the way around. Just food for thought :)

[maywell]

Just something to ponder and weigh out....

I realize that many people have never, nor ever will want to do take out on a cruise ship. But this decision MIGHT ACTUALLY affect all of those people in some way or another regardless. The mega ships are notorious for having well over a thousand kids on any given sailing. Statistically, you will have kids act up at dinner. It's bound to happen. Previously, courteous parents (and I believe, most parents are still courteous) would remove their children from the dining room so as not to disturb the surrounding diners. One parent takes the child out of the room, the other stays behind to have everything boxed up and they take the little darling back to their room and finish eating. Now? Thanks to NCL what choice do they have? They either have to go hungry or stay and let their kids ruin the meals of everyone else in the dining room. So, the next time someone has to listen to a screaming, obnoxious kid carrying on in the dining room, rather than glare at the parents expecting them to remove their child, place your anger on NCL because these parents have been truly forced into a corner unnecessarily. And when that child annoys you to the point that you no longer want to sit there and finish your meal, remember, you now have to leave hungry because NCL won't let you take your dinner with you either. This is just a stupid new policy all the way around. It may not seem like it on the surface, but it's different than many of the other new policy changes where you can like it or lump it. This one actually can affect other cruisers all the way around. Just food for thought :)

Which is why I no longer vacation travel during school breaks and summertime - out of control kids with some seriously malfunctioning parents (not all parents) can truly wreck other people enjoyment anywhere which also seems to magnify other lousy passengers /vacationers bad antics as well. This policy seems to penalize parents that trying to do the right thing in specialty restaurants, which puts them in "Damn if you do, damn if you don't" situation. I hope NCL reconsiders the change at specialty dining for everyone's enjoyment, even if it means losing money from room service -better that than having other customers put up with a tantum from the other side of the restaurant.

 

The situation with O'Sheenan's ' seems to me, too many people ordering takeout all at same time and NCL caught on fast ~or~ the supply of certain items dwindled faster than expect and it took them off guard, so they initiated a lockdown. Either way, I'm kinda glad I can still sit at a table there and just eat a meal /snack there. (I never did like eating in a bedroom...)

 

Sent from my SGH-T399 using Tapatalk

[hpecorari]

Just something to ponder and weigh out....

I realize that many people have never, nor ever will want to do take out on a cruise ship. But this decision MIGHT ACTUALLY affect all of those people in some way or another regardless. The mega ships are notorious for having well over a thousand kids on any given sailing. Statistically, you will have kids act up at dinner. It's bound to happen. Previously, courteous parents (and I believe, most parents are still courteous) would remove their children from the dining room so as not to disturb the surrounding diners. One parent takes the child out of the room, the other stays behind to have everything boxed up and they take the little darling back to their room and finish eating. Now? Thanks to NCL what choice do they have? They either have to go hungry or stay and let their kids ruin the meals of everyone else in the dining room. So, the next time someone has to listen to a screaming, obnoxious kid carrying on in the dining room, rather than glare at the parents expecting them to remove their child, place your anger on NCL because these parents have been truly forced into a corner unnecessarily. And when that child annoys you to the point that you no longer want to sit there and finish your meal, remember, you now have to leave hungry because NCL won't let you take your dinner with you either. This is just a stupid new policy all the way around. It may not seem like it on the surface, but it's different than many of the other new policy changes where you can like it or lump it. This one actually can affect other cruisers all the way around. Just food for thought :)

 

And....good food for thought too!

 

I'm editing this to add: IF my meal is disturbed by unruly children and their parents are not permitted to leave with their food for the pleasure of the other people dining....

I will simply leave myself and demand a refund for the cost of that specialty restaurant

 

Harriet

Edited April 29, 2015 by hpecorari